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McGee Toyota of Hanover - Service Center

Hanover, MA

4.8
1,039 Reviews

1,039 Reviews of McGee Toyota of Hanover - Service Center

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September 04, 2020

My first time - excellent experience. My service advisor Dan Prescott was knowledgable, thorough and communicative. I needed immediate service and they got me right in. More

by Richard in Scituate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Prescott
Sep 04, 2020 -

McGee Toyota of Hanover responded

Thanks Richard, we are glad you visited the dealership for the first time and that it was a pleasant experience , we hope to see you in the future for all your automotive needs. Thanks again , The McGee Team !!!!

September 04, 2020

Do not like paying 8.5 % for “shop supplies!” Hidden charges. Bad! Bad,badmbad,bad,bad.bad.bad, bad, bad, bad, bad, trying to make review twenty five words long. More

by GETOGETO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrice
Sep 04, 2020 -

McGee Toyota of Hanover responded

Thanks for the business, sorry the charges where not explained to you when you did your service, we will remind our service writers to explain all charges prior to work. Thanks again for feedback, The McGee Team !!!!

September 03, 2020

As always, excellent and efficient customer service...I did not even have a reservation (experiencing low air pressure in one of my tires...turned out to be a nail), but the service person noticed that I n More

by bradbarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forget the name of the service rep...all great in my experience.
Sep 04, 2020 -

McGee Toyota of Hanover responded

Thank you Brad, we appreciate your service and sales business and hope to continue the relationship. Thanks The McGee Team !!!

September 02, 2020

McGee Toyota has been a great find for us. Love our car, service is top notch and employees are friendly, knowledgeable and helpful. They seem to be a great team. More

by MEB1852
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Qualter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed Ragab
Sep 04, 2020 -

McGee Toyota of Hanover responded

Thank you for the kind words, we appreciate your business. Thanks again, The McGee Team !!!!!

September 01, 2020

Called the Servive Dept having just jumped the dead battery in my wife's Land Cruiser, requesting unscheduled service. Dave Hill told me to come right in and assured me that he could have it addressed More

by DAVIDPURCELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Hill: always great.
Sep 01, 2020 -

McGee Toyota of Hanover responded

Thanks David, i'm glad we were able to help you out and in such a timely manner, let us know if you need anything else. Thanks again, The McGee Team !!!

August 28, 2020

once again i had a painless visit to McGee's service department..... if all my maintenance projects and vendors could so easy so would my life More

by paulheanue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
Aug 28, 2020 -

McGee Toyota of Hanover responded

Thanks Paul, we appreciate the kind words and service business. Thanks again , The Mcgee Team. !!!!!

August 28, 2020

Great service, always explains what is being done and carefully explains things. Thanks Dave hill for the excellent service you provide day in and day out. More

by HOCKEYISME46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Hill
Aug 28, 2020 -

McGee Toyota of Hanover responded

Thanks for the great review, we appreciate your business and look forward to a continued relationship. Thanks again, The Mcgee Team !!!

August 28, 2020

Terrible customer service. Bad experience. My preference is to never write bad reviews, but I felt it was necessary this time Not sure they even care. More

by D.AUSTIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Morrill
Aug 29, 2020 -

McGee Toyota of Hanover responded

Hi, we are really sorry about your experience, seems like we really dropped the ball somewhere, we would like the opportunity to make things right. Its a little unclear but seems like this may have been a service issue please feel free to reach out to our service manager Brian so he can have the chance to address your concerns. Thank you , The McGee Team.

August 27, 2020

My recent visit was for routine maintenance. Service Representative, Tim Root , was well prepared for my appointment and informative about the service and timing. He updated me on a recall for my Highla More

by MEGANGAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Root
Aug 27, 2020 -

McGee Toyota of Hanover responded

Thank you for the great review , we appreciate the business and look forward to helping with all your auto needs. Thanks again, The McGee Team !!

August 24, 2020

The people are so friendly and knowledgeable. I always have my service done here. I came in for a maintenance but also had a recall on my vehicle they did both within an hr. More

by JANF04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Davidson
Aug 24, 2020 -

McGee Toyota of Hanover responded

Thank you for the business and kind words, we look forward to helping you in the future. The McGee Team

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