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McGovern Chrysler Jeep Dodge Ram of Acton

Acton, MA

4.8
671 Reviews

196 Great Rd

Acton, MA

01720

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671 Reviews of McGovern Chrysler Jeep Dodge Ram of Acton

July 09, 2026

Had to wait over 3 hours for simple oil change, tire rotation, inspection sticker. Otherwise, the service department was very courteous and apologetic to my situation and did make an effort to expedite More

by diangelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery (service department)
Jul 14, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Hi Diangelo, thank you for taking the time to share your feedback. We sincerely apologize for the extended wait during what should have been a routine service visit. We understand that your time is valuable, and a three-hour wait is not the experience we strive to provide. We're glad to hear that our service team treated you courteously, kept you informed, and made every effort to expedite your visit once the delay became apparent. While we're appreciative of your recognition of their efforts, we know that doesn't make up for the inconvenience you experienced. Your feedback is important and helps us identify opportunities to improve our scheduling and service processes. We hope you'll give us another opportunity to provide you with the fast, efficient experience you deserve. Thank you again for your honest review and for choosing McGovern Chrysler Jeep Dodge Ram of Acton.

July 08, 2026

The sales staff were very pleasant and not pushy. They gave us a lot of their time as we tried to figure out our best option! More

by Blinn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jada Ryan & Hana
Jul 08, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Blinn, we are delighted to hear about your experience with our team. Thank you for choosing McGovern Chrysler Jeep Dodge Ram Acton.

July 04, 2026

Very professional staff, clean & comfortable waiting area. Service managers are pleasant, thorough and honest with time and assessment needs. More

by Blinn
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey in Service, Jada in Sales, Hanna in Sales
Jul 06, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Blinn, thank you for sharing your excellent feedback about our Service Team and waiting area. We are happy to have your business here at McGovern Chrysler Jeep Dodge Ram Acton!

July 03, 2026

Excellent service department. Very friendly, keep people up to date with progress. Bought my Jeep Grand Cherokee L last year from them Highly recommend this dealership. More

by jmcmath1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Meneses
Jul 06, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you for your kind words! We're glad to hear that you had a great experience with our service department and sales team. We look forward to working with you again in the future! - The McGovern Chrysler Jeep Dodge Ram Acton Team

June 27, 2026

Excellent Service Team, knowledgeable, courteous, and professional. The vehicles I have purchased at this Dealership have always received excellent service. Mr. Bart Catalano (my primary contact - 5 ST More

by Marshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Catalano, Chris Couture
Jun 29, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Marshall, thank you for your kind words! We're grateful for your continued trust in our service team at McGovern Chrysler Jeep Dodge Ram Acton. We appreciate your recommendations and your business!

June 07, 2026

Kevin, and his team were very friendly, helpful, and worked quickly to get us the car that we wanted. Kevin was easy to work with and very personable. Thanks so much! More

by kbrownie1676
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 08, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you for sharing your feedback about Kevin and the team! We appreciate your business with us at McGovern Chrysler Jeep Dodge Ram Acton, and we hope to work with you in the future.

May 29, 2026

Friendly, honest, moved along reasonably quickly. Nice inventory selections I am a repeat customer and would shop there again More

by lbduffy08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Haar
May 29, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you for being a loyal customer! We're happy to hear that our friendly, honest, and efficient team made your visit a positive one. We appreciate your continued business and look forward to seeing you again at McGovern Chrysler Jeep Dodge Ram Acton. Safe travels!

May 29, 2026

Paulo in sales worked with me to ensure I found the perfect car for my needs. He was easy to work with, responsive, respectful, and the entire team was fantastic! More

by dharburger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
May 29, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you for choosing McGovern Chrysler Jeep Dodge Ram Acton! We’re so glad Paulo and the team made your car-buying experience seamless and enjoyable.

May 24, 2026

Great service. I do have one specific comment. There was a slow leak in the driver side rear tire. I as told they removed a nail. However the slow leak still ap More

by rkitain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart
May 26, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

We appreciate your feedback and apologize for the inconvenience with your tire. Please don’t hesitate to reach out so we can resolve this issue promptly. Thank you for choosing McGovern Chrysler Jeep Dodge Ram Acton!

May 22, 2026

Processional informing courteous friendly service team to ensure quality and safety of your vehicle. Highly recommended. More

by jaymorrison1776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart, Chris Couture, Mike Rand, Brian Fisher, Alex Mueller, Mike Meneses
May 22, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Your high praise means the world to us! Thank you for trusting McGovern Chrysler Jeep Dodge Ram Acton with your business. See you next time!

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