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McGavock Nissan Lubbock
Lubbock, TX
1,146 Reviews
Here in the Lubbock area, when drivers are searching for the renowned quality and caliber of a reliable Nissan vehicle, they know they can come to McGavock Nissan Lubbock. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Hub City and West Texas drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Hub City and West Texas with sales, selection, service, financing, and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,146 reviews
April 17, 2017
Express Service, Really? On 4/10, made an apt for a simple oil change to be done on 4/14 at noon. Arrived and was told an hour and a half wait. Left and went down the street On 4/10, made an apt for a simple oil change to be done on 4/14 at noon. Arrived and was told an hour and a half wait. Left and went down the street and got it done in 12 minutes. Sorriest service in town for somebody who has purchased many vehicles from this dealer. Won't make that mistake again... More
by rcart0
Employees Worked With
Service
April 17, 2017
Wow! I Can't Believe How Easy This Was! I've had so many negative car buying experiences in the past. I went in with my wife on her lunch break and we had a car an hour later. Cole Johnson w I've had so many negative car buying experiences in the past. I went in with my wife on her lunch break and we had a car an hour later. Cole Johnson was unbelievably efficient and kind. No messing around over price. We said what we thought was fair and they agreed. Richard Williams knocked out the financing in minutes. 1/5 the usual paperwork and no hidden fees to have to smoke out. I kept waiting on the other shoe to drop. It never did. I'll start here every single time I need a vehicle. More
by Number One Fan
Employees Worked With
Cole Johnson, Richard Williams
April 17, 2017
Buying from McGavock since 1996 McGavock Nissan is the best auto dealership in Lubbock. We buy all of our vehicles from McGavock whether a Nissan or other brand of vehicle. Brent a McGavock Nissan is the best auto dealership in Lubbock. We buy all of our vehicles from McGavock whether a Nissan or other brand of vehicle. Brent and Steve are great individuals and treat their customers like family. More
by Joanie C
Employees Worked With
Other Employees :
Stetson Bailey, Richard Williams
April 16, 2017
Love Mcgavock We have bought lots of vehicles from Mcgavick and Richard has always been the best! We would recommend to anyone to buy a vehicle from Mcgavock. From We have bought lots of vehicles from Mcgavick and Richard has always been the best! We would recommend to anyone to buy a vehicle from Mcgavock. From the finance to the service department, they rock! More
by Fcompetio
Employees Worked With
Other Employees :
Entire service department! Sharla rocks , Richard Williams
April 07, 2017
A dealership that found what we needed David Kerr did find in a SUV , we were happy with! He called me later we were on a trip just to check if we liked our SUV David Kerr did find in a SUV , we were happy with! He called me later we were on a trip just to check if we liked our SUV More
by gorgeous
Employees Worked With
David, Kerr
March 24, 2017
Generational Excellence!!! Purchased a Nissan Murano from Brayden Rose! Amazing service! Visit them & you will see why they've been serving West Texas for over 40 years!!! Purchased a Nissan Murano from Brayden Rose! Amazing service! Visit them & you will see why they've been serving West Texas for over 40 years!!! More
by Cropdust1
Employees Worked With
Brayden Rose
March 23, 2017
Great dealership We have been going to McGavock since 2011 and have been very happy with the service and sales staff as well as the other employees we have encountered We have been going to McGavock since 2011 and have been very happy with the service and sales staff as well as the other employees we have encountered. They seem to really care about their customers and do everything they can to make them happy. More
by Sarahc
Employees Worked With
David Kerr
March 22, 2017
Worked with the service dept and had the worst experience ev Warranty thru gene messer toyota had us send our car to this horrid excuse for a service dept my wife brought her car here to figure out why her ac wa Warranty thru gene messer toyota had us send our car to this horrid excuse for a service dept my wife brought her car here to figure out why her ac wasn't working and with out even looking at the car told my wife that it would be 180 dollars who does that without proper knowledge of what issues the ac might have so I called and asked for the general manager to find out why they operated this way to bein belittled by a poor excuse of a man named dale the service manager and as I started speaking to him as he was to me he got irate as well as myself and instead of trying to fix the issue wanted to call the cops and remove me from the store yea great customer service mcgavick I wouldn't recommend this place for anything ever More
by ochoarudy
Employees Worked With
Dale don't know his last name
March 21, 2017
Love McGavock Nissan We have bought several vehicles from McGavock Nissan and we always receive the best service ever. Our salesperson Daniel Kinsey was amazing to work wi We have bought several vehicles from McGavock Nissan and we always receive the best service ever. Our salesperson Daniel Kinsey was amazing to work with. They have an awesome service center as well. More
by Mary28
Employees Worked With
Daniel Kinsey
March 14, 2017
Sold to someone else after I arranged pickup Worked with James for options and agreed on price. I purchased my plane ticket to pickup the next day. Two hours later he texts to tell me another man Worked with James for options and agreed on price. I purchased my plane ticket to pickup the next day. Two hours later he texts to tell me another manager sold it!! That means the manager knew the other sale was there because he informed James after hours! A sale is a sale on their end, but as a customer, I'm just one of many who will continue to walk through the doors. There was no effort to make this right. Not the way to do business! More
by Lindab
Employees Worked With
