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McDonough Hyundai

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.5
1,253 Reviews
At the All-New McDonough Hyundai, everything about us, centers around you. We're out to satisfy our customers every day in every way through the car buying experience. From making the buying process quick and easy to a lifetime of service and convenience after the sale! We're proud to be your new hometown Hyundai dealer. We also proud to serve our surrounding neighbors in Peachtree City, Locust Grove, Conyers, Jackson, Fayetteville, Hampton, Tyrone, Newnan and Conyers, Stockbridge. Here, in our state-of-the-art dealership, you'll find a large selection of new Hyundais and a variety of quality, pre-owned vehicles in stock to fit all your driving needs and lifestyles.
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1785 Avalon Pkwy

McDonough, GA

30253

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Showing 1,253 reviews

April 26, 2024

My service person, Kimberly was outstanding! She was prompt, efficient, and caring. I gave the dealership a 4 rating only because I wanted the vehicle driven to determine for sure what was wrong More

by barbaraperkins88
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Report | Print
Apr 28, 2024 -

McDonough Hyundai responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Barbara, feel free to contact us at your convenience. Michael Austin Owner Loyalty Manager 470-713-7468

April 25, 2024

I waited for my car to be serviced for over 3 hours. After checking twice to see what was the timeframe would be was told they were waiting on a part. To add insult to injury, I get a text saying my s More

by WILKINSL82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JAYDA BAILEY
Report | Print
Apr 28, 2024 -

McDonough Hyundai responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at McDonough Hyundai. We would like to make this up to you, if we still can. Our goal is to learn from your feedback and continue to improve for all of our valued clients. Please reach out to us directly at (888) 346-8956 so we can work to make this right. We hope to speak with you soon.

April 25, 2024

The dealership was very clean. The people were very courteous and nice. I wasn’t there long. I really appreciate the attention they gave me. I will recommend them to anyone. More

by Beco.investments
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael J Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cloud, MYREON B SHOCKLEY, Mike McConaha, JAYDA BAILEY, JADEN BOND
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Apr 26, 2024 -

McDonough Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing McDonough Hyundai, we look forward to having you as a valued customer for many years to come! Michael Austin Owner Loyalty Manager 470-713-7468

April 24, 2024

It is by far the best dealership in town. I was given the most Amazing and Professional service by Kim Riley. She is awesome. More

by BONILLAMOISES43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael J Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Riley, MYREON B SHOCKLEY, Chamas “Champ” Plummer, JADEN BOND
Report | Print
Apr 24, 2024 -

McDonough Hyundai responded

Thank you for taking the time to share your thoughts on working with Kim and our team. We're glad to hear we delivered such a great experience! Michael Austin Owner Loyalty Manager 470-713-7468

April 24, 2024

Very great customer service provided. The Maintence that was performed was handled in a efficient time manner. More

by shatorias0306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Howard
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Apr 26, 2024 -

McDonough Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at McDonough Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Michael Austin Owner Loyalty Manager 470-713-7468

April 23, 2024

2 hour wait after deal was made to close deal. Was told that the free oil changes were included for free. Found out later that this was an add on package we actually paid for costing us $1,000. More

by JENNIFERSHULL71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craige Burke
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAN SCHWARTZ
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Apr 23, 2024 -

McDonough Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Jennifer, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Michael Austin Owner Loyalty Manager 470-713-7468

April 23, 2024

They’re always expeditious and handling my needs and getting me in when I need service. The service reps are always professional and enthusiastic. More

by retha.alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MYREON B SHOCKLEY
Report | Print
Apr 23, 2024 -

McDonough Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

April 22, 2024

Kim was very helpful when I went in with my family to purchase a new vehicle. I appreciate all of her help! More

by andrewriad1008
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Smith
Report | Print
Apr 22, 2024 -

McDonough Hyundai responded

Thanks for sharing about your experience with McDonough Hyundai. We appreciate your business, Andrew, and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

April 22, 2024

Very helpful and she has a lot of knowledge about the cars and all details Very pleasant to work with Great customer service More

by Sherifriad1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Smith
Report | Print
Apr 22, 2024 -

McDonough Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

April 22, 2024

Very satisfied with service vehicle was ready at the time promised great service kept me informed More

by dolph350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAYDA BAILEY
Report | Print
Apr 22, 2024 -

McDonough Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jayda met your expectations. Thank you for choosing McDonough Hyundai, we look forward to having you as a valued customer for many years to come! Michael Austin Owner Loyalty Manager 470-713-7468

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