
McGovern Chrysler Jeep Dodge Ram
Newton, MA
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748 Reviews of McGovern Chrysler Jeep Dodge Ram
Good service dept. but they should take CASH!!, no all customers use credit cards , I was very surprise when I went to pay for my service and they told me they don’t ta but they should take CASH!!, no all customers use credit cards , I was very surprise when I went to pay for my service and they told me they don’t take cash, many people specially of age chose to use cash for minor expenses, not everyone has credit cards or chooses to pay credit cards where they gotta pay high interest rates. More
The were respectful and professional throughout the whole experience and provided a ride to the dealership to pick my car up, which was so helpful. experience and provided a ride to the dealership to pick my car up, which was so helpful. More
Brought in my 2016 Jeep Cherokee for routine service including oil change and a tire rotation. I always have them do the complimentary multi-check with my car being over 9 years old. I often have someth including oil change and a tire rotation. I always have them do the complimentary multi-check with my car being over 9 years old. I often have something that needs work, which is never fun, but Kenneth takes the time to walk me through each service necessary, why it's necessary and is transparent about the cost. He's professional and courteous and has always been helpful. This isn't my first time working with him, and he'll be the reason I keep coming back. More
I worked with Erik , who consistently went above and beyond the call of duty and took real ownership to make sure everything went right. There was a hiccup initially with the dealership’s internet sales beyond the call of duty and took real ownership to make sure everything went right. There was a hiccup initially with the dealership’s internet sales dept, had confirmed an appointment with me, however the car was not there or available. There seems to not have been good communication between the internet sales team and the onsite team. When I walked through the door and met Erik, he took ownership and made it right. Excellent communication and service all the way through the process. I will certainly consider buying a car again from him. More