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McDonough Hyundai

McDonough, GA

4.5
1,282 Reviews

1785 Avalon Pkwy

McDonough, GA

30253

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Showing 1,282 reviews

August 04, 2024

I bought a car from this dealership on 7-5-24 and in 7-31-24 the check engine light came on, turns out the car need repairs totaling $2700. I understand I bought a used car but I haven’t even had the ca More

by atlsweetp
Recommend Dealer
No
Employees Worked With
Mike McConaha
Aug 08, 2024 -

McDonough Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

August 04, 2024

The best experience I’ve ever had with buying a new car! Everyone was so helpful and on top of things! More

by indiarockmore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craige Burke, Michael Brim
Aug 05, 2024 -

McDonough Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Michael Austin Owner Loyalty Manager 470-713-7468

August 02, 2024

NICE EXPERIANCE GOOD SERVICE REFERED TO FRIEND AND FAMILY THIS MY SECOND EXPEREANCE AT SAME PLACE More

by southerninnlumberton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Cloud, Michael Brim
Aug 02, 2024 -

McDonough Hyundai responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, McDonough Hyundai

August 02, 2024

I had a great experience at the dealership. From the time you drive in, until the work is completed, the customer service is like no other. They even finished the work earlier than expected. More

by Tlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY, Moises Bonilla, MARCUS JOHNSON
Aug 03, 2024 -

McDonough Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Michael Austin Owner Loyalty Manager 470-713-7468

Aug 04, 2024 -

McDonough Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 01, 2024

Riccardo made the process so seamless. He made the process of purchasing my vehicle so pleasant. He answered all of my questions and put my mind at ease. I felt thoroughly in control. More

by PG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riccardo Calix
Aug 01, 2024 -

McDonough Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Riccardo met your expectations. Thank you again for choosing McDonough Hyundai. We look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

August 01, 2024

Worst car of my lifetime. So no more Hyundai. I will never suggest anyone to buy Hyundai. More

by Patel Apurva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MYREON B SHOCKLEY, JAYDA BAILEY, MARCUS JOHNSON
Aug 04, 2024 -

McDonough Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

August 01, 2024

Ms Kimberly Riley what can I say. Whenever she is in office there is a sense of relief as I know she will listen and assist with all my concerns. Very detail oriented, shows that my b More

by stewie.tms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Riley
Aug 02, 2024 -

McDonough Hyundai responded

Thank you for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad Kimberly and our team were able to help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

August 01, 2024

I already completed a survey a day ago. And my feedback was not favorable. Now it is even more so concerning. Please call me and I can explain further. More

by Ralphrculver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know the names of the service people I worked with.
Aug 01, 2024 -

McDonough Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Michael Austin Owner Loyalty Manager 470-713-7468

August 01, 2024

They were very friendly and respectful to me when I pulled up for my appointment More

by andymcnaughton77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla, JAYDA BAILEY
Aug 01, 2024 -

McDonough Hyundai responded

Thank you, Andy, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

July 31, 2024

Great service for both, me and my wife. Satisfied customer, recommend to others when searching for a great deal. More

by BAY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Brim
Aug 01, 2024 -

McDonough Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Michael Austin Owner Loyalty Manager 470-713-7468

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