McGovern Ford of Saugus

I had a wonderful expriance that the teen so much help me to be able to have my brand new car . thank you all . help me to be able to have my brand new car . thank you all . More

it the best cars dealers to vist im so happy to join or this team as customer this team as customer More

Great customer service! Jeff was very accommodating and friendly! All of my service will be done there. Jeff was very accommodating and friendly! All of my service will be done there. More

Courteous and professional. Offered to Uber me home. Was fully booked two weeks out so I had to wait for service on my diesel truck. Offered to Uber me home. Was fully booked two weeks out so I had to wait for service on my diesel truck. More

Been going to quick lane for years! Never a bad experience. They have a great team over there and Jeff is the best! Never a bad experience. They have a great team over there and Jeff is the best! More

Service is great! People are very helpful and informative. Would highly recommend. Not a long wait time People are very helpful and informative. Would highly recommend. Not a long wait time More

About 3 months ago, I had my truck serviced by Quick lane and I posted a non flattering review due to oil not being cleaned up after service. I gave you guys a second chance Friday, asking you to remind the and I posted a non flattering review due to oil not being cleaned up after service. I gave you guys a second chance Friday, asking you to remind the technician about cleaning the pan under the filter. When I got home I checked the pan. Not only was it not cleaned, there was oil on the front bumper, grill, the transmission cooler, the cross member under the oil pan, as well the oil pan. Not to mention the oil spot in my driveway this morning. $124. and change. And I became responsible for cleaning up after the technician. More

I trust this dealership especially Jeff Perkins to take honest and good care of my car. honest and good care of my car. More

They are the best around. I never go anywhere else. They always provide outstanding quality service without any latency in their performance. Krista and Jeff are very cordial I never go anywhere else. They always provide outstanding quality service without any latency in their performance. Krista and Jeff are very cordial and friendly I highly recommend them to you. More

On April 12, 2025, I traded in my Explorer XLT and purchased a Ford Explorer ST from McGovern, Saugus. I previously left a review for my sales consultant, Kyle, but I cannot neglect reviewing Alex Av purchased a Ford Explorer ST from McGovern, Saugus. I previously left a review for my sales consultant, Kyle, but I cannot neglect reviewing Alex Avanesau, General Manager. While discussing my contract with Kyle, I was totally surprised that Alex came over to me to introduce himself. I've never had a General Manager do that. Alex sat with me for a short time and wanted to let me know that if I needed anything, McGovern was there for me. We had a great conversation, and Alex informed me of his background and experience, and offered whatever help he could be. I couldn't believe that a General Manager would take the time to speak with me. I had a question about the vehicle and Alex followed up with a reminder to Kyle to contact me. He has a great personality, is very caring, and is a total professional. He represents what a General Manager should be, and he is a compliment to McGovern Ford. McGovern is very fortunate to have him. Donna Furtado More