McFadden's Friendly Motors

Great service and effective communication each time I have been there. I actually drive further to go there versus another local dealership for this reason. have been there. I actually drive further to go there versus another local dealership for this reason. More

Scheduling of my 2024 Jeep Grand Cherokee L was easy. Oil change, tire rotation and 30,000 mile checkup was easy and went smoothly. In and out within one hour . Oil change, tire rotation and 30,000 mile checkup was easy and went smoothly. In and out within one hour . More

Recently got my car in for service. They did an excellent job. They were very prompt and professional. They got me in and out in timely process. Highly recommend. They did an excellent job. They were very prompt and professional. They got me in and out in timely process. Highly recommend. More

Polite, honest, informative, and timely. I've purchased vehicles from them for years. Their service department pricing is competitive and we have not had an issue getting an appointment with I've purchased vehicles from them for years. Their service department pricing is competitive and we have not had an issue getting an appointment within a reasonable time frame for major repairs or routine maintenance. Would refer to a friend or family to use. More

Scheduled oil change and was done timely on Scheduled day. About and hour long. Thorough vehicle inspection as well. day. About and hour long. Thorough vehicle inspection as well. More

My service was excellent. Needed 2 new key fobs, they got them within 2 days and programmed them that night. They only reason I withheld the 5 stars was because I need additi Needed 2 new key fobs, they got them within 2 days and programmed them that night. They only reason I withheld the 5 stars was because I need additional work on my 4 wheel drive and they had neither a rental nor loaner. I'm a year plus working out of town on 6/12s with Sundays off and my resources are limited. More

Took care of business in a very timely manner. Went above and beyond what was expected. Jeremy and Reagan were a pleasure to work with. Went above and beyond what was expected. Jeremy and Reagan were a pleasure to work with. More

This dealership sold an elderly woman on disability $2K OVER KBB, the car was driven under 400 miles and broke down now needing a new transmission that is almost what she paid for the car. I asked the owne OVER KBB, the car was driven under 400 miles and broke down now needing a new transmission that is almost what she paid for the car. I asked the owner (Rusty) if there was anything that could be done to help her get a running vehicle, he said they would consider paying a percentage of the repair. So I called back to let him know the price we were quoted and he now says he won’t help fix this situation. He did leave a reply to my Google review where he lied and said they would repair it. Sir, if that was the offer I wouldn’t be leaving this review! Do BETTER! She’s stuck without a car AND money because of this situation. Rusty, we’ll take you up on your offer”offer” from your Google response, do what you said!! Do NOT recommend this dealership for the way this situation has been (not) handled. More

The dealership knew we were coming to see the vehicle for two days; we drove 3 hours to check it out and it was FILTHY, the bumper was unattached and when asked about it, was told 'the body person must have two days; we drove 3 hours to check it out and it was FILTHY, the bumper was unattached and when asked about it, was told 'the body person must have forgotten a clip' and 'well, it is a used car'. I was appalled that a car was presented in such a flawed manner when we came, check in hand. When the sales manager came to talk to us and we share there were crayons and spilled food all over the back seat pockets and the car made a clunking noise when we turned it, he stated, 'sounds like this isn't the car for you'. Didn't even attempt to work with us or show us another vehicle. Luckly, another dealership worked with us and we found a better car at a lower price. More