McDonough Hyundai

Great location, friendly service reps, nice waiting area with free Starbucks coffee and snacks, overall I’m very happy to take my Hyundai there for service. with free Starbucks coffee and snacks, overall I’m very happy to take my Hyundai there for service. More

Super clean bright lights that’s pop the waiting area has a futuristic look you don’t even feel like you were in a dealership. There is also a cow worker that floats around and offer you snacks the seats are a futuristic look you don’t even feel like you were in a dealership. There is also a cow worker that floats around and offer you snacks the seats are comfortable, the air it’s just right also they have the best sale woman I have ever met and her name is Cierra thank you for all you did. It was an amazing experience. It was hard to hang in there because of the wait lol but due to the communication and professionalism of Miss Cierra the way she reached out and make sure I have everything I need everything she guaranteed she came through with it even the test drive was an experience I will never forget happy birthday to me More

The customer service was great. Kyle really took his time and explained everything to me and Brian was awesome also! Kyle really took his time and explained everything to me and Brian was awesome also! More

Has to be the worst dealer service center I ever used. Brought my car in on a Monday. They said they need 3 days for a diagnosis. I told them it only needed a software update because my icons on the HUD w Brought my car in on a Monday. They said they need 3 days for a diagnosis. I told them it only needed a software update because my icons on the HUD weren’t working properly. They never looked at it until that Friday. My Hyundai app says a door opened finally. Why bring it in for 3 day diagnosis, when they don’t even move it for almost a week. Picked it up, and HUD speed icon Still not working. Needless to say I had to bring it back a second time. They had it for three days never diagnosed it until that Saturday and I bought it in on a Wednesday. They did the software (that I suggested on day one because a friend had the exact same issue)update and now it’s working. They also need to repair the front seat ventilation system. They said it needed a part, And said it would be in on Monday July 15th. Kimberly, my service advisor called and let me know they did not have the part and it would have to be ordered. Three weeks later August 5 I have heard nothing from Kimberly. I have texted her on the fifth and that was this morning. I am yet to hear from Kimberly. McDonough Hyundai service center sucks. You call in they connect you to the service advisor, nobody answers. I have personally called their service department numerous amount of times and I am yet to have a person pick up . They said they’ll connect me to Kimberly. No answer. No call back.. today I still am yet to hear from Kimberly with regards to the part that was ordered. Guess I’ll have to drive back to their service department in order to get an answer, like I’ve had to do on the 2 previous occasions. Please help… More

Wonderful experience! Everyone was so nice and helpful. Explained everything they did or tried to us. Everyone was so nice and helpful. Explained everything they did or tried to us. More

I bought a car from this dealership on 7-5-24 and in 7-31-24 the check engine light came on, turns out the car need repairs totaling $2700. I understand I bought a used car but I haven’t even had the ca 7-31-24 the check engine light came on, turns out the car need repairs totaling $2700. I understand I bought a used car but I haven’t even had the car a month yet and then this and I feel like no one is willing to help me I’m just getting the run around with this situation and this is not right, for this to be a reputable car dealership. Something needs to be done! More

Service was very good. Got in and out in no time even without an appointment. Shout out to Marcus he was very courteous while passing out snacks and water. Everybody was ve Got in and out in no time even without an appointment. Shout out to Marcus he was very courteous while passing out snacks and water. Everybody was very nice at the dealership. More

Tony was very helpful, he was able to get me in the car I wanted and he also got my payments where I wanted them. I would definitely recommend him to others as an excellent sales person. wanted and he also got my payments where I wanted them. I would definitely recommend him to others as an excellent sales person. More

They are very good and nice people I really appreciate all what they did to help me in that car all what they did to help me in that car More

The place was clean, also people friendly. ...loved the coffee and snack bar. Everyone was knowledgeable and knew there role. Always love coming here for my tune ups. ...loved the coffee and snack bar. Everyone was knowledgeable and knew there role. Always love coming here for my tune ups. More