Back

McDonough Toyota

Staunton, VA

not yet
rated
240 Reviews

918 Richmond Avenue

Staunton, VA

24401

Directions

By Type

Showing 240 reviews

October 26, 2012

We had a great experience here and will come back when we are ready to buy again. We did not feel pressured or haggled as we did at other dealerships. We were treated with respect. More

by Maleasa
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Wells
Oct 30, 2012 -

McDonough Toyota responded

Meleasa, I'm very happy to hear your recent experience at McDonough Toyota Scion was an excellent one. We expect every customer who steps into our show room to be treated to a world-class customer service experience. We look forward to seeing you in the future, until then be sure to check out Facebook for great service specials! Bill Chafin Sales Manager snewmgr@mcdtoyota.com

October 10, 2012

I am proud to say that I am now a McDonough customer for life! If you want total satisfaction and a true advocate then you need to go to McDonough and work with Mr. Wells and Mr. Leach. I drove over the m More

by jarvisrocks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Wells, Don Leach
Oct 12, 2012 -

McDonough Toyota responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. At McDonough Toyota Scion, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that we were able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Bill Chafin Sales Manager snewmgr@mcdtoyota.com

October 06, 2012

I was referred to Dennis Stokes by my Brother-N-Law and my Sister. Mr. Stokes made my car buying experience a very easy and uncomplicated one. He is very helpful, friendly, and he went the extra mile to More

by Angelina13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 08, 2012 -

McDonough Toyota responded

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the McDonough Toyota experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Bill Chafin Sales Manager newmgr@mcdtoyota.com

October 01, 2012

I had bought a 2009 Toyota Tacoma back 3 years ago and I was very happy with the service. Anyway my mom's car broke down for good. I told we are going to Mcdonough Toyota where I know you will get the best More

by gunslinger24440
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Lotts
Oct 02, 2012 -

McDonough Toyota responded

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the McDonough Toyota experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Bill Chafin Sales Manager newmgr@mcdtoyota.com

August 23, 2012

Jimmy was very knowledgeable about the truck I purchased. He made sure to point out all the features of the truck and made sure I was comfortable using them. He offered follow up instruction when I wanted to More

by stansm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Thompson "Coach"
Aug 23, 2012 -

McDonough Toyota responded

Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that our staff was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience with Jimmy; we look forward to working with you, your family, and your friends in the future. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Bill Chafin Sales Manager newmgr@mcdtoyota.com

August 15, 2012

Staff are very friendly and respectful. They don't try to play games or talk you into anything. I found that they genuinely want the car buying experience to be a pleasant one. Dennis Stokes was great. More

by jackfknight
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2012 -

McDonough Toyota responded

Congratulations on your new purchase! I hope you are continuing to enjoy your new purchase and it's wonderful to know that you feel confident in your decision to choose McDonough Toyota as your dealer. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Regards, Bill Chafin-Sales Manager

August 05, 2012

The sales staff is so friendly and knowledgeable. Reese Rhodenizer is a pleasure to work with. So very unusual for a car salesman to make sure you are getting what you want from the start instead of what t More

by retiredrichard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 06, 2012 -

McDonough Toyota responded

Richard, thank you so much for this great review and star rating! I am pleased to hear that we were able to exceed your expectations and earn your repeat business. We work very hard to provide each of our customers with knowledgeable and pressure-free service and it's good to hear that our team was able to show you what McDonough Toyota is all about. Check us out on Twitter and Facebook for access to our exclusive monthly specials! Regards, Bill Chafin-Sales Manager

August 03, 2012

My husband and I recently purchased a new Tundra from "Coach" Jimmy. Jimmy was friendly, very knowledgeable, honest about the things he didn't know, never pushy, and all around an easy guy to More

by moore2ja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyle Lotts, Jimmy Thompson "Coach"
Aug 06, 2012 -

McDonough Toyota responded

Moore, Thank you for shopping at McDonough Toyota. Glad to hear Jimmy was able to help get you into the vehicle you were looking for. He is a valued member of our team. We look forward to helping you keep you car in prime condition, so be sure to check out Facebook for monthly maintenance specials. Regards, Bill Chafin-Sales Manager

July 23, 2012

Very nice to work with. Extremely helpful and we received a great deal. Also received a more than fair trade in price on the vehicle we traded in. More

by marlenas82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Stokes
Jul 24, 2012 -

McDonough Toyota responded

Thank you for taking the time to write about your experience with us! At McDonough Toyota, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that we were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Regards, Bill Chafin-Sales Manager

July 01, 2012

Twenty min. at this dealership i knew more about camry than three other dealers. dennis stokes was fair to me and the dealer great guy More

by Edge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Leach
Jul 02, 2012 -

McDonough Toyota responded

Thank you for writing us this review! At McDonough Toyota we pride ourselves on our professional and friendly staff and it is great to hear Dennis could make your experience a pleasant one. We look forward to continuing to work with you in the future. Also, please follow us on Facebook and Twitter as we have specials exclusively for our followers. Regards, Bill Chafin-Sales Manager