McGovern Ford of Saugus

On April 12, 2025, I traded in my Explorer XLT and purchased a Ford Explorer ST from McGovern, Saugus. I previously left a review for my sales consultant, Kyle, but I cannot neglect reviewing Alex Av purchased a Ford Explorer ST from McGovern, Saugus. I previously left a review for my sales consultant, Kyle, but I cannot neglect reviewing Alex Avanesau, General Manager. While discussing my contract with Kyle, I was totally surprised that Alex came over to me to introduce himself. I've never had a General Manager do that. Alex sat with me for a short time and wanted to let me know that if I needed anything, McGovern was there for me. We had a great conversation, and Alex informed me of his background and experience, and offered whatever help he could be. I couldn't believe that a General Manager would take the time to speak with me. I had a question about the vehicle and Alex followed up with a reminder to Kyle to contact me. He has a great personality, is very caring, and is a total professional. He represents what a General Manager should be, and he is a compliment to McGovern Ford. McGovern is very fortunate to have him. Donna Furtado More

Jeff and his team did a great job for me I was out fas and the price was right thank you Jeff and the price was right thank you Jeff More

On April 12, 2025, I visited McGovern Ford, just to see what they had in stock. I had a Ford Explorer XLT that I would possibility want to trade in. I was referred to Kyle Fowler, whom I had never met. what they had in stock. I had a Ford Explorer XLT that I would possibility want to trade in. I was referred to Kyle Fowler, whom I had never met. After meeting and working with him on April 12, my opinion is that he is the best sales person I, personally, have ever dealt with. His personality and work ethic is fabulous. The Explorer that I wanted had just come in that day! I usually don't have that kind of luck, but the Explorer I wanted in Star White just came in that day, believe it or not. Kyle took the reins and within a short amount of time that day, I traded in my Explorer and purchased the Explorer ST. With all that's involved in trade-ins and purchases, because of Kyle's experience and eagerness, the deal was done in no time. Kyle followed up with me several times and answered all my calls (on the first ring!) He checked to see if I had any questions and concerns. The only concern I had was not meeting him sooner. Kyle is a GEM and he represents the great reputation of McGovern Ford of Saugus. My husband and I will never go anywhere else for our vehicles! Donna Furtado More

Miles was great service rep. No issues dropped the car off he called when completed. Car runs great now. Would highly recommend miles at McGovern in Sagus ford. No issues dropped the car off he called when completed. Car runs great now. Would highly recommend miles at McGovern in Sagus ford. More

Jeffrey at Quicklane is terrific! I've been going there for a long time for regular oil changes and inspections. He is so pleasant and has a great sense of humor. Jeffrey gets you I've been going there for a long time for regular oil changes and inspections. He is so pleasant and has a great sense of humor. Jeffrey gets you in and out in record time. Without trying to sell you something, he suggests what else your vehicle could use, such as windshield wipers, etc. He's right on top of things, and I hope he never leaves! More

Jeff at QuickLane and his crew do an excellent job on maintenance and repairs and only do what is needed. maintenance and repairs and only do what is needed. More

Service was good gave us a loner while work was being performed hopefully this service will fix the problem with Ac unit 2nd time back for this problem so far so good they say it’s a slow leak performed hopefully this service will fix the problem with Ac unit 2nd time back for this problem so far so good they say it’s a slow leak More

The entire process from A-Z was perfect. Kyle and McGovern Ford of Saugus staff were very welcoming and took their time to listen to what I wanted while taking into consideration my budget. Kyle and McGovern Ford of Saugus staff were very welcoming and took their time to listen to what I wanted while taking into consideration my budget. More

The experience was wonderful - thanks to everyone at the dealership - I enjoy the experience thank you dealership - I enjoy the experience thank you More

Fantastic no mess around service. Very thorough and attention to detail oriented. No stone was I turn and they want to provide the best service they can. kudos!! Very thorough and attention to detail oriented. No stone was I turn and they want to provide the best service they can. kudos!! More