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McGovern Chrysler Jeep Dodge Ram of Acton

Acton, MA

4.8
657 Reviews

196 Great Rd

Acton, MA

01720

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657 Reviews of McGovern Chrysler Jeep Dodge Ram of Acton

April 06, 2026

Initially, I was disappointed in the service, as I dropped my car at 10am, and called at4:30 after not hearing anything. I was told it would be ready at 5:30, only to arrive and find nothing had been More

by Sjbriggs100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BART and one other younger individual that sits to his right. May have been Mike.
Apr 07, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

We apologize for any inconvenience, but we're happy to hear our team resolved the issue to your satisfaction. Thank you for choosing McGovern Chrysler Jeep Dodge Ram Acton!

April 04, 2026

No call backs on car progress. I had to call. They have had my car since December of 2025. Stilantis case #9622116. They said you were to call them and you didn’t. I’m stuck with More

by Gandm1cartier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Couture, BART Catalano
Apr 06, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you for bringing this to our attention. We sincerely apologize for the lack of communication and the frustration this situation has caused, especially given how long your vehicle has been with us. This is not the level of service we aim to provide. We understand your concerns regarding the Stellantis case and the unexpected cost, and we’re very sorry that you’ve had to follow up without receiving the updates you deserve. Please reach out to me directly at your earliest convenience so I can personally look into your case and ensure this is addressed promptly. Thank you for your patience, and again, we apologize for this experience. Jimmie Pritts - General Manager - (978) 893-1125 - Jpritts@mcgovernauto.com

Apr 13, 2026 -

Gandm1cartier responded

Too little to late. Parts and communication. No more Stellantis.

April 03, 2026

EXCELLENT SERVICE very courteous members fast turnaround economically looking out for the customer will use again. More

by curran_s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Catalano, Chris Couture
Apr 06, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you for sharing your feedback about the team! See you next time at McGovern Chrysler Jeep Dodge Ram Acton!

March 28, 2026

Bought a new Grand Wagoneer through them. Really great sales professionals. Would definitely recommend them. More

by LS22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benlehsen
Mar 30, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Congrats on your new Grand Wagoneer! We're happy our team made the experience smooth and enjoyable. Thanks for choosing McGovern Chrysler Jeep Dodge Ram Acton and recommending us!

March 28, 2026

Great options to choose from and helpful service from all within the company! Thank you! More

by Mecoye6
Recommend Dealer
Yes
Employees Worked With
Haley
Mar 30, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Mecoye, thanks so much for the 5-star review of McGovern Chrysler Jeep Dodge Ram Acton!

March 24, 2026

My experience was excellent very professional very nice and the weight wasn’t long for the oil change Unfortunately, I can’t give you a rating. I have a Mercedes-Benz. I do not see it on the listing More

by toniagaines3168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Couture, Mike Rand, Brian Fisher, Alex Mueller, Mike Meneses
Mar 24, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you for your feedback! We’re pleased to hear you had a positive experience with our team at McGovern Chrysler Jeep Dodge Ram Acton. We’ll look into this rating issue—thank you for bringing it to our attention!

March 12, 2026

Very professional. The buying process was painless and timely. No pressure. I will recommend this dealership in the future More

by worourke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben
Mar 12, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you for your thoughtful review! We’re thrilled to hear you had a no-pressure, seamless experience with our team. We can’t wait to see you again at McGovern Chrysler Jeep Dodge Ram Acton - enjoy your new ride!

March 09, 2026

Jada’s customer service was exceptional. She was responsive, articulate and knowledgeable closing the deal. More

by jpaulg07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jada
Mar 09, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you for sharing your feedback about Jada! We will pass along your kind words. - The McGovern Chrysler Jeep Dodge Ram Acton Team

March 03, 2026

We always receive great service from McGovern Jeep and the Service team Bart communicates with us proactively giving us updates as needed More

by michwzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart
Mar 04, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you for your continued trust in McGovern Chrysler Jeep Dodge Ram Acton! We’ll be sure to pass the kind words along to Bart and the team. See you next time! Safe travels!

February 22, 2026

The experience with Jada was very positive. She was genuinely interested in getting me in a car that made sense for me. We worked with her with my wife’s lease as well with similar positive exp More

by jlapointe00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jada
Feb 23, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you for choosing McGovern Chrysler Jeep Dodge Ram Acton and for sharing your experience with Jada! We hope to see you next time!

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