McGovern Chrysler Jeep Dodge Ram of Acton

I had an outstanding experience with McGovern Jeep in Acton, MA, and I can’t recommend them enough. After another dealership kept my 2023 Jeep Grand Cherokee Hybrid for an entire week without making any Acton, MA, and I can’t recommend them enough. After another dealership kept my 2023 Jeep Grand Cherokee Hybrid for an entire week without making any progress, I was beyond frustrated. Thankfully, the team at McGovern completely turned things around. Mutaz, the manager, immediately stepped in and took ownership of the situation. He made sure we were taken care of from the start and connected us with Chris and Mike in the service department. They were absolutely fantastic—professional, knowledgeable, and genuinely committed to helping us. What really stood out was their communication. Chris and Mike kept us updated every step of the way, which made a huge difference after our previous experience. They not only diagnosed and fixed the issue efficiently but also made the whole process smooth and stress-free. It’s rare to find a dealership that truly goes above and beyond, but McGovern Jeep did exactly that. Huge thanks to Mutaz, Chris, and Mike for their exceptional service! More

I’ve been using McGovern Jeep and its predecessor for 28 years and I’ve bought almost 10 cars in that time. The same things continue to be true … sales, service and convenience. Sales team has always been h years and I’ve bought almost 10 cars in that time. The same things continue to be true … sales, service and convenience. Sales team has always been helpful assisting with selection and making the sales process efficient and con ending. My most recent experience with Ben H was excellent and I feel like a made a new Friend. Service has always been a highlight and they go out of their way to address my needs and get me on the schedule whether it’s a set of new tires , oil change and lube job, recalls and other mechanical problems. Can’t wait to see your new showroom and service center. More

Good service & didn’t have to wait to long to complete the software upgrade of my vehicle. the software upgrade of my vehicle. More

Service was hood. essy to. Get appointment.servicr afbospr was very helpful on resolving a problem essy to. Get appointment.servicr afbospr was very helpful on resolving a problem More

Very happy with the service, Jeff texted me his contact information after dropping off my car information after dropping off my car More

Free oil changes from Headquarters due to poor customer service led to dealer debating whether the 4 free oil changes could be honored. Even though I showed an email from Customer Care service led to dealer debating whether the 4 free oil changes could be honored. Even though I showed an email from Customer Care More

Our experience was great. Our salesman, Julio, was extremely friendly and not aggressive. He spent a lot of time explaining and demonstrating how to use the car’s features. Our salesman, Julio, was extremely friendly and not aggressive. He spent a lot of time explaining and demonstrating how to use the car’s features. More

Initially, I was disappointed in the service, as I dropped my car at 10am, and called at4:30 after not hearing anything. I was told it would be ready at 5:30, only to arrive and find nothing had been dropped my car at 10am, and called at4:30 after not hearing anything. I was told it would be ready at 5:30, only to arrive and find nothing had been done. However they addressed the issue through prorating the next day, and making the wait worth my while by discounting the service significantly without me having to make a big deal out of it in recognition of the mishap and certainly made me feel much better. More

No call backs on car progress. I had to call. They have had my car since December of 2025. Stilantis case #9622116. They said you were to call them and you didn’t. I’m stuck with I had to call. They have had my car since December of 2025. Stilantis case #9622116. They said you were to call them and you didn’t. I’m stuck with paying $3152.32 I expect a call from the Manager More

EXCELLENT SERVICE very courteous members fast turnaround economically looking out for the customer will use again. economically looking out for the customer will use again. More