Back

McGovern CJDR of Acton

Acton, MA

4.9
451 Reviews

196 Great Rd

Acton, MA

01720

Directions

By Type

Showing 451 reviews

October 08, 2012

I had a challenging service project on a car that was not from the dealership. They did fantastic work on my car and when I received the car back I couldn't have been more pleased. I would most highly reco More

by stevechardon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Chris Couture, Sean Flory
Oct 09, 2012 -

McGovern CJDR of Acton responded

Thanks, Steve. Challenging, yes, but also really fun for us. Thanks for trusting us with your prewar Plymouth project. One of our managers reported seeing it blow by him on the highway up in NH about a week ago, so I guess the new brakes are still working? Whaddya got in the barn for this winter's project? CWH

October 08, 2012

Went in looking for a vehicle that had all wheel drive for the great New England winters and could not have had a more pleasant experience. Wade was great in working with me and I could not have been hap More

by jimmyc3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Tyler
Oct 09, 2012 -

McGovern CJDR of Acton responded

Thank you for your nice comments, Jimmy. Wade is a mainstay in the sales force at Acton Chrysler. He is always upbeat and eager to take all the time necessary to carefully explain choices for people. Thank you for letting your friends now how professional he is to work with. CWH

October 07, 2012

I have been buying or leasing cars from ACDRJ for over twenty years. In fact, the sales and service are so incredibly good that I don't even consider going anywhere else. Coleman has an incredible team. D More

by jwolff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Dennis Arsenault, Chris Couture, Brian Fisher
Oct 07, 2012 -

McGovern CJDR of Acton responded

Okay, here we go: There are just not that many customers who have ever asked me to get a ladder and lean it up against their house with no one home, and to break in through a second story window in order to get a spare set of keys for a car on an island somewhere else, when they had misplaced their primary keys. Yes, I did that (fortunately no cops around). And I would do it again in a heartbeat for this great family that is in its 3rd decade of rewarding us with so much business. CWH

October 07, 2012

I came in to buy a wrangler and had a great experience. Very courteous and helped me through everything. He let me look at my own pace and wasn't pushy at all More

by Btucker84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Tyler
Oct 07, 2012 -

McGovern CJDR of Acton responded

Thank you! Wranglers have suddenly become our second best selling product behind the Grand Cherokee, and they are such fun to be able to offer. The customers know what they want, they have a passion for the brand an love to be able to get them locally. Sometimes we don't whether to refer to ourselves as Acton Chrysler or maybe as Acton Jeep, because we are seeing very quickly why Jeep is the #1 SUV brand in America. Thank you for your nice comments. We are never pushy, because we know that no one enjoys that creepy feeling of being rushed into something. Good luck with your new Wrangler!

October 07, 2012

I have bought three new cars and one used car from Acton Chrysler Jeep and am curently in the process of buying a fourth new car from them. I enjoy working with Coleman, Chris and Dennis so much that I won' More

by beal97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Dennis Arsenault, Chris Couture
Oct 07, 2012 -

McGovern CJDR of Acton responded

Thank you, G. Yours has aways been a very wonderful family to do business with, and we look forward to hopefully dropping some of this awesome Modern Mopar iron in your driveway. Thank you for your support of the organization, I really appreciate your nice comments. CWH

October 07, 2012

This is what a service organization should be!! The staff was professional, polite, attentive and understanding. They had me in and out of there in no time with a clean car to boot. I would highly re More

by Curly01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Fisher, Coleman Hoyt
Oct 09, 2012 -

McGovern CJDR of Acton responded

Thank you very much for your review. We are sharing these with the entire work force and they are morale boost for sure. CWH

October 06, 2012

Acton Chrysler Dodge Jeep Ram is an excellent dealership. The staff is professional and courteous and they are truly earnest about satisfying the customer. Coleman Hoyt (the owner) answered all my questions More

by jaf3216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Dennis Arsenault, Chris Couture, Mike Rand
Oct 06, 2012 -

McGovern CJDR of Acton responded

Thanks John, we all appreciate your long, long history with us through thick & thin. CWH

October 06, 2012

All the employees of this dealership are courteous, knowledgeable and have always been attentive to my families needs. I have purchased new vehicles and used vehicles from Acton and have relied on them More

by tecwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Brian Loiseau , Dennis Arsenault, Chris Couture, Sean Flory , Bill Cunningham
Oct 06, 2012 -

McGovern CJDR of Acton responded

Thank you, Steve. We need to talk about your F250, don't we? I see a RAM coming your way, sir. Seriously, many many thanks for the many many years of purchases and service. CWH

October 06, 2012

Great dealership - all of the employees are very knowledgeable and helpful when looking at cars. They made the experience very enjoyable compared to other dealers. Coleman Hoyt is the best! More

by meggie.patterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Brian Fisher
Oct 06, 2012 -

McGovern CJDR of Acton responded

Thank you Meggie. Your cool Compass is such a nice upgrade from your tired old Saab. Just let me know whenever you need anything. CWH

October 06, 2012

I have been dealing with the Acton team for the past 20 years - in both the sales and service departments. The management is committed to courteous, knowledgeable, and efficient service, and their high st More

by jbeaton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Chris Couture, Mike Rand, Brian Fisher
Oct 06, 2012 -

McGovern CJDR of Acton responded

Thank you Beatons! Whatever you need please just let us know. We can come pick your cars up, you know....no need to get that ride unless you like the process! CWH

...
42
...