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McGovern Chrysler Jeep Dodge Ram of Acton

Acton, MA

4.9
572 Reviews

196 Great Rd

Acton, MA

01720

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572 Reviews of McGovern Chrysler Jeep Dodge Ram of Acton

October 05, 2012

I have had my car since 2006. It is not one of the brands they sell and yet they have never been anything but wonderful with my car. The most recent incident I had was that there was a large amount of debris More

by cmichaelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Brian Loiseau, Chris Couture, Brian Fisher
Oct 06, 2012 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you Cheryl. Li'l red has been a stalwart for you and for us and I hope we keep it going for another 100K. I know ZERO other young parents who can handle a 2 door and a stick shift, you are AWESOME. These are the free years, no payment, and lots of life left in that old beauty! CWH

October 05, 2012

A class act from beginning to end - I have bought several vehicles from Coleman and his team at Acton, and the no-pressure sales, ethical behavior and stellar service make this a stanout among dealerships. More

by mdtoomey6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Brian Loiseau, Wade Tyler
Oct 06, 2012 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thanks Mark. It's sure been a long long ride from your 80's era Merkurs to the present. I value your business and our friendship and I really want to see an SRT8 in your driveway at some point! CWH

October 05, 2012

I have been a Jeep (Grand Cherokee) owner for twelve years. I currently have a 2007 Laredo, 2008 JGC Overland, and 2012 JGC SRT8. I love the brand - it is a great vehicle. I have had experience with t More

by 2012SRT8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Brian Loiseau, Dennis Arsenault, Chris Couture
Oct 06, 2012 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you, C. Your faith in us by giving us a shot at your SRT8 order was really a wonderful thing. I hope you are having fun with that beast, what a monster. Please let me know when you need service and we can swap cars on a Thursday night at SC. Thank you again. CWH

October 05, 2012

I have been buying cars from Coleman Hoyt for 30 years. Though I am still driving a Mercury Mountaineer from his former dealership, there is no question that my next car purchase will be a Chrysler. As an More

by Alison Farrar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Dennis Arsenault, Bill Cunningham
Oct 06, 2012 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

We better find you something suitable for that long dirt road of yours! I think the new redesigned Jeep Liberty replacement is the perfect thing, coming next summer. Thank you for your long long history and support of our business here! CWH

October 05, 2012

Unbelievably friendly. Honest and caring. Will not upsell you on maintenence. Will go nowhere else. The maintence dept will walk you around the car and show you everything they've found and explain t More

by Flyingweasel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coleman, Brian, Coleman Hoyt
Oct 06, 2012 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thanks, Ben. really appreciate the nice feedback! I think we need to send a Dart out to you in Ohio, don't we? CWH / RL

October 05, 2012

i can say without hesitation that this is the best service experience i have ever had and i have had plenty over my life (over 30 cars). Coleman and his crew are honorable, thorough, competent, conven More

by dgainsboro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Chris Couture, Brian Fisher
Oct 06, 2012 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you very much, Dan. If you ever get bored later on, please come over here and sell cars. You would be a star. CWH

October 05, 2012

The employees at Acton are some of the best I have dealt with. They have my interest in mind and gave me a full rundown of my vehicle when I brought it in for service. They were timely and thorough, even More

by DaveHonduran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt
Oct 06, 2012 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you very much for your nice comments. If anyone every "pushes" you about anything here, you let me know! CWH

October 05, 2012

The professionals at Acton have completely transformed the auto buying and service experience. When buying a vehicle, they provide you with honest and complete information regarding pricing and options. More

by kjob1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt
Oct 06, 2012 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you for your very nice comments. Very much appreciated! The outpouring of positive reviews has been very gratifying for everyone working here. Means a lot. CWH

October 05, 2012

We have received prompt and courteous service from Acton CJDR Our cars (one purchased there, one we have owned for awhile) are both serviced by them. They don't push unnecessary repairs, only what is neede More

by solarmal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt
Oct 06, 2012 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you, and yes, you are absolutely right. We will not ever try to "persuade" you to do service that is not needed. It's a hallmark of how we think and what we believe. When it happens occasionally it's just a communication mistake, and we make lot of mistakes just like everyone else, but we'll admit to them and immediately do what's right! CWH

October 05, 2012

Coleman's organization is why I followed him to Chrysler. Client-focused and knowledgable. The value is knowing my family members needs at each stage of their adulthood. More

by Brockwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coleman Hoyt, Brian Loiseau, Dennis Arsenault, Chris Couture, Mike Rand, Brian Fisher
Oct 06, 2012 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

As one of my oldest customers, from all the way back into the 1970's and through the decades, all I can say is that you have meant a huge amount to me on so many levels. Thank you. I think we really need to figure out your next car move soon. Ancient Sables go for a really long time. But there is an end at some point. :) CWH

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