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McDonough Hyundai

McDonough, GA

4.5
1,204 Reviews
At the All-New McDonough Hyundai, everything about us, centers around you. We're out to satisfy our customers every day in every way through the car buying experience. From making the buying process quick and easy to a lifetime of service and convenience after the sale! We're proud to be your new hometown Hyundai dealer. We also proud to serve our surrounding neighbors in Peachtree City, Locust Grove, Conyers, Jackson, Fayetteville, Hampton, Tyrone, Newnan and Conyers, Stockbridge. Here, in our state-of-the-art dealership, you'll find a large selection of new Hyundais and a variety of quality, pre-owned vehicles in stock to fit all your driving needs and lifestyles.
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1785 Avalon Pkwy

McDonough, GA

30253

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Showing 1,204 reviews

March 17, 2025

I had Logan and he was awesome, personable, inviting, and relatable in the short time I spoke with him! You guys are awesome. Please don't ever get rid of him nor the complementary car wash! While I do enjoy More

by aleysiababb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Mar 17, 2025 -

McDonough Hyundai responded

Aleysia, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Logan met your expectations. Thank you again for choosing McDonough Hyundai. We look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

March 17, 2025

Ricardo was excellent to work with. Very friendly and transparent. We knew exactly what to expect before we visited the dealership, and he took great care of us while we were there. Exc More

by walden0916
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riccardo Calix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

McDonough Hyundai responded

Thank you for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad Riccardo was able to help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

March 17, 2025

Service great. Customer service terrible on calling back. Would skip them and just talk to service. Could take days to get a call back More

by marszb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin-Myles W Johnson
Mar 17, 2025 -

McDonough Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Michael Austin Owner Loyalty Manager 470-713-7468

March 16, 2025

Very professional and welcoming. Took care of all my needs. Explained everything that needed to be done. The dealers made the process of buying a car very easy. More

by sprimoholder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tydis Marshall
Mar 16, 2025 -

McDonough Hyundai responded

Thanks for sharing your thoughts about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

March 16, 2025

I was very happy with dealership. I went there. I had to wait by An hour I told him what my problem was. They say they’re gonna order it and call me when it comes in two days later t More

by sonja7216308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

McDonough Hyundai responded

Thank you so much for your kind words, Sonja, and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

March 15, 2025

I had very poor service during my visit on May 5, 2025. I arrived a bit early for my 09:00 a.m., appointment. (replace the armrest assembly console; your team member told me about the BLUELINK recall, so I More

by FRCOX49
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

McDonough Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and try to turn this around for you? We appreciate your business and hope you will give us another opportunity to serve you! Michael Austin Owner Loyalty Manager 470-713-7468

Mar 17, 2025 -

FRCOX49 responded

Thanks, and will do.

March 14, 2025

Very knowledgeable and time efficient. Very respectful and courteous! I will definitely return to this dealer. More

by STAARCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

McDonough Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

March 13, 2025

I was very pleased with our sales person Ricardo. He answered any and all of our questions that we had. The staff was very polite and explained to us questions we had on purchasing our vehicle. I wil More

by holman.cindy088
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riccardo Calix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

McDonough Hyundai responded

Thank you for taking the time to write this review, Cindy. Our customers are our top priority and your feedback is greatly appreciated! All of us at McDonough Hyundai are glad to have you as a customer. Michael Austin Owner Loyalty Manager 470-713-7468

March 13, 2025

Fix your phones! It’s hard to get an update on my car because the phone lines do not work. Also I was told that my car was fixed BEFORE I paid for it then afterwards More

by ryneka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Johnson
Mar 13, 2025 -

McDonough Hyundai responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

March 11, 2025

The check-in was prompt but the service and Communication was terrible. One of the services never got windshield washer fluid and had to go buy some within days of service.Had to call so many time just to ge More

by BMARYM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Philon, Jr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

McDonough Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

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