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McFarland Ford of Rochester - Service Center

Rochester, NH

4.8
154 Reviews

154 Reviews of McFarland Ford of Rochester - Service Center

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April 30, 2024

Prompt greeting and service; done earlier than had been estimated so then I was on my way. More

by REVDONNA2
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bergeron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Quinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2024

I had a very good service experience. The staff was friendly and knowledgeable. I would highly recommend them. More

by Arthur603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2024

I was able to the appointment I wanted and the service department got me in and out in a timely manner. More

by sserwack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bergeron
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2024

Repaired my tire in a timely manner. I was back on the road in less than an hour. More

by parrotpata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bergeron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
April 24, 2024

Robbie and Jonathan did a great job, I’m very happy with the new truck. Thank you. More

by al.routhier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bergeron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Quinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

McFarland Ford of Rochester responded

Al, thank you for your wonderful review! We're glad to hear you're enjoying the new truck!

April 18, 2024

Service was great! I expected more of a discount since I bought my Ford F150 there, therefore I only gave four stars More

by denali9967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bergeron
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Had my towed in, and the service department was able to get right on to fixing my truck More

by CTASKER95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
April 15, 2024

My wife and I had a very pleasant experience purchasing our Ford Edge. Our salesman, Ben, was very helpful with the process. The credit manager was also very professional. I would definitely recommend to More

by watkins63wp
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Arsenault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

McFarland Ford of Rochester responded

Thank you for your wonderful review and shout out! We're happy to hear Ben provided a smooth and positive experience for you here at McFarland Ford of Rocheseter. We'll be sure to pass along the kind words!

April 15, 2024

They have been great with helping to solve the issues our truck has had. Great customer service. More

by rjsbassist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bergeron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Quinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2024

Great experience. I got a great deal on a beautiful vehicle. Everyone was very friendly and went out of their way to be helpful. More

by klocurto6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Carignan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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