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McFarland Ford of Rochester

Rochester, NH

4.8
794 Reviews
The team at McFarland Ford of Rochester would like to welcome you to our dealership in Rochester, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Rochester, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Rochester count on the high-quality vehicles and services found at McFarland Ford of Rochester, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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8 Crane Dr

Rochester, NH

03867

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Showing 794 reviews

November 25, 2023

This is my go-to dealership now. Things went a little sideways but they made up for it in spades. They're willing to do things for the customer that other dealerships are not. They'r More

by Danielle Adams
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dan Bergeron
Nov 30, 2023 -

McFarland Ford of Rochester responded

Thank you Danielle for the lovely review. Unfortunately mistakes do happen, but we always want to make sure they are taken care of to the best of our ability. We hope you love the vehicle and if you should ever need anything please let us know. All the best!!

November 22, 2023

Professional polite. And answered the questions that I had. gave me a fair price on my trade-in. The first times did not have to play the game. I just like their overall More

by msomers20002000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew Knezevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Rennie
Nov 30, 2023 -

McFarland Ford of Rochester responded

Thank you so much for the great review, we love hearing you will be back to see us! Welcome to the McFarland Ford family!

November 22, 2023

Good dealership to work with . Really impressed with service department and stock of new vehicles. More

by shaunjablonski
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chase Carignan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Bergeron
Nov 22, 2023 -

McFarland Ford of Rochester responded

Thank you for your feedback! We are proud to be a new part of the community and love hearing our customers are noticing. We hope to see you for all your future vehicle needs!

November 22, 2023

Outstanding service from start to finish, and they delivered my truck to my house as well More

by CHUNK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Bergeron
Nov 22, 2023 -

McFarland Ford of Rochester responded

Thank you for your feedback! It is great to hear the pick up and delivery service is appreciated!

November 22, 2023

Service work they performed was poorly done. They put new tires on my truck did not properly balance them so now my truck is shaky and wobbly. I also was using my spare tire before I got my new More

by SJUTRAS32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haley
Nov 22, 2023 -

McFarland Ford of Rochester responded

I am so sorry to hear about your experience. We want to make sure that every customer that walks through the door has a great experience. We understand that mistakes can happen but when they do, we will do everything to rectify the situation. I have spoke with our service manager Jason, who wants to help. Please reach out to either him or myself. His email is jquinton@mcfarlandfordofrochester.com. I can be reached at 603-335-3400 extension 1140. We thank you for your business and look forward to speaking with you.

November 21, 2023

Outstanding Service from start to finish. Friendly staff along with quality work from the technicians. More

by jquint6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bergeron
November 21, 2023

Great staff great service couldn't ask for better. Looks like they have plenty of inventory. More

by ROBERTBROYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dom Pena, Ben Rennie
November 21, 2023

Service department was awesome answering all questions and the detail I had done was like I was getting into a new truck More

by Kevinsapiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 22, 2023 -

McFarland Ford of Rochester responded

Thank you for your feedback! I will let the reconditioning department know to keep up the good work!

November 21, 2023

They were a friendly and honest staff who made the buying experience easy. I will definitely return there if needed. More

by gtarrants22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Rennie
Nov 22, 2023 -

McFarland Ford of Rochester responded

Thank you so much for your feedback, we would love to assist with all future needs!

November 21, 2023

I hardly ever write reviews like this but for this dealership I felt I had to. The people that work at McFarland Ford of Rochester are very special. Everyone there is friendly and knowledgeable. I wou More

by TIMPALLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hempfling
Nov 22, 2023 -

McFarland Ford of Rochester responded

Thank you, Tim! We truly appreciate you taking the time to tell us how we are doing!