McGavock Nissan Lubbock

Friendly, honest, and always about the customer’s needs. They’ve never pressed me to purchase something I didn’t need and they make sure I understand everything that’s being done. Their waiting area is top They’ve never pressed me to purchase something I didn’t need and they make sure I understand everything that’s being done. Their waiting area is top notch and they try to be as hassle free as possible. More

mcgavock nissan of lubbock provides great quality of service and would recommend to my friends and family! :) service and would recommend to my friends and family! :) More

Extremely friendly. Excellent customer service. It only took four hours to get my new car Excellent customer service. It only took four hours to get my new car More

Prompt and friendly service. I appreciated the courtesy driver to take me home & pick me up while my car was serviced. I appreciated the courtesy driver to take me home & pick me up while my car was serviced. More

I've just had the most fabulous experience with McGavock Nissan in Lubbock. If you're looking for a vehicle new or used do yourself a favor and check here. I'm a firm believer in extended warranties and aft Nissan in Lubbock. If you're looking for a vehicle new or used do yourself a favor and check here. I'm a firm believer in extended warranties and after looking for cars for over 3 months I finally found one. I was concerned that I wasn't going to be able to afford the extended warranty for a used car because of prices I had gotten from other dealers while shopping. Not only was I pleasantly surprised with the price but I got one more year and twice the miles for the warranty I purchased! Don't buy anything before you try shopping here! Great prices on cars excellent rates on financing and the warranty was the cherry on top of the Sundae! More

First time got a Nissan car and had a really good experience with them. Brad was the service advisor who is a very well experienced service manager. He spend enough time to explain me everything over experience with them. Brad was the service advisor who is a very well experienced service manager. He spend enough time to explain me everything over the phone and recommended only necessary things. They are very professional and know what they are doing I must say. Not like other dealership services who would just tell you to fix things you don't need. Never had this nice experience with any other dealership services. Brad also answered to my all questions. When I went to pick up the car there was another guy who also explained to me very nicely about how I can save some labor fee as two of the recommended service would cost the same labor cost. Overall in very please with them always taking the vehicle to them. More

We had the best experience here. Patrick understand what I was looking for and he made sure he did everything he could to make sure I was very happy with my purchase. I’d definitely Patrick understand what I was looking for and he made sure he did everything he could to make sure I was very happy with my purchase. I’d definitely recommend McGavock Nissan and Patrick to anyone. I love my new car and the service I was given More

Oil change and tire rotation was fine. Car was left a little to be desired. Car was left a little to be desired. More

I was treated it with friendliness and professionalism but NOT impressed with the service I received Took my vehicle to what I thought a top-notch Nissan shop twice for the same exact issue they charged but NOT impressed with the service I received Took my vehicle to what I thought a top-notch Nissan shop twice for the same exact issue they charged me twice and did not refund me the first charged I thought it was not fair… I understand we are humans and make mistakes but we should still be accountable till our mistake. More

I'm just sorry that 5 is as high as I can rate McGavockNissan Lubbock. We have two Nissans that we purchased there, and they are only serviced at McGavock. I appreciate the honesty, integrit McGavockNissan Lubbock. We have two Nissans that we purchased there, and they are only serviced at McGavock. I appreciate the honesty, integrity and care they show to every customer. MAX, BRAD AND LUIS are super stars in the service department. They go above and beyond anytime I need anything. Patrick Helm is outstanding in sales and works hard to get customers in the right vehicle at the best price. And I look forward to seeing Tim McLain each time I come in, because he just is a ray of sunshine and joy, and just so good with customers. We are a Nissan family and I am proud to be a customer of McGavock Nissan in Lubbock. They really ARE the VERY BEST!! Janet Wilke More