McGee GMC of Charlton

Purchased 2 new G.M.C. sierra`s. The 2013 has issues. I had to pay out of pocket to have tires balenced at independant shop after Patriot sent it for a road force balence that did nothing for the proublem had to pay out of pocket to have tires balenced at independant shop after Patriot sent it for a road force balence that did nothing for the proublem. The independent shop made the ride better but assured me in there opinion the tires are of poor quality and i would be chasing the vibration until the tires were replaced when worn out. Keep in mind the truck is new off the lot and back 4 times with this issue. I have been waiting 30 days now to be repaid since my last voice message from service manager Nuno. T he same person who told me he probably wouldnt be able to fix my proublem when i took him for test ride. Iwasa told i would most likley have to live with it. List price of 43,000.00 Shame on you and your dealership. Will never go to Patriot of Charlton for anything. 03/19/2016 Update Still no check in the mail .Going on 6 week since service voice mailed me saying request was submitted to G.M.C.. I left semi detailed message with there customer service number ( WHOS VOICE MAIL ANSWER DOESNT HAVE A RECORDING JUST SAYS U HAVE REACHED #) and after a week have not heard back. If big business Tom Sulivan and crew had to survive in a small business they would starve. DO NOT BUY AT PATRIOT IN CHARLTON !!!!!!!!!!!!!! More

We were looking for a used 2012 Ford Edge. We found one we were interested in on the internet that was located at this site. When I called to verify it was still there, I got Kurt as a sales rep. When we we were interested in on the internet that was located at this site. When I called to verify it was still there, I got Kurt as a sales rep. When we showed up later in the day, Kurt was on the road, so Dan stepped up to help until Kurt got back. They were both great to deal with! Friendly and knowledgeable. More

I went to Patriot Buick and purchased a 2011 Buick Enclave, which I love. I pulled in and was going to walk inside to the dealership when Kurt Vail was outside in the freezing cold and asked, "Are you Enclave, which I love. I pulled in and was going to walk inside to the dealership when Kurt Vail was outside in the freezing cold and asked, "Are you allset?" I said no, I am looking to trade my 2013 Ford Fusion in and wanted to check out what you had. I told him I was looking to get back into an SUV. My fusion was sharp looking and awesome on gas, but not great in the snow. Kurt was so great showing me different SUV's and we took them for test drives. I will say that one thing I really appreciated was that he seemed hones. If there was a question I had and he was unsure of the answer, he told me that and got me the answer. He did not try to steer me to the most expensive vehicles. Just honest. I really appreciated that. I would go back to him to buy another vehicle. The service manager I dealt with was Tom Root. Awesome, down to earth guy as well. He was straight forward and again seemed very honest. He had my paperwork allset for me in a timely fashion. He answered all my questions. Just seemed like another great guy. From my past experience of purchasing vehicles, I will say that this had to be the most pleasant and easy experience by far. I would strongly recommend Patriot and to deal with Kurt and Tom. Ginny More

do not need to share my experience in reviews just as long as you continue to service my buick correctly if not will find another dealer that will. long as you continue to service my buick correctly if not will find another dealer that will. More

Routine oil change but always a good experience at Patiot. Staff is friendly and knowledgeable. Work is done in a timely manner and if there's more to be done that first requested, I'm always kept i Patiot. Staff is friendly and knowledgeable. Work is done in a timely manner and if there's more to be done that first requested, I'm always kept informed. More

Best car buying experience I've had. Told Kurt what we were looking for and the budget we had, and he was extreamly helpful making sure my wife has a great new vehicle for her and our family. Highly r we were looking for and the budget we had, and he was extreamly helpful making sure my wife has a great new vehicle for her and our family. Highly recommended. In the short time after the sale, the follow up and service has been excellent. More

I was very pleased with the courtesy and professional explanations given to me to solve my concerns. I feel every attempt was made to rectif the problem explanations given to me to solve my concerns. I feel every attempt was made to rectif the problem More

Worked with Kurt buying new family car - he listened to what I was looking for in style color & price and needs to accommodate large family. Kurt found a few vehicles for me to choose from and was very h what I was looking for in style color & price and needs to accommodate large family. Kurt found a few vehicles for me to choose from and was very helpful and easy to deal with. Couldn't have done it without him! Very happy with my new car. Sending my husband to buy a vehicle next! More

Buying a car here was very quick and easy. Kurt was very honest and helped us through the whole process. I will buy my next car here for sure! honest and helped us through the whole process. I will buy my next car here for sure! More

I would recommend Kurt to my friends for his patience and understanding of my needs and wants for a used car. He picked the perfect match for me. understanding of my needs and wants for a used car. He picked the perfect match for me. More