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McGavock Nissan of Amarillo

Amarillo, TX

5.0
294 Reviews
Call Dealership (806) 354-3550

4700 S Soncy Rd

Amarillo, TX

79119

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294 Reviews of McGavock Nissan of Amarillo

January 29, 2021

Fast and easy experience. Jason Stroope is excellent to work with. Highly recommend going to McKgavock and talking to Jason. You won’t regret it. More

by Bm769602
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Stroope, Dustin Tebo
Report | Print
Feb 02, 2021 -

McGavock Nissan of Amarillo responded

Thank you again for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mackenzie Hall Owner Loyalty Manager McGavock Nissan Amarillo 806-354-3550

Helpful
January 21, 2021

This is the Dealership that all others should strive to. Be like. Clean bldg, friendly people, knowledgeable and thoroughly explain everything. Bought 3rd car here. More

by Bturner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Irizarry, Jason Stroope, Carmelo Barrientos, Tim Bixler
Report | Print
Jan 22, 2021 -

McGavock Nissan of Amarillo responded

Hi Bturner, thank you so much for your comments about McGavock Nissan/Amarillo! We strive to meet all your expectations and if there is ever anything we can do to improve, please reach out to me at any time. Once again, thank you for taking the time to give us your feedback. You may receive a more comprehensive survey in the coming weeks with additional questions. This email from Nissan will have the subject line “Nissan Owner First.” This is an invitation to fill out a more detailed survey regarding your recent visit. Please take the time to complete this survey as it helps us to fully evaluate your experience and the employees who helped you. Sincerely, Jessica Hall Owner Loyalty Manager McGavock Nissan of Amarillo Jessica.hall@mcgavocknissan.com 806-354-3550

Helpful
January 13, 2021

Great customer service! Purchase was simple and non interrogating. From the initial inquiry to the finalization of purchase. Scotty was responsive to my questions and stayed involved throughout. More

by Vigilvm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scotty Short, Dustin Tebo
Report | Print
Jan 16, 2021 -

McGavock Nissan of Amarillo responded

Hi Vigilvm, Thank you so much for your comments about McGavock Nissan/Amarillo! We strive to meet all your expectations and if there is ever anything we can do to improve, please reach out to me at any time. Once again, thank you for taking the time to give us your feedback. You may receive a more comprehensive survey in the coming weeks with additional questions. This email from Nissan will have the subject line “Nissan Owner First.” This is an invitation to fill out a more detailed survey regarding your recent visit. Please take the time to complete this survey as it helps us to fully evaluate your experience and the employees who helped you. Sincerely, Jessica Hall Owner Loyalty Manager McGavock Nissan of Amarillo Jessica.hall@mcgavocknissan.com 806-354-3550

Helpful
January 13, 2021

Couldn’t fix the problem on my Nissan Titian having to take it to another Nissan dealership Gave me the impression that they don’t like to do warranty work. More

by Never us Nissan in Amarillo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ben Claggett, Tony Gonzales, Tim Bixler, Michael Heath, Devon Razo
Report | Print
Jan 16, 2021 -

McGavock Nissan of Amarillo responded

Hello, thank you so much for your comments about McGavock Nissan/Amarillo! We strive to exceed your expectations, and you did not reflect that in your short survey. I would very much like to hear from you the details of your visit and how we can make it a perfect 10. Please call or email me at your convenience. Once again, thank you for taking the time to give us your feedback. Sincerely, Jessica Hall Owner Loyalty Manager McGavock Nissan of Amarillo Jessica.hall@mcgavocknissan.com 806-354-3550

Helpful
January 08, 2021

Bought a vehicle sight unseen My bad But I know the Bought a vehicle sight unseen My bad But I know the dealership by reputation So far not at all happy Waiting for to resolve the issue More

by lbbwfdh
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colby Torres
Report | Print
Jan 13, 2021 -

McGavock Nissan of Amarillo responded

Thank you so much for your comments about McGavock Nissan/Amarillo! We strive to meet all of your expectations, and you did not reflect that in your short survey. I would very much like to hear from you the details of your visit and how we can make it a perfect 10. Please call or email me at your convenience. Once again, thank you for taking the time to give us your feedback. Sincerely, Jessica Hall Owner Loyalty Manager McGavock Nissan of Amarillo 806-354-3550

Helpful
January 07, 2021

Everyone who helped or interacted with me was very friendly but waiting 1.5 hours for an oil change is unacceptable! 3 children had teeth cleanings completed at the dentist and I still had to wait 30 More

by Jk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ben Claggett, Tony Gonzales, Tim Bixler, Michael Heath, Devon Razo
Report | Print
Jan 13, 2021 -

McGavock Nissan of Amarillo responded

Jk, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We strive to exceed your expectations, and you did not reflect that in your short survey. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Jessica Hall Owner Loyalty Manager McGavock Nissan of Amarillo (806) 354-3550

Helpful
January 07, 2021

Billy was very professional and helpful during our visit with McGavock! He had a great sense of humor and made us feel comfortable the whole time. More

by emily14.wt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Grayson
Report | Print
Jan 13, 2021 -

McGavock Nissan of Amarillo responded

Emily, we strive for 100% satisfaction, and it is great to see you had such a positive experience. We're looking forward to your next visit with us! Sincerely, Jessica Hall Owner Loyalty Manager McGavock Nissan of Amarillo 806-354-3550

Helpful
January 04, 2021

The salesman was very friendly and worked very well in getting me a good deal on the trades. The trucks were clean and ready to be delivered. More

by Dean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Grayson
Report | Print
Jan 07, 2021 -

McGavock Nissan of Amarillo responded

We appreciate your positive review about your recent experience with us! We strive to meet all of your expectations. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day! Sincerely, Jessica Hall Owner Loyalty Manager McGavock Nissan of Amarillo 806-654-3550

Helpful
December 16, 2020

They are the best! Fast and efficient and always concerned abt your car! The service department is always eager to please , and always listens to what you want checked on your car. More

by Pen
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Wilkins, Ben Claggett, Tim Bixler, Michael Heath
Report | Print
Jan 20, 2021 -

McGavock Nissan of Amarillo responded

Pen, thank you for your kind words and this wonderful review!

Helpful
December 03, 2020

Fast and very friendly folks very clam environment clean and nice welcoming associates wasn’t there for more than a hour will definitely be back More

by tweetyateu12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scotty Short
Report | Print
Dec 05, 2020 -

McGavock Nissan of Amarillo responded

Hi Tweetyateu12, thank you so much for your comments about Mcgavock Nissan/amarillo! We strive to meet all your expectations and if there is ever anything we can do to improve, please reach out to me at any time. Once again, thank you for taking the time to give us your feedback. You may receive a more comprehensive survey in the coming weeks with additional questions. This email from Nissan will have the subject line “Nissan Owner First.” This is an invitation to fill out a more detailed survey regarding your recent visit. Please take the time to complete this survey as it helps us to fully evaluate your experience and the employees who helped you. Sincerely, Mary Minchew Owner Loyalty Manager McGavock Nissan Amarillo 806-354-3550

Helpful
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