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McFarland Ford of Rochester - Service Center

Rochester, NH

4.7
416 Reviews

416 Reviews of McFarland Ford of Rochester - Service Center

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February 14, 2024

McFarland Ford service department is top notch. They diagnosed my problem and fixed it in a timely manner. This day and age that's very important to get back in the driver's seat and take on the da More

by GDEPLING6980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Bergeron
February 14, 2024

Awesome service! Offered pick up and delivery, which is a step above the rest. Great team at McFarland Ford of Rochester! More

by B-F150MCF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Bergeron
February 12, 2024

Great dealership to work with they are professional, helpful to make the deal for a new vehicle work for you. They come back with the answers and numbers that are needed to make the deal work for you. T More

by gvcavicchi
Recommend Dealer
Yes
Employees Worked With
Mathew Knezevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Rennie
Feb 12, 2024 -

McFarland Ford of Rochester responded

Thank you for your great review! We're glad to hear you had such a good experience here at McFarland Ford of Rochester. We appreciate the shout out and hope to doing business again in the future! Enjoy your new vehicle!

Feb 15, 2024 -

gvcavicchi responded

Yes Thank you for your service.

February 12, 2024

They go above and beyond to make you feel wanted. Great Customer service and Dan is great. Thank You Chester and Linda More

by opencar31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bergeron
February 09, 2024

Had a warranty issue with my 4X4 and Jason arranged to have the truck picked up, was fixed the next morning and brought back to my home before noon. Excellent service, thank you!!! More

by PRINSPECTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

Great job, thank you for the professionalism. Keep up the great work! Thank you for the wonderful service! More

by CHALLENGINGOPPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Bergeron
February 08, 2024

From the moment that I dealt with Lauren and then Ben then with Jason and from there on to the finance guy ( I can’t remember his name but he was super nice) I felt like I was being treated fairly and ho More

by moderngreensolutions
Recommend Dealer
Yes
Employees Worked With
Lauren Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Carignan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Quinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Rennie
Feb 09, 2024 -

McFarland Ford of Rochester responded

Customer satifsaction is always our top priority here at McFarland Ford of Rochester, we're so happy to hear the whole team provided a great experience. Thank you for your shout out and kind words, enjoy that truck!

February 05, 2024

Booking the appointment was easy, the staff at check in was great. They were quick at getting my vehicle completed. More

by rochesterradiator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bergeron
February 05, 2024

It was a great experience doing business with McFarland Ford of Rochester. From the internet working with Lauren to doing a deal with Connor. Jonathan was great In the finance department as well. Will do b More

by rogerames14
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Cabral
Feb 05, 2024 -

McFarland Ford of Rochester responded

Roger, we really appreciate your shout out! It's always good to hear our team provided a great experience for you and we look forward to doing business with you again!

January 31, 2024

Great Experience quick service open honest communication with service writer about not having Saturday appointments which make me even like your dealership more great job More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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