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McGovern CJDR of Acton

Acton, MA

5.0
443 Reviews

196 Great Rd

Acton, MA

01720

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Showing 443 reviews

April 05, 2016

Fast and Fair experience We worked with Samson Moses who was knowledgable and fair. The overall experience was great and I was recommend this dealership and Samson to anyone l More

by Tayally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samson Moses
Apr 05, 2016 -

McGovern CJDR of Acton responded

Thank you for your very kind comments. We will share them with Samson and our whole team. We really appreciate the feedback and wish you the best luck with your new vehicle. CWH

April 04, 2016

Awesome Experience I traded in my 2012 Jeep Wrangler for a 2016 Wrangler Hard Rock at Acton Chrysler Dodge Jeep Ram. The entire staff was a pleasure to work with, espec More

by jc123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Gloss
Apr 04, 2016 -

McGovern CJDR of Acton responded

Thank your taking a moment to describe your recent car purchase with Patrick and the Acton Team. We share all our external reviews with the entire work force and they are a great way to get everyone focused on continuous process improvement. Good luck with your new Wrangler! CWH

April 01, 2016

Great overall buying experience I came to Acton Chrysler knowing pretty much what I wanted on my Ram 1500. Lou Andgelli helped refine my options selection and order the vehicle. Du More

by Ram 1500 Laramie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Loiseau , Dennis Arsenault, Lou Angelli
Apr 04, 2016 -

McGovern CJDR of Acton responded

Thanks very much for your nice comments about the team at Acton Chrysler & Lou Angellii specifically. Reviews make a huge difference to us in terms of demonstrating our overall focus to the world... and also as a very nice reinforcement internally that our extra efforts really do matter. I will share your notes with Lou and the whole team. Thank you for your decision to order a new Ram and for choosing Acton. CWH

March 28, 2016

Great Dealership We have purchased vehicles from this dealership since 1989 . Everyone has been exactly what we needed. The price was always more than fair and the p More

by Susan1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Dennis Arsenault, Lou Angelli
Apr 04, 2016 -

McGovern CJDR of Acton responded

Thank you very much for your review comments. We are honored to read them. The kind support we receive from long standing customers like you, is the reason we have been able to survive, adapt and reinvent ourselves...and able to come through that horrible recession still able to pay our home mortgages and raise our families. Thank you SO much. CWH

March 24, 2016

I felt good about the purchase I bought a truck from Lou Angelli at Acton Chrysler Dodge & Jeep and it is what a shopping experience should be. He was honest and straight forward. More

by I
Recommend Dealer
Yes
Employees Worked With
Lou Angelli
Mar 24, 2016 -

McGovern CJDR of Acton responded

Thank you for taking the time to post a nice review about Acton and Lou Angelli. It really is morale booster for us when they come in. Good luck with your new truck and thanks for choosing our company. CWH

March 23, 2016

Jeep Willy I was looking for a new jeep wrangler and found what I wanted online at Acton Jeep. Mike who was my salesman was very nice. There was no pressure li More

by Robin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gerber
Mar 23, 2016 -

McGovern CJDR of Acton responded

Thank you very much for your nice comments about Mike. A great review will make for a great morning for him when he sees it....because our customer's satisfaction is what he pushes for every day, Good luck with your Jeep and thanks for choosing Acton! CWH

March 15, 2016

Excellent Customer Service Outstanding job /service given by Mike and his crew. Went in for a 30k repair and found out that our car needed rear brakes too which were down to 2mm More

by Ace Bailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Repair Tech. Team, Coleman Hoyt, Mike Rand
Mar 15, 2016 -

McGovern CJDR of Acton responded

Mr. Bailey, thanks very much for taking the time to post your nice comments about Mike Rand and our service operation. We try hard every day to get it right, and it's nice to hear about it when it goes as planned. Glad we met the challenge and we are here for you when you need us. CWH

March 07, 2016

Great experience! I love my new Jeep Patriot and Wade went above and beyond to make that happen for me. Everything from the trade in to driving off the lot was so easy. More

by Anne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Tyler
Apr 04, 2016 -

McGovern CJDR of Acton responded

Thanks very much for taking the time to review us after your recent purchase. It really helps motivate our team when we get favorable comments like yours. Wade is a great asset to this company and I will enjoy circulating your nice review to all our employees. Good luck with your new Jeep and thank you for choosing Acton. CWH .

February 29, 2016

Best service and price around I did a great deal of research before going to a dealership. My research led me to Acton Jeep even though I have a Jeep dealer closer to my home (Fit More

by Sharyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marion, Samson Moses
Feb 29, 2016 -

McGovern CJDR of Acton responded

Ms. McLaughlin, thank you for your business and for taking the time to post such a nice review about our operation. It means a lot to the folks who make it happen to see their efforts "in print". Good luck with your new Renegade!! CWH

February 19, 2016

Buy somewhere else The first phase of my new car buying experience with Acton Jeep was quite positive. However, things went downhill rapidly after they were unable to d More

by grandcherokee5
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Arsenault, Lou Angelli
Feb 19, 2016 -

McGovern CJDR of Acton responded

Oh dear,...thank you for making us aware that we didn't handle your shopping visit well. This sounds like things went badly and I would sure like to understand how I can help make it right.... or at least learn from it so we can understand what went wrong and correct it. Were we trying to locate a car from another dealer for you? Can you please let me know how I can be of assistance? Without being able to identify you I am unable to get involved to make things right. I really do want to address this for you. coleman.hoyt@actonchrysler.com

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