McGovern Honda

Excellent Salesman and Extraordinary Customer Service Oscar Caicedo was a great help in getting me the best financing for my Honda. During the past three years, I had been leasing my Honda and I had tri Oscar Caicedo was a great help in getting me the best financing for my Honda. During the past three years, I had been leasing my Honda and I had tried to find the perfect car loan to be able to purchase this car. Oscar took his time with me and was able to get me the best deal available. Incredibly kind and patient with me! I went there discourage and left hopeful that He would find me the best deal. If you really want a salesman who is genuinely on your side and not just trying to make a sale Oscar is the Agent for you. Thank you, Beatrice Paul More

The very best customer service ever! Alex Avanesau was instrumental in me purchasing my new Honda Accord! He was professional got the job done made me think I would do this again in a he Alex Avanesau was instrumental in me purchasing my new Honda Accord! He was professional got the job done made me think I would do this again in a heartbeat! The dealership is well run clean unlike most dealers the staff is well dressed knowledgelbe & couldn't help us enough in getting to know our new car, getting it insured they don't even have to go to the registry they do everything right there and they keep you informed as to how much longer it will take and what they are working on. The best buying a car experience I have ever had! My husband was even impressed!! Thanks Alex Avanesau!! Mary Hall More

Great salesmanship I called Amanda Barry about a new 2015 Honda Accord Ex and she set up an appointment with salesman John Fitzpatrick who was as professional and polite I called Amanda Barry about a new 2015 Honda Accord Ex and she set up an appointment with salesman John Fitzpatrick who was as professional and polite as anyone could be.Im not a big fan of car dealerships but john made it smooth and easy.amanda was wonderful as well More

Very Surprised this time around Second purchase from this dealership and even though Juan Mendez (Product Specialist) and Oscar Caicedo (Financing) SURPASSED my EVERY EXPECTATIONS wi Second purchase from this dealership and even though Juan Mendez (Product Specialist) and Oscar Caicedo (Financing) SURPASSED my EVERY EXPECTATIONS with Extreme Professionalism, Patience, Grace, and Class, I am sorry to rate with 4 STARS due to Joe Avilla (Used Car Manager). Upon arrival to the dealership, Amanda Barry was my initial contact. She passed me to Juan who could NOT meet my expectations more than he did. He LISTENED! Not too many Sales Pros actually LISTEN! I needed to contact Juan the next day to inquire about the deal. Here is where Joe Avilla dealt with my phone inquiry due to the absence of Juan. I ALMOST CANCELLED MY DEAL! Joe made me feel like a child, being extremely abrupt, rude, and offensive to my inquiries. Toward the end of the conversation, all I can recall is Joe asking me if I wanted him to" return my vehicle to the front line" and when I asked "what does that mean?" his response was "What do YOU mean?"...In order to keep this review as professional as possible I will just say to the Owners of Honda that this person Joe is a complete and utterly disrespectful representation of your establishment! Everyone deserves to be treated with the upmost respect especially over the phone. We all have questions and have the right to call in and inquire. That said, I sincerely appreciate the time spent with Oscar and Juan, especially, and will ONLY tell referrals to request these two individuals. More

Oscar Caicedo Is The Best!! Do you ever wish buying a car would be an exciting and fun experience? I mean you are about to make a huge investment, the process should be at a mini Do you ever wish buying a car would be an exciting and fun experience? I mean you are about to make a huge investment, the process should be at a minimum pleasant. Before coming to this Honda dealership and working Oscar I had two awful experiences where I felt like the dealership and sales rep were trying to trick me into buying add-ons and refusing to come down on the price but rather offering a higher price, even though we my parents had just bought a car there! Anyway, Oscar makes the process stress-free. He is honest and helpful with your decision-making without making you feel pressured. Highly reccommend! You cannot go wrong!! More

John Fitzpatrick I went to Honda of Boston for my first new car since 1990. I have been buying used vehicles for years a decided it's time for a treat. I knew of two I went to Honda of Boston for my first new car since 1990. I have been buying used vehicles for years a decided it's time for a treat. I knew of two models I wanted and went in with my nephew. After looking around and picking a vehicle, met John, who is a neighborhood boy and a friendly guy, without being overboard. We got to talk, told him what my budget was and we worked a deal for a lease vehicle. They moved very quickly and John kept me informed with every update and had the vehicle the same day with no pain what so ever. I like to think, John, at least on his own is changing the image of a car salesman. They are in the Business of selling a product and you can’t sell that product if you’re not taking care of the customer and helping them to get what they want, without breaking the bank. I would recommend John is the person to see and hope when my lease runs out, he is still there and the same man. M. Giannetti More

Excellent experience Superior experience working with John Fitzpatrick when negotiating a lease for my Honda Civic. He does what it takes to close the deal. Go down to Hon Superior experience working with John Fitzpatrick when negotiating a lease for my Honda Civic. He does what it takes to close the deal. Go down to Honda Cars of Boston in Everett MA and see for yourself. More

Couldn't have been more perfect! My mother is an endless questions type of person and John Fitzpatrick dealt with her pretty well. I am impressed. The whole process was a breeze and w My mother is an endless questions type of person and John Fitzpatrick dealt with her pretty well. I am impressed. The whole process was a breeze and was very comforting. I leased a Honda Civic 2015, and with this being my first lease he helped me understand the whole process. Rich was also a very helpful employee and I would recommend this dealership to anyone interested! More

Integrity abounds here! I began shopping via Internet for a CRV about 6 weeks before my planned purchase as I live out of state and was planning to get the car for my son who I began shopping via Internet for a CRV about 6 weeks before my planned purchase as I live out of state and was planning to get the car for my son who is just finishing college in Boston. From my very first Internet question sent late on a weekend night, they were nothing but professional, responsive, respectful, and helpful. They also had the best price of the 6 dealerships I communicated with, and this price was offered on my first request! They answered my many questions and requests for numbers quickly and completely. Over the course of my entire transaction I dealt with no fewer than 10 individuals from Internet sales, floor sales, finance, accessories purchase, to the receptionist in the showroom, and it is very obvious that the kind and professional treatment I received is representative of the culture and attitude of the entire dealership. John Fitzpatrick told me on my first contact with him that they would treat me right, and I have to say he was completely right! More

Best decision to work with John Fitzpatrick So happy and grateful that I chose Honda Cars of Boston for my Honda CR-V lease. I brought in a quote and John matched it immediately - no questions a So happy and grateful that I chose Honda Cars of Boston for my Honda CR-V lease. I brought in a quote and John matched it immediately - no questions asked. He is professional, dependable and fun to work with. Thank you John! Looking forward to doing a lifetime of business with you! More