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McGovern Honda
Everett, MA
1,560 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,560 Reviews of McGovern Honda
November 21, 2015
Horrible sales team I've been.a customer of this dealer for over 18 years and I walked to look at the new Honda Civic 2016 and obviously want to buy but I couldn't believ I've been.a customer of this dealer for over 18 years and I walked to look at the new Honda Civic 2016 and obviously want to buy but I couldn't believe that no sales person approached me to offer a dealer and with this said I took my business some place else... More
by Santunes
Employees Worked With
Oscar Caicedo, Ben Crocker, Rich Fonzi Sr., Donald Camilo, Frank Diaz, John Fitzpatrick, Luis Lopez, Wendel Viana, Al Veilleux, Amanda Barry, Alex Avanesau, Chad Green
October 16, 2015
Fantastic car buying experience! I had such an easy and stress-free buying experience. I went into the dealership knowing exactly what I wanted and whole process took less than an hou I had such an easy and stress-free buying experience. I went into the dealership knowing exactly what I wanted and whole process took less than an hour. The pricing was great and the people were wonderful. The showroom is beautiful, sales people are amazing and my new (used) car is exactly what I was looking for. John Fitzpatrick, Ben Crocker and Rich Fonzi were extremely helpful and friendly. I want to thank Gene for such a great car buying experience. I'm so happy with this dealership! More
by smokey
Employees Worked With
Gene Giacchino, Ben Crocker, Rich Fonzi Sr., John Fitzpatrick
October 15, 2015
great salesman that is very helpful when leasing a car I recently purchased/leased my third car from Honda Cars of Boston.Thanks to John Fitzpatrick who helped us lease a 2016 Honda Pilot . His knowledge, I recently purchased/leased my third car from Honda Cars of Boston.Thanks to John Fitzpatrick who helped us lease a 2016 Honda Pilot . His knowledge, customer service and attitude were fantastic. More
by joedots
Employees Worked With
John Fitzpatrick
October 08, 2015
above and beyone Best experience ever at a care dealership Mark Caffrey, Alex Avanesau were outstanding in customer service , new how to ask questions to help you get Best experience ever at a care dealership Mark Caffrey, Alex Avanesau were outstanding in customer service , new how to ask questions to help you get the right car. They did all the work , got all the info for the finance group (who were also amazing ) , my insurance co, new paltes ...I drove up with my care as the trade in ..signed a few papers , picked up the new care ...they even return my old plates to the DMV...it was a great experience. I will tell everyone I talk with go see Mark & Alex Outstanding !!! More
by jcamirand
Employees Worked With
Mark Caffrey, Alex Avanesau
October 06, 2015
Horrible Sales and Service Experiance I have brought 3 different Honda Cars (Civic, CRV and odyssey) in last 10 years from different Honda dealer and never had any issue in the past. When I have brought 3 different Honda Cars (Civic, CRV and odyssey) in last 10 years from different Honda dealer and never had any issue in the past. When I wanted to buy a new Honda Odyssey my dealer did not have the color my wife wanted and I decided to Honda Cars of Boston as they had the color we wanted to buy. Sales Experience: I spoke to the Sales person Issac over the phone and we agreed to a date/time on Friday. I reached at dealer ship 15 minutes prior to the appointment time. It took 5-6 hours afterward at dealership, Issac stayed with me only for 15 - 20 min during this time and kept saying I have lot of other customer today. Finally after 5 hours he came to me that your car is ready but its showing engine warning message. I said it’s a brand new Car how come it has an engine warning. He and his mechanic explained that they will fix this soon and asked me to contact in service. Service Experience: On service Appointment day I took the car in service area @ 9:45 AM Spoke a service person Rick or steve. I told him I will wait in waiting area, I am not sure why but he start telling me in a rude voice it will take whole day. It was 4PM (waited for 6 hours) I went to the desk and wanted to confirm how much more time it will take. He was still rude and said will take FEW MORE HOURS. I came back to waiting lounge, waited 2 more hours and at 6PM he said your car is ready. I took the keys and told him thank you for all the help. I wanted to forget what happened whole day as just one bad day. I opened my car and saw couple of the roof part were not fixed and coming out, want to mention again this was the brand new car. I took the pictures for my records and went back in and told him about my concern he said it will take some time. I waited for one more hour it was 7PM, went to the service area. There were no body there except one person and I asked him I am waiting for the car which is standing there. He said ohh your car is ready, I asked him why nobody came to inform me that my car is ready. He said the person who took your service order left and he has no idea. I took the keys and went back in the car it was not fixed. I asked mechanic which was close to the car, he said this is what it is and he cannot fix more than this. I told him this is a brand new car and you cannot leave it like this, he said you have to come back again. I drove back home and decided not to go back to this dealer ever. More
by Lax
Employees Worked With
Steve Whalen, Chris McAdam
September 19, 2015
"GREAT EXPERIENCE ...GREAT SALESMAN" This is my first Honda I have leased and it won't be my last Thanks to John Fitzpatrick. My husband will be back in July to get his new Honda from Jo This is my first Honda I have leased and it won't be my last Thanks to John Fitzpatrick. My husband will be back in July to get his new Honda from John. LOVE MY CAR. All around great team of employees . More
by kayleerose14
Employees Worked With
AJ Rana, John Fitzpatrick
September 18, 2015
Donald C amilo is awesome, He went above and beyond to help me find the best deal. I must say I am really satisfy with the deal I got amilo is awesome, He went above and beyond to help me find the best deal. I must say I am really satisfy with the deal I got More
by Reginej
Employees Worked With
Donald Camilo
August 25, 2015
Awesome John Fitzpatrick , Aj Rana and Ben Crocker at Honda cars of Boston are all awesome, this is my second lease and I love it. They helped me with everyth John Fitzpatrick , Aj Rana and Ben Crocker at Honda cars of Boston are all awesome, this is my second lease and I love it. They helped me with everything. I wouldn't lease a car anywhere else. Honda Cars of Boston is the place to go. Everyone go buy/lease a car from John Fitzpatrick, you wont be disappointed. More
by sarafitz92
Employees Worked With
AJ Rana, Ben Crocker, John Fitzpatrick
August 24, 2015
My Honda Experience I was looking to lease a car for my daughter who just graduated from college and needed a car to get to work. It was my first time leasing a car and C I was looking to lease a car for my daughter who just graduated from college and needed a car to get to work. It was my first time leasing a car and Chad Green was extremely helpful, courteous and informative. I ended up leasing a 2015 Honda Civic for her and we were extremely happy with the deal we concluded. Chad Green and sales manager, Joe Avilla, were great to work with. A month later I went back to see Chad and Joe and leased a 2015 Honda Accord for myself. Once again I was very happy with the service and attention I received. I look forward to working with Chad and Joe in the future. More
by ptrapani15
Employees Worked With
Joe Avilla, Chad Green
August 18, 2015
Great Salesmanship Buying a car at Honda was the MOST relaxing thing I did all summer. John Fitzpatrick made it easy and uncomplicated. we bought a car there 8 years ag Buying a car at Honda was the MOST relaxing thing I did all summer. John Fitzpatrick made it easy and uncomplicated. we bought a car there 8 years ago. and recommended many friends since. now we are back. thanks Fitzy, and Mr. Fonzi for making this happen More
by zamboni1
Employees Worked With
Rich Fonzi Sr., John Fitzpatrick
