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McGovern Ford of Framingham

Framingham, MA

Overview
Reviews
4.8
511 Reviews
Call Dealership (508) 879-1320
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1200 Worcester Rd

Framingham, MA

01702

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Showing 511 reviews

December 08, 2023

They are very good and take good care of me. Celeste is a “rock star” and called me as soon as my truck was ready More

by leedaum01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste
Report | Print
Dec 11, 2023 -

McGovern Ford of Framingham responded

We're delighted to know that you had a great experience with us at McGovern Ford of Framingham! Celeste and our team always strive to provide top-notch service. Thanks for the review, we appreciate it!

Helpful
December 07, 2023

My experience with the dealership and employees has exemplary, I'll definitely be returning as well as recommending the dealership. More

by Kharrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivien Yehling Martins
Report | Print
Dec 07, 2023 -

McGovern Ford of Framingham responded

Hi Kharrington! We're delighted to know that you had an exemplary experience at McGovern Ford of Framingham! Thanks for your recommendations and we look forward to seeing you again.

Helpful
November 29, 2023

Service writer was great kept me informed of everything being done. Truck was repaired in just a few hours More

by Thombrbr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Healy, Jennifer Martel
Report | Print
Nov 29, 2023 -

McGovern Ford of Framingham responded

Hey Thombrbr, thank you for the 5-star rating! We're glad to know our service writer kept you well-informed and that your truck was repaired quickly at McGovern Ford of Framingham. We'll see you next time! Drive safely!

Helpful
November 29, 2023

Amazing service! I really enjoyed my experience here. Rodrigo was very helpful and informative while I was searching for a vehicle and the process was quick and effic More

by sabrina_marie_1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Peralta
Report | Print
Nov 29, 2023 -

McGovern Ford of Framingham responded

Hey Sabrina, thank you for the 5-star rating! We're glad to know you had a positive experience with Rodrigo at McGovern Ford of Framingham. We appreciate your recommendation and hope to see you again! Enjoy your new ride!

Helpful
November 27, 2023

Always a positive experience when dealing with this dealership. Great customer service and quality workmanship More

by brutusdane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Landry
Report | Print
Nov 28, 2023 -

McGovern Ford of Framingham responded

We appreciate your positive feedback! It's great to know that you've had consistently great experiences with our team at McGovern Ford of Framingham. Thanks for the support!

Helpful
November 18, 2023

The team of Joe, Sambo, Lee, and Jason were very professional and great to deal with. More

by m1027g99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe was also great introducing me to Sambo, Lee, and Jason , Sambo Sorm, Jason Riviere, Lee Daum
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Nov 18, 2023 -

m1027g99 responded

Yee

Nov 18, 2023 -

m1027g99 responded

Yes

Nov 20, 2023 -

McGovern Ford of Framingham responded

We're happy to hear you enjoyed working with our team here at McGovern Ford of Framingham! Thanks so much for your business and please don't hesitate to reach out if there's anything else we can do for you!

Helpful
November 12, 2023

One of the most professional and friendly dealerships I have ever experienced! I would definitely come back to purchase another vehicle! More

by tomwood89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Uhl, Jason Riviere
Report | Print
Nov 12, 2023 -

tomwood89 responded

Best buying experience I’ve had in years!

Nov 14, 2023 -

McGovern Ford of Framingham responded

Hi Tom! We're delighted to know that you had such a positive experience at McGovern Ford of Framingham! We look forward to seeing you again when it's time for your next vehicle. Safe travels until then!

Helpful
November 07, 2023

Fast and easy to work with on purchasing a new vehicle. Good customer service and would recommend to a friend More

by thisismydealerratername
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Burns
Report | Print
Nov 07, 2023 -

McGovern Ford of Framingham responded

We're glad to know that you found our process at McGovern Ford of Framingham fast and easy! Thank you for recommending us, we appreciate your support.

Helpful
October 30, 2023

Every person we came in contact with was professional, diligent and respectful. A very honest experience. We will buy cars and trucks from MCGovern only. That’s how great they are. More

by Joe A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Telford , Sambo Sorm, Jason Riviere, Rich Breen
Report | Print
Nov 01, 2023 -

McGovern Ford of Framingham responded

Hi Joe! We're delighted to know that our team at McGovern Ford of Framingham provided you with a professional and respectful experience. We look forward to assisting you with your future car purchases!

Helpful
October 15, 2023

Their price for four tires was over $1000. We are disgusted. We will never trust their pricing again. More

by adodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather
Report | Print
Oct 15, 2023 -

adodd responded

McGovern Ford's price for four tires was way too high.

Oct 17, 2023 -

McGovern Ford of Framingham responded

Hi adodd, thank you for leaving a review. Here at McGovern Ford of Framingham, we value our customers and strive for a top-level customer experience. It seems like we missed the bar here and would love the opportunity to make it right. At your earliest convenience would you please reach out to our General Manager, Doug Barcelos at 508-532-3225, or via email:dbarcelos@mcgovernauto.com. Thank you.

Oct 17, 2023 -

adodd responded

I think in the future McGovern Ford should be up front with customers about the price of the total package for new tires before even bargaining. When we went back a second day, we were promised the rebate and an additional $30. I do appreciate your current response. We also weren't happy to an employee say "we can't compete with Tire companies such as Sullivan Tires." Also, they had a sign for rebates for Goodyear tires, which we had to argue about to receive the rebate. My husband and I are trustees at the Framingham Public Library in Framingham. We would be happy to put this behind us if McGovern Ford would agree to donate $250 to the Bob Dodd Concert series at the Framingham Public Library. In the past Framingham Ford has been a sponsor of our monthly classical concerts, which brings outstanding Sunday concerts to Framingham and the metrowest area. We would publicize your donation in the local press.

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