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McGovern Chrysler Dodge Jeep RAM of Greenfield

Greenfield, MA

4.8
97 Reviews

399 Federal St

Greenfield, MA

01301

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Showing 97 reviews

October 30, 2023

Great treatment! Kind and courteous. Reasonable prices. Fran was fantastic. Finance was fantastic. I will go back. More

by paulgarny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javad Razavi, Francesca Palazzo
Oct 30, 2023 -

paulgarny responded

Great service! Great staff!

Nov 01, 2023 -

McGovern Chrysler Dodge Jeep RAM of Greenfield responded

Hi Paul! We're delighted to know that Fran and our finance team at McGovern CDJR Greenfield made your experience a fantastic one. We appreciate the kind words and look forward to seeing you again!

October 16, 2023

Fran was outstanding! No pressure sales approach. Really worked to find the vehicle right for us. More

by connorsmindy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Javad Razavi, Francesca Palazzo
Oct 17, 2023 -

McGovern Chrysler Dodge Jeep RAM of Greenfield responded

Hi Connor! Thank you so much for your kind words and for choosing us for your vehicle needs. We're thrilled to hear that Fran provided you with an outstanding experience and a no-pressure sales approach at McGovern CDJR Greenfield! We'll see you next time!

October 11, 2023

Great experience with Fran and the entire team from start to finish! We were able to purchase two work vans quickly and easily. We definitely recommend them! More

by aselesky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francesca Palazzo
Oct 12, 2023 -

McGovern Chrysler Dodge Jeep RAM of Greenfield responded

Aselesky, it's fantastic to know that Fran and our team at McGovern CDJR Greenfield were able to assist you in purchasing your work vans. We appreciate the recommendation!

October 10, 2023

The entire purchasing process was stress free and enjoyable. I would definitely recommend a visit for your next vehicle purchase. More

by hotalms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francesca Palazzo
Oct 11, 2023 -

McGovern Chrysler Dodge Jeep RAM of Greenfield responded

We're delighted to know that your car-buying experience at McGovern CDJR Greenfield was stress-free and enjoyable! Thanks for recommending us, we look forward to serving you again in the future.

October 08, 2023

Fran gave me the best experience possible. She was so understanding and I felt zero pressure. I was able to take my time and make the right choice bc of Fran. Would 10/10 recommend More

by Kduprey07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francesca Palazzo
Oct 10, 2023 -

McGovern Chrysler Dodge Jeep RAM of Greenfield responded

We're delighted to know that Fran provided you with a pressure-free and understanding experience at McGovern CDJR Greenfield. Your recommendation means the world to us!

October 06, 2023

Around good experience. Francesca was very helpful and knowledgeable. Would recommend McGovern to my friends More

by jc.stevens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francesca Palazzo
Oct 06, 2023 -

jc.stevens responded

Thanks

Oct 06, 2023 -

jc.stevens responded

Thank you

Oct 06, 2023 -

McGovern Chrysler Dodge Jeep RAM of Greenfield responded

Hey Steven, thank you for the positive review! We're pleased that Francesca provided you with a great experience during your visit. We appreciate your recommendation and hope to see you again! Enjoy your new ride!

October 05, 2023

Bought this truck in April. Brought it in for an oil change and two issues that the truck had when purchased. Purchased a warranty for the truck when I got it. Got the run aro More

by Gammellkeith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Greenough, Brittany Dunn
Oct 05, 2023 -

McGovern Chrysler Dodge Jeep RAM of Greenfield responded

Keith, We have confirmed your service visit as back on 8/2/2023 , over 60 days ago. We would have expected to have a conversation if the visit was not up to the level we consistently provide prior to now. Our New Service Manager Steve Plankey will be reaching out to you to resolve any ongoing issues . We pride ourselves on a high level of Customer Satisfaction. Best, Scott Webber General Manager

Oct 05, 2023 -

Gammellkeith responded

I asked them about the oil change right after I picked the truck up and was assured that they did it. Things were shrugged off by the manager as if to say if i didn't like it to go elsewhere

September 23, 2023

I bought two new cars and did not step a foot inside the Dealership. When you read about them on line,they are who they say they are.....all through the ranks right up to the GM himself! Thank you all! More

by sjlockawich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The GM....Scott, Javad Razavi, Francesca Palazzo, Austin Lafleur
Sep 26, 2023 -

McGovern Chrysler Dodge Jeep RAM of Greenfield responded

We're so glad to know that your online car buying experience with us at McGovern CDJR Greenfield was a positive one! It's great to see our commitment reflected in your review. Thanks for choosing us and enjoy those new cars!

September 20, 2023

He was very helpful, kind, knowledgeable and did everything that I asked of him. Showed me everything that was fixed and made sure the car was clean when returned. More

by b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran was such a great help as well 😀, Johanna Pieciak, Robert Richardson, Javad Razavi, Austin Lafleur
Sep 21, 2023 -

McGovern Chrysler Dodge Jeep RAM of Greenfield responded

We're glad to know our team was able to provide you with a positive experience at McGovern CDJR Greenfield. Ensuring your vehicle is in top shape and clean upon return is part of our commitment! Thanks for sharing this review.

September 06, 2023

Fran was very helpful with the purchase and making it as smooth as possible. I would suggest however that the dealership should adapt to the capabilities of electronic purchases. These capabilities may elim More

by Robert.Ferris
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Francesca Palazzo
Sep 06, 2023 -

McGovern Chrysler Dodge Jeep RAM of Greenfield responded

Robert, thanks for your feedback! We're glad to know Fran was helpful during your purchase at McGovern CDJR Greenfield. Your suggestion about electronic purchases is noted and appreciated - we're always looking for ways to improve our customer experience.