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McDonough Hyundai

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.5
1,252 Reviews
At the All-New McDonough Hyundai, everything about us, centers around you. We're out to satisfy our customers every day in every way through the car buying experience. From making the buying process quick and easy to a lifetime of service and convenience after the sale! We're proud to be your new hometown Hyundai dealer. We also proud to serve our surrounding neighbors in Peachtree City, Locust Grove, Conyers, Jackson, Fayetteville, Hampton, Tyrone, Newnan and Conyers, Stockbridge. Here, in our state-of-the-art dealership, you'll find a large selection of new Hyundais and a variety of quality, pre-owned vehicles in stock to fit all your driving needs and lifestyles.
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1785 Avalon Pkwy

McDonough, GA

30253

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Showing 1,252 reviews

August 17, 2024

They are very thorough, and fast. The place where you wait is clean and stocked. The young man that was working that area was spectacular! More

by karenschuster17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember her name but she was awesome
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Aug 18, 2024 -

McDonough Hyundai responded

Karen, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

Aug 19, 2024 -

McDonough Hyundai responded

Hi, thank you for your great feedback! Our team here at McDonough Hyundai sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 17, 2024

Excellent service! Quality excellent! I would recommend my friends and neighbors to take their Hyundai cars there for outstanding service. More

by Jwsmith7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARCUS JOHNSON
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
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Aug 18, 2024 -

McDonough Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Michael Austin Owner Loyalty Manager 470-713-7468

August 17, 2024

Customer Service was excellent. My Advisor Tony Philon deserves 5 stars. Great represenation for the company! More

by belinda
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon
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Aug 18, 2024 -

McDonough Hyundai responded

Thank you, Belinda, for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad Tony was able to help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

Aug 19, 2024 -

McDonough Hyundai responded

Hi, we are pleased to hear of your experience with us here at McDonough Hyundai. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

August 17, 2024

Calix was great to work with and I will definitely come back to McDonough Hyundai for my next vehicle. After some pretty terrible experiences at multiple dealerships I’m happy Calix and the rest of the tea More

by Juan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riccardo Calix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose , Chamas “Champ” Plummer
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Aug 18, 2024 -

McDonough Hyundai responded

Thank you, Juan! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Calix met your expectations. Thank you again for choosing McDonough Hyundai. We look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

Aug 19, 2024 -

McDonough Hyundai responded

Juan, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at McDonough Hyundai and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 16, 2024

I was happy with my experience at McDonough Hyundai the team was very polite and professional. More

by cedricsimpson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER L. JOHNSON
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2024 -

McDonough Hyundai responded

Thank you, Cedric, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Michael Austin Owner Loyalty Manager 470-713-7468

Aug 19, 2024 -

McDonough Hyundai responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At McDonough Hyundai we are always striving to do better than your last visit. Until the next time we meet, take care!

August 16, 2024

McDonough Huyandai had my car for 2 months replacing the engine. I got my car back and 3 days later the engine light came on and they’re saying it’s unrelated to the work they did. 😡 More

by keewild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MYREON B SHOCKLEY
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Aug 19, 2024 -

McDonough Hyundai responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (888) 346-8956 to share more details about your visit so we can make things right.

August 16, 2024

Easy check in and and informed of what to expect. Very professional and hospitable team More

by Jwking23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JADEN BOND
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Aug 18, 2024 -

McDonough Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at McDonough Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Michael Austin Owner Loyalty Manager 470-713-7468

Aug 19, 2024 -

McDonough Hyundai responded

Hi, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

August 15, 2024

Customer Service Was above and beyound expectation. everyone displayed way above average professionalism. Looking forward to my next visit. More

by nitaworks1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
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Aug 16, 2024 -

McDonough Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing McDonough Hyundai, Kim, and our team look forward to having you as a valued customer for many years to come! Michael Austin Owner Loyalty Manager 470-713-7468

August 15, 2024

They were dishonest and due to their lies I spent a total of 8 hours in the dealership over 2 days. I was close to calling off the deal and walking out. I have never been so angry over purchasing a vehicle More

by jacoursey20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gregory Stafford
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jamaal Autry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2024 -

McDonough Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

August 14, 2024

The facility is clean and comfortable. The interaction with all employees was positive. Thank you. More

by gdsam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley Worster
Report | Print
Aug 15, 2024 -

McDonough Hyundai responded

Thank you for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad Shelley was able to help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

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