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McGovern Ford of Framingham

Framingham, MA

Overview
Reviews
4.8
515 Reviews
Call Dealership (508) 532-3200
View Awards

1200 Worcester Rd

Framingham, MA

01702

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Showing 515 reviews

November 12, 2023

One of the most professional and friendly dealerships I have ever experienced! I would definitely come back to purchase another vehicle! More

by tomwood89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Uhl, Jason Riviere
Report | Print
Nov 12, 2023 -

tomwood89 responded

Best buying experience I’ve had in years!

Nov 14, 2023 -

McGovern Ford of Framingham responded

Hi Tom! We're delighted to know that you had such a positive experience at McGovern Ford of Framingham! We look forward to seeing you again when it's time for your next vehicle. Safe travels until then!

Helpful
November 07, 2023

Fast and easy to work with on purchasing a new vehicle. Good customer service and would recommend to a friend More

by thisismydealerratername
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Burns
Report | Print
Nov 07, 2023 -

McGovern Ford of Framingham responded

We're glad to know that you found our process at McGovern Ford of Framingham fast and easy! Thank you for recommending us, we appreciate your support.

Helpful
October 30, 2023

Every person we came in contact with was professional, diligent and respectful. A very honest experience. We will buy cars and trucks from MCGovern only. That’s how great they are. More

by Joe A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Telford , Sambo Sorm, Jason Riviere, Rich Breen
Report | Print
Nov 01, 2023 -

McGovern Ford of Framingham responded

Hi Joe! We're delighted to know that our team at McGovern Ford of Framingham provided you with a professional and respectful experience. We look forward to assisting you with your future car purchases!

Helpful
October 15, 2023

Their price for four tires was over $1000. We are disgusted. We will never trust their pricing again. More

by adodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather
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Oct 15, 2023 -

adodd responded

McGovern Ford's price for four tires was way too high.

Oct 17, 2023 -

McGovern Ford of Framingham responded

Hi adodd, thank you for leaving a review. Here at McGovern Ford of Framingham, we value our customers and strive for a top-level customer experience. It seems like we missed the bar here and would love the opportunity to make it right. At your earliest convenience would you please reach out to our General Manager, Doug Barcelos at 508-532-3225, or via email:dbarcelos@mcgovernauto.com. Thank you.

Oct 17, 2023 -

adodd responded

I think in the future McGovern Ford should be up front with customers about the price of the total package for new tires before even bargaining. When we went back a second day, we were promised the rebate and an additional $30. I do appreciate your current response. We also weren't happy to an employee say "we can't compete with Tire companies such as Sullivan Tires." Also, they had a sign for rebates for Goodyear tires, which we had to argue about to receive the rebate. My husband and I are trustees at the Framingham Public Library in Framingham. We would be happy to put this behind us if McGovern Ford would agree to donate $250 to the Bob Dodd Concert series at the Framingham Public Library. In the past Framingham Ford has been a sponsor of our monthly classical concerts, which brings outstanding Sunday concerts to Framingham and the metrowest area. We would publicize your donation in the local press.

Helpful
October 14, 2023

It’s a wonderful place to come to have your car fixed. They treat you very well I wouldn’t wanna go anywhere else. It’s perfect here the service riders are so friendly. It’s so nice to you. I take very go More

by jjmitchell700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris you, Rocket Anderson
Report | Print
Oct 16, 2023 -

McGovern Ford of Framingham responded

We're so glad to know you had a great experience with our service team, especially Vivian! We appreciate your kind words and look forward to seeing you again at McGovern Ford of Framingham. Safe travels until then!

Helpful
October 14, 2023

Very knowledgeable, responsive and reliable. I would recommend them.Frank was really wonderful to work with. More

by david
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Steele, Chris Uhl, Frank Burns, Rich Breen, Mike Carroll
Report | Print
Oct 16, 2023 -

McGovern Ford of Framingham responded

David, we're glad to know you had a positive experience with Frank at McGovern Ford of Framingham. We appreciate your recommendation!

Helpful
October 12, 2023

Very good, the girl who provided me with excellent service was super polite 👏👏👏 thank you very much More

by Paulo santos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Daum, Frank Burns, Rocket Anderson, Rich Breen, Vinny Colin, Justine Trautwein, John Vaughan, Steve Baisley, Mike Carroll
Report | Print
Oct 12, 2023 -

McGovern Ford of Framingham responded

Paulo, we're delighted to know you had such a positive experience at McGovern Ford of Framingham. Thanks for your kind words!

Helpful
October 05, 2023

The staff is helpful and answer all questions. Car is ready when promised and checkout is easy because someone brings it to the front. Thanks McGovern Ford! More

by curran21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy, Jim Foley, whoever worked on my car, and the young man who drove car to me
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Oct 05, 2023 -

McGovern Ford of Framingham responded

Hey Curran, we're glad to know you found our team helpful and the process easy at McGovern Ford of Framingham. We strive for efficient service! Thanks for your positive feedback, we appreciate it! Safe travels!

Helpful
October 04, 2023

Daniel my sales rep was amazing to deal with. Sambo …no words ! Thanks for making “moms” dream car come through More

by deb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel - Awesume sales rep , Sambo Sorm
Report | Print
Oct 05, 2023 -

McGovern Ford of Framingham responded

Thank you for the 5-star rating! We're glad to know that Daniel and Sambo were able to help make your dream car a reality at McGovern Ford of Framingham! We'll see you next time! Enjoy your new ride!

Helpful
September 30, 2023

If your looking for a car, but you don’t know what you want go here! Joel our sales person was super patient, honest, accommodating (was willing to drive 30 miles one way to let us look at the car if we c More

by ajc242
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Liriano, Jason Riviere
Report | Print
Oct 02, 2023 -

McGovern Ford of Framingham responded

We're glad to know that you had a great experience with Joel at McGovern Ford of Framingham! It's wonderful to see how our team went the extra mile for your satisfaction. We appreciate your feedback and hope you enjoy your new car!

Helpful
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