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McGovern Chrysler Jeep Dodge Ram of Acton

Acton, MA

4.8
688 Reviews

196 Great Rd

Acton, MA

01720

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688 Reviews of McGovern Chrysler Jeep Dodge Ram of Acton

October 10, 2026

BART was great ! Highly recommend Dealership. If I need further work, I will definitely return . They were very professional and got the work done promptly. More

by Kcollins420227.kc@gmail.com
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BART
Oct 13, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you for the great feedback! We are thrilled to hear that Bart delivered such a positive experience. See you next time at McGovern Chrysler Jeep Dodge Ram Acton! Safe travels!

October 09, 2026

Very poor experience with the service department. Customer service and interaction is not friendly and not even approaching mediocre from a quality perspective. Highly recommend against using them as More

by Cb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nikko - 1 star, Chris Couture
Oct 10, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you for taking the time to share your feedback. I'm very sorry to hear that your experience with our service department left you feeling frustrated. Providing transparent communication and a positive customer experience is something we take seriously, and I'm disappointed to hear we fell short of your expectations. While I'm glad our technicians were ultimately able to resolve the issue without the additional repair, I understand how the change in the recommended repair could have caused confusion and frustration. We always want our customers to feel confident that we're recommending only the repairs that are truly necessary. I'd appreciate the opportunity to learn more about what happened and review your visit with our team so we can better understand your concerns and use your feedback to improve. Please feel free to contact me directly at (978) 893-1125 or Jpritts@McGovernAuto.com at your convenience. Thank you again for bringing this to my attention, and I hope we have the opportunity to restore your confidence in our dealership. Jimmie Pritts General Manager McGovern Chrysler Jeep Dodge Ram of Acton

September 26, 2026

Amazing and great to work with helpful and honest been going to this dealership for 13 years More

by Moe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Sep 28, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Moe, thank you for the great review of McGovern Chrysler Jeep Dodge Ram Acton!

September 01, 2026

Very positive kudos to Ian Wright for a great job well done and a 100% professional and personable customer experience More

by Neil T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Wright
Sep 02, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Neil, your feedback means a lot to us! Thank you for choosing McGovern Chrysler Jeep Dodge Ram Acton and for acknowledging Ian's excellent work.

September 01, 2026

All personnel were competent, diligent and dependable, both in Sales and Service, and in particular Ben Harr in Sales. More

by jack.taylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Harr
Sep 02, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

We're happy to hear you've had positive experiences with our Sales and Service teams, especially Ben! Thank you for choosing McGovern Chrysler Jeep Dodge Ram Acton and for sharing your support. See you next time!

August 29, 2026

McGovern jeep of Acton worked with me to make my purchase as smooth as possible. They even delivered my new vehicle to my home when circumstances beyond anyone’s control delayed me driving it home on my day More

by Teamgrok
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Haley
Aug 31, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you for sharing your feedback about the McGovern Chrysler Jeep Dodge Ram Acton team! We're happy to hear you had such a smooth car buying experience, and we hope to see you again down the road. Enjoy your new ride!

August 18, 2026

Julio was absolutely wonderful from the minute I walked through the door at McGovern Chrysler Jeep in Acton. He was welcoming, professional, and genuinely helpful throughout the entire experience. Julio to More

by Tricia McCormack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio
Aug 18, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Tricia, we are grateful for your positive feedback about Julio and our team at McGovern Chrysler Jeep Dodge Ram Acton! It's wonderful to hear you felt so well taken care of. Enjoy your ride!

August 17, 2026

This dealer was able to fix my vehicle when I had trouble getting a commitment from another dealer. It was a very professional experience and I am pleased . More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery, Chris Couture
Aug 17, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Hi Joe, we're glad we could assist you at McGovern Chrysler Jeep Dodge Ram Acton. Thank you for trusting us with your business!

August 09, 2026

Jada was amazing from the very first email she sent me, always responded promptly. Jada is an asset to to McGovern Ford. The whole transaction was so smooth More

by Melissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jada
Aug 10, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Melissa, we're so grateful for your feedback! It's fantastic to hear that Jada provided such prompt and smooth service throughout. We appreciate your business and look forward to serving you again at McGovern Chrysler Jeep Dodge Ram Acton.

August 07, 2026

Paulo was a terrific salesman. He was very patient and very pleasant to work with. My lease deal was good and I have a wobnderful new Gladiator. Thank you. More

by Cjbaresch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paulo
Aug 07, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Congratulations on your new Jeep Gladiator! We’re really glad Paulo provided great service throughout the leasing process. Thank you for choosing McGovern Chrysler Jeep Dodge Ram Acton, we wish you many safe and exciting journeys ahead!

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