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McFarland Ford
Exeter, NH
116 Reviews
McFarland Ford was formed in December 1957 by Frank O. Patterson of Greenland NH and Donald J. McFarland of Rye NH Henry McFarland's father. Two months later Henry invested in the dealership and joined its staff. The dealership began operation in a converted barn on Court Street in Exeter. Within a few years it moved to Portsmouth Ave. in Exeter into what is now the Robbins Auto building. In 1966 work was begun on the current McFarland Ford building at 151 Portsmouth Ave. Exeter NH.
In 1984 the McFarland Family acquired the Ford franchise for the Hampton market and constructed the Hampton Ford facility which opened in 1985. In the
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 116 reviews
July 13, 2024
The team at McFarland Ford was amazing to deal with during our recent purchase of a 2024 Ford Explorer Limited. Our salesman Steve McCarthy made us a feel comfortable and heard when we expressed concer during our recent purchase of a 2024 Ford Explorer Limited. Our salesman Steve McCarthy made us a feel comfortable and heard when we expressed concerns regarding price. We had been to other dealerships and it was a big difference the moment we walked through the door. I never felt pressured or harassed to buy even after leaving the dealership the first time. This is my second Ford Explorer from McFarland and I am now a forever customer thanks to Steve and the entire team! More
by risie21
Employees Worked With
Steve McCarthy
April 15, 2024
Had my back up camera replaced less then 2 years ago when it was Rochester Ford. It started glitching again so I called and they said it’s under warranty. I specifically called them again before my appointme it was Rochester Ford. It started glitching again so I called and they said it’s under warranty. I specifically called them again before my appointment and ask if there will be a diagnostic fee and they said not if it’s the camera. 2 hours later I was told it’s the wiring and I had to pay $170 diagnostic fee which is ridiculous. That wiring should have been replaced 2 years ago if that’s really even the problem. More
by Ekwiggin1
Employees Worked With
Richard Boch
March 24, 2024
The team was very responsive and helpful thru out entire process. A very easy purchase process. A very easy purchase More
by Bill
Employees Worked With
March 22, 2024
We have gotten Excellent customer service for every purchase we have made there. They are very knowledgeable and helpful finding us the best vehicles for us. purchase we have made there. They are very knowledgeable and helpful finding us the best vehicles for us. More
by j.beliveau77
Employees Worked With
Jason Keys
March 19, 2024
Rachel was very responsive. She answered all my questions and got me the answers to the ones she couldn't tell me. The whole buying process was quick and easy. No complaints She answered all my questions and got me the answers to the ones she couldn't tell me. The whole buying process was quick and easy. No complaints More
by ksd145
Employees Worked With
Rachel, McFarland Ford Service
March 18, 2024
It was a great time working with the sales team and purchasing my vehicle from them. They answered all my questions and I was able to get receive excellent service. purchasing my vehicle from them. They answered all my questions and I was able to get receive excellent service. More
by Fordmustang.2000
Employees Worked With
Rachael, Josh Bowen
