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McDonough Hyundai

McDonough, GA

4.5
1,204 Reviews
At the All-New McDonough Hyundai, everything about us, centers around you. We're out to satisfy our customers every day in every way through the car buying experience. From making the buying process quick and easy to a lifetime of service and convenience after the sale! We're proud to be your new hometown Hyundai dealer. We also proud to serve our surrounding neighbors in Peachtree City, Locust Grove, Conyers, Jackson, Fayetteville, Hampton, Tyrone, Newnan and Conyers, Stockbridge. Here, in our state-of-the-art dealership, you'll find a large selection of new Hyundais and a variety of quality, pre-owned vehicles in stock to fit all your driving needs and lifestyles.
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1785 Avalon Pkwy

McDonough, GA

30253

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Showing 1,204 reviews

February 15, 2024

Thanks Jamaal Autry, Michael Matthews you maid the whole process smooth and communication was exceptional glad i had the opportunity to purchase vehicle from you two. Finance Brian Kim was very upfront with More

by Dan ioniq 5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamaal Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kim- Finance manager, Michael Matthews
Feb 15, 2024 -

McDonough Hyundai responded

It's fantastic to hear that Jamal and our team provided you with great customer service while assisting you with your new vehicle! We truly appreciate the opportunity to do business with you. Thanks for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

February 15, 2024

No communication, poor customer service lack of accountability. The worst experience ever. Need workers in order to help customers. Service manager overwhelmed More

by nghana08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Moises Bonilla
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leonard Robinson, Jeremiah Augustinvil, MONICA FACIO, JERIL RASHAD LYMON, MYREON B SHOCKLEY, Amber Dennard
Feb 17, 2024 -

McDonough Hyundai responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (888) 346-8956 to share more details about your visit so we can make things right.

February 14, 2024

I brought my car in to find the problem and I still have a problem. No one could tell me what is wrong with it. They just assumed it was a remote start problem because it was aftermarket. I took it back to More

by CHRIS_UGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis
Feb 16, 2024 -

McDonough Hyundai responded

Hello, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (888) 346-8956 to share more details about your visit so we can make things right.

February 14, 2024

Good experience overall with the service department. My Santa Cruz was serviced in a timely fashion, the service writer was professional, and the waiting area was very accomodating. More

by suzannegamel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis
Feb 14, 2024 -

McDonough Hyundai responded

Suzanne, Thanks for sharing your thoughts about your experience with McDonough Hyundai. Louis and our team appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

February 14, 2024

There was an error in my repair request but Travis, the service Advisor, quickly found the error, corrected it and kindly made the proper adjustments. Travis made my experience at the Dealership pleasant a More

by mr.cpchin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Feb 14, 2024 -

McDonough Hyundai responded

Thank you so much for your kind words for Travis, and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

February 14, 2024

I have no rating yet,,, all i've read is good stuff. My vehicle , 2015 Azera in shop and has been for some time. I realize they are short staffed and I'm told that parts are taking longer than usual pre More

by mauricefletcher6411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, MYREON B SHOCKLEY
Feb 14, 2024 -

McDonough Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Michael Austin Owner Loyalty Manager 470-713-7468

February 13, 2024

The experience was straight forward. I don't not have any complaints. May come back soon. More

by Comero.jordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leonard Robinson, Jeremiah Augustinvil, MONICA FACIO, JERIL RASHAD LYMON, MYREON B SHOCKLEY
Feb 14, 2024 -

McDonough Hyundai responded

Jordan, Thanks for sharing about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

Feb 16, 2024 -

McDonough Hyundai responded

Hi, we appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us!

February 13, 2024

Was very understanding of my credit an helped me get a car to better my transportation in the world thank you More

by Powergrindceo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craige Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamaal Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riccardo Calix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Brim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Bobo, Amber Dennard, Ty Ahmad
Feb 14, 2024 -

McDonough Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

February 12, 2024

Excellent service was provided to me and my family. Nothing but respect and support were provided! More

by john@caredge.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamaal Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serena Mangham, Amber Dennard
Feb 12, 2024 -

McDonough Hyundai responded

Thank you so much for choosing McDonough Hyundai, John. Please let us know if we can be of any more assistance! Michael Austin Owner Loyalty Manager 470-713-7468

February 12, 2024

I had a great experience. I was impressed how quickly my car was service. Mr. Luis Navarro Was my advisor and he was very pleasant and friendly. Great customer service, Th More

by dorishenderson03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Navarro
Feb 12, 2024 -

McDonough Hyundai responded

Thank you for your very kind review, Doris. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

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