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McGee Toyota of Hanover - Service Center

Hanover, MA

4.8
1,039 Reviews

1,039 Reviews of McGee Toyota of Hanover - Service Center

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July 14, 2020

Excellent Service I have been a customer for many years. My next car will be a Toyota because I trust the service team to take good care of my car. More

by LEONARDISMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service guys and Shawn in parts
Jul 15, 2020 -

McGee Toyota of Hanover responded

Thank you for your kind words and 5 star review, we truly appreciate your continued business!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

July 11, 2020

Friendly and Professional The service department is staffed with true professionals, who are friendly and courteous. They truly want to assist in you and your car safe on the r More

by fgspoerke
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 12, 2020 -

McGee Toyota of Hanover responded

Thank you for your kind words and 5 star review, we truly appreciate your continued business!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

July 09, 2020

2012 camry driver's side front side marker bulb replacement. 33.00 for labor and 5.00 for the bulb is to much. picked up 2 bulbs for 7.00 and changed it in the parking lot at advanced auto parts i More

by PAUL_ZABORSKI
Recommend Dealer
No
Employees Worked With
service department
Jul 10, 2020 -

McGee Toyota of Hanover responded

Paul, I'm sorry you weren't completely satisfied with your experience at our dealership. I understand that you think that the cost of replacing the bulb was too high but we bill everything by time for the technician, the charge was a quarter of our hourly rate (15 minutes). Sometimes we give an estimate on a service/repair and we get it done faster than expected, when this happens we don't charge the customer the extra time. All dealerships and repair shops bill out service related charges the same way. I hope this explains what happened, please feel free to contact me directly with any questions. Thank you for your feedback. Troy M. Ward - General Manager - McGee Toyota of Hanover

July 08, 2020

My appointment was quick and on time. The folks were professional and efficient. I know that my car received top notch service and I have no worries about it’s performance. More

by crabbemail51
Recommend Dealer
Yes
Employees Worked With
Unsure of Service person’s name but I received 5 star service.
Jul 08, 2020 -

McGee Toyota of Hanover responded

Thank you for the kind words and 5 star review!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

July 07, 2020

Honest and quick I brought my car in thinking it was the alternator or starter. Turns out it was just the battery. They took me in without an appointment. Replaced More

by bgeorge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember who took my car in., Steve Hall
Jul 08, 2020 -

McGee Toyota of Hanover responded

Thank you for the kind words, we truly appreciate your business!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

July 06, 2020

Excellent David Hill and his technicians are outstanding! Always a pleasure to bring my vehicles in for service or repairs. Always very accommodating when it co More

by ANGELO.DIBARTOLOMEO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hall
Jul 06, 2020 -

McGee Toyota of Hanover responded

Thank you for the kind words and the 5 star review Angelo, we truly appreciate your continued business!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

July 03, 2020

service I have always been pleased with the service at McGee's Toyota. I know my car is in good hands and they do a great job. I would recommend them to anyon More

by daisymae20051957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure
Jul 03, 2020 -

McGee Toyota of Hanover responded

Thank you for your kind words and 5 star review, we truly appreciate your continued business!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

July 03, 2020

Quick & efficient service The service team took my car right away. They serviced my vehicle, which was a routine oil change, quickly and had me on my way in a timely manner. More

by MCBONNIE5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Root, Service Dept.
Jul 03, 2020 -

McGee Toyota of Hanover responded

Thank you so much for your kind words and 5 star review!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

June 30, 2020

I always love taking my car to McGees Toyota of Hanover they always look out for the customer needs, they’re fast courteous and always flexible thank you that’s why I’ve been a customer since 1990! I love More

by ROSIE3312000
Recommend Dealer
Yes
Employees Worked With
Joe Allocca
Jun 30, 2020 -

McGee Toyota of Hanover responded

Thank you so much for your kind words and continued business Rosie, we truly appreciate your loyalty!!! Troy M. Ward - General Manager - McGee Toyota of Hanover

June 30, 2020

For very first time,we were not pleased with the service We had oil change ,and cabin filter replaced as well as overall call checked. Cabin filter cover not replaced correctly so glove box cover would not p More

by ROCKK72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Worked with service center
Jul 03, 2020 -

McGee Toyota of Hanover responded

I'm so sorry you weren't completely satisfied with your visit to our service department, we pride ourselves on our reliability. Thank you for your continued business and for your feedback, it's customers like you that help us grow as a company. Please feel free to reach out to me directly in the future. Troy M. Ward - General Manager - McGee Toyota of Hanover

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