McGee Toyota of Hanover - Service Center
Hanover, MA
1,039 Reviews of McGee Toyota of Hanover - Service Center
Excellent Everything from my call to set up an appointment through meeting the service rep in the morning and checking out with the cashier was wonderful! The Everything from my call to set up an appointment through meeting the service rep in the morning and checking out with the cashier was wonderful! The staff listens and make everything go smoothly. More
Best Service Department in the area! You have direct contact with the men working on the car to answers question too if needed. You are given options on the repair. Usually parts are in You have direct contact with the men working on the car to answers question too if needed. You are given options on the repair. Usually parts are in stock so no return appt needed. I travel to this location when I have a dealership 4 miles from my home. Loyal to McGee and McGee as been loyal to me with the best service department!!!! More
Confidence! I go to McGee because they are friendly, helpful and reliable. I never feel as though they are "upselling" me. They tell me what the car needs, and I go to McGee because they are friendly, helpful and reliable. I never feel as though they are "upselling" me. They tell me what the car needs, and how soon it needs it. They let me know when I need to have something done before I even call! I find them reliable. They keep my older Rav running like a charm. More
Brakes Great friendly service dept. Kept me informed. When finished offered shuttle to pick me up! Will continue to service my vehicle here. Dan Prescott is Great friendly service dept. Kept me informed. When finished offered shuttle to pick me up! Will continue to service my vehicle here. Dan Prescott is wonderful! More
Car issues I bought a car paying 26k for it first week I had it making sounds in the break area I bring it back I was told it’s just a noise that I will get use I bought a car paying 26k for it first week I had it making sounds in the break area I bring it back I was told it’s just a noise that I will get use to it No no no I bring it back the fix the problem comes back week later now this is the third time I bring it back put new rotors on it and still issue is not fixed More
Wonderful Always a pleasure to have car serviced here. Tim is a true professional. He explains things well. My husband and I really appreciate how well we are Always a pleasure to have car serviced here. Tim is a true professional. He explains things well. My husband and I really appreciate how well we are treated by him More
Oil change and State Inspection We had a scheduled appointment at 11 am. We arrived on time and checked in at 11 am. We had scheduled the truck for an oil change and Mass Stat We had a scheduled appointment at 11 am. We arrived on time and checked in at 11 am. We had scheduled the truck for an oil change and Mass State Inspection. It took two hours to complete this service. We also asked them to quote pricing for 4 new tires for our Toyota Tacoma. We were advised to wait until October when a special would occur offering 4 tires for the price of three. The pricing seemed very and I queried Goodyear Tire and Sullivan Tire for a like rated tire. I‘ll take the truck to Sullivan Tire within the next week and get four new tires. Two hours for an oil change and Inspection is way too long. I have had service in the past at this dealer and the experience has always been the same. I have never walked away „delighted“ about the experience. More
disappointed in paying for toyota care I just had my last toyota care service two years after the purchase of my rav 4 with 20K miles on it. The service (that I thought was free ) cost me $ I just had my last toyota care service two years after the purchase of my rav 4 with 20K miles on it. The service (that I thought was free ) cost me $165 including a $109 labor charge for changing two air filters that must have taken all of 10 minutes to do. Really! Just wondering if this is toyota policy or McGee policy. Am I wrong in thinking that two years or 25K miles of free toyota care service meant exactly that? Yes, No ? if this is Mcgee policy I wont recommend them to anyone!! More
awesome great experience. AJ was excellent. Professional experience and loved the waiting room and courtesy shuttle. The showroom and facility were very clean great experience. AJ was excellent. Professional experience and loved the waiting room and courtesy shuttle. The showroom and facility were very clean and welcoming. Thanks More
Appointments ?? Dont bother making Appointments if they aren't going to be followed. Fluids were marked as being top off but they were not. Radiator fluid was low g Dont bother making Appointments if they aren't going to be followed. Fluids were marked as being top off but they were not. Radiator fluid was low going in and stayed the same coming out. Filled it myself at home along with the windshield washer fluid. More