
McGee Toyota of Claremont, NH
Claremont, NH
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McGee Toyota has set the bar very high indeed for customer service. Alec was attentive and knowledgeable and very pleasant to deal with! customer service. Alec was attentive and knowledgeable and very pleasant to deal with! More
Advertised for $19050 and asking $24150 Not professional. Nice video showing the truck but there advertising one price and then selling it for $5000 over. professional. Nice video showing the truck but there advertising one price and then selling it for $5000 over. More
I was a recent first time customer, and I was very disappointed in this dealership. My service was a four wheel alignment and change over winter tires to summer tires. I was overcharged $80 above qu disappointed in this dealership. My service was a four wheel alignment and change over winter tires to summer tires. I was overcharged $80 above quoted price, and the extra charges consisted of a diagnosis charge and shop fees. I gave the service rep my work and phone numbers and times to reach me at each number. I got no phone call so I called a few times, but I didn't get a call back and found a voice mail at home that evening. I prearranged to pick up my car the following day, so it was at that time that I was told of the diagnosis. If I'd been called while the car was being serviced, perhaps some of the repairs could have been made same day. I was also told that after the repairs, I'd need another alignment! Instead, I was told what was needed repaired next day, but the service rep didn't have any pricing and was supposed to email me later. He did assure me, when I asked, that the repairs needed were nothing serious or they wouldn't have released the car. I had to contact the dealership several times over the next week, including leaving messages for the service rep and the service manager, before someone finally emailed me a quote of repairs needed. In this quote, I found that the mechanic reported along with several brake services needed, that my brakes were in such poor condition that my "brake lines may pop". I was very concerned that I was allowed to leave the dealership with my car in this condition. I didn't drive it for the following week while I decided what to; repairs or trade in. I decided to trade in, and I did not consider McGee Toyota as a car dealership to shop at for another car because they proved to be unreliable and untrustworthy in their service department. More
Brian Landry was very attentive to our needs. Even though vehicle inventories were very low he found us the truck we needed and delivery was quicker than anticipated. The transaction went seemles Even though vehicle inventories were very low he found us the truck we needed and delivery was quicker than anticipated. The transaction went seemlessly. McGee has taken good care of us. More
I like the new location and waiting area and find the staff I've dealt with to be pleasant. I haven't had a difficult time with the service department when it comes to routine maintainence or repairs on staff I've dealt with to be pleasant. I haven't had a difficult time with the service department when it comes to routine maintainence or repairs on my car. More
Easy to deal with, kept in contact with me until my truck was ready. Even had the mechanic who worked on my truck contact me about the repairs was ready. Even had the mechanic who worked on my truck contact me about the repairs More
Anyone can get a great review when things go smoothly but when there are glitches and you can still give a great review then you know that you are dealing with a very competent professional. Jake stayed with when there are glitches and you can still give a great review then you know that you are dealing with a very competent professional. Jake stayed with us until every detail was complete. He was personable and responsive to our situation as an out of state buyer. We reccomend him to anyone and would certainly use him again! More