
McDonough Hyundai
McDonough, GA
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Waiting area was clean. It took a couple hours for my oil change. The chairs aren't very comfortable for short people like me. Everyone was pleasant & easy to work with. It took a couple hours for my oil change. The chairs aren't very comfortable for short people like me. Everyone was pleasant & easy to work with. More
I would like to say I’m happy with my Hyundai Tucson . I really wished I would have kept my Hyundai Elantra I loved it !!❤️ I really wished I would have kept my Hyundai Elantra I loved it !!❤️ More
Mr. Reid your service center's customer service is on a decline. I had an appointment scheduled for 9am. I was told that they did not have the parts for my car. I get two of my cars serviced there. After s decline. I had an appointment scheduled for 9am. I was told that they did not have the parts for my car. I get two of my cars serviced there. After stating that doesn't work for me and communicating that they verified they did at the time of booking my service have the parts. They then located to correct parts. My oil change once again took over 3 hours. I had to go seek an update and all of the employees walking by never spoke acknowledged me or other clients. When I say all the employees, I mean all. I was speaking to them. The only one that even made eye contact was a gentleman walking with a limp with the white and blue Jordan 3s. I had a similar experience my last visit and I believe I spoke with you then as well. Being a manager you have to be informative to other leader so that there is an attempt to improve service and efforts. The gentleman checking me in and out was kind as always but seems stretched thin. Looking forward to improvement on my next visit before discontinuing my service needs with you. More