McGovern Honda

I called and got John on the phone. Told him what I was looking for and made and appointment to come in. He was great from the start. Showed me a used Pilot but I think my heart was really set on a new one looking for and made and appointment to come in. He was great from the start. Showed me a used Pilot but I think my heart was really set on a new one. We looked at a few options and I ended up getting what I wanted. Would definately recommed this dealer to friends as well as John. More

I was traveling on buiness in the MA area and my check engine light came on at around 4:30PM. Being 400 miles from home with a number of miles ahead of me, it was urgent that I get the issue addressed imm engine light came on at around 4:30PM. Being 400 miles from home with a number of miles ahead of me, it was urgent that I get the issue addressed immediately. I called the dealership, hoping that I would be able to get my car in for a repair before the shop closed. Eric Marcello was able to arrange for a rental car that evening and had my car prioritized in the next days schedule so that I could make it back home. I appreciated the efforts of the Service Department at Honda Cars of Boston, Everett and would recommend them. They even washed my car which was an unexpected bonus. If I lived in the same state as this dealership, they would handle all of my service requirements. Honda Pilot - Rochester, NY More

Everyone at this dealership was wonderful - the owner, the sales person, and everyone in between. A very quick, easy and comfortable experience. Great service from friendly and knowledgeable employees. I the sales person, and everyone in between. A very quick, easy and comfortable experience. Great service from friendly and knowledgeable employees. I will recommend Honda Cars of Boston to everyone I know. More

Fitzy helped us so much to get a great deal and get the car we wanted!! He went out of his way to help us. He is such a nice guy and very helpful sales guy. One of the best sales person we have ever delt car we wanted!! He went out of his way to help us. He is such a nice guy and very helpful sales guy. One of the best sales person we have ever delt with. We purchased a car there before and went back again to buy another car because the store is awesome! He followed up everyday with us to make sure we were happy and if we had any questions at all. After we purchased the car and picked it up, he still called to make sure we didnt need anything else. He was just a pleasure to work with and so very helpful! We loved him! More

Hands down, my BEST experience at an auto dealer. I was greeted by JOHN FITZPATRICK about 10 minutes before they were open for business. He walked the lot with me, listened to what I needed in a vehicle, m greeted by JOHN FITZPATRICK about 10 minutes before they were open for business. He walked the lot with me, listened to what I needed in a vehicle, made realistic suggestions, and worked within my budget. I never once felt pressured and was very comfortable dealing with Fitzy. Above all else, the CR-V that he recommended was the right vehicle for us. They also gave me a VERY FAIR trade value, something I've NEVER gotten at any other dealership. I gave 5's across the board only because 10 wasn't an option. More

I could not have asked for a better car buying experience. John Fitzpatrick and the entire Honda Cars of Boston team were knowledgeable, considerate, attentive and, most importantly, honest. They experience. John Fitzpatrick and the entire Honda Cars of Boston team were knowledgeable, considerate, attentive and, most importantly, honest. They worked with me to find me a car that fit my needs and my price point. I never once felt like I was playing the typical "let me talk to my manager" game that everyone dreads when faced with buying a new car. I would highly recommend John and the entire Honda Cars of Boston team to anyone who is looking for a new or used Honda. More

I had a magnificent experience at the Honda Cars of Boston dealership in Everett, MA. I went in with a car that I wanted to trade in and A.J. The customer service administrator did everything in his po Boston dealership in Everett, MA. I went in with a car that I wanted to trade in and A.J. The customer service administrator did everything in his power to help. I am barely out of my twenties with minimal credit, but have a stable job so despite everything AJ and Dave - the general sales manager as well as Doug the Business Director worked together to approve me a new car with a great deal. I got my insurace reduced by about 33% and in a couple days I was the proud owner of a 2010 Honda Civic. I work in sales also and I have never seen a group of people so understanding and willing to help me to fit my needs as a buyer. I definitely recommend this dealership and hope that people stop by to see the excellent customer service this dealership offers along with great prices! Stop by and ask for AJ! More

I have been a customer for over 20 years. I have purchased 3 new Honda Accords from them and have had them serviced by them during said time without any surprises/problems. They are very friendly,co purchased 3 new Honda Accords from them and have had them serviced by them during said time without any surprises/problems. They are very friendly,courteous and always have completed the work as promised and at a reasonble cost. More

I generally hate the new car purchasing process. For this reason I put off replacing our 2000 Honda Odyssey for a long time. When I started to look it seemed like my experience was mirroring my fears. this reason I put off replacing our 2000 Honda Odyssey for a long time. When I started to look it seemed like my experience was mirroring my fears. Most places were playing games and telling me essentially to take or leave their initial offer of MSRP since this is a popular car. Then I visited Honda Boston. Eric Young immediately put me at ease. I felt that he respected that I was trying to get the best deal possible and did not treat it as an adversarial transaction. Based on my research I believe that I got an great deal on the car, and I liked that they had the car I wanted in stock. What impressed me most though was how he and the rest of the staff treated me _after_ the purchase. I felt that they helped me through the financing portion the registry (including a lost title), etc with a minimum of hassle and a focus on customer satisfaction. I am a consultant and and understand what good customer service is versus lip service. In my opinion, these guys delivered. One incident which I thought spoke volumes was this. When they were prepping the car they peeled back the protective backing and found a flaw in the paint from the factory. Eric could easily have made some excuse and had me come back a day later after he had it fixed, but instead he immediately brought it to my attention and let me make the call. Ultimately I opted for a different car and again - there was no hassle though I know it meant that they had to re-do all the paperwork. I will be back when it's time to get my next car. More

Even though I am 30 years old, this was my first time getting a new vehicle. It was also the first time anyone in my family was looking to lease a car. My parents and I met with John and not only did h getting a new vehicle. It was also the first time anyone in my family was looking to lease a car. My parents and I met with John and not only did he make me feel at ease but he also made my mother and father feel at ease (which is a feat in itself)!!! John is a great person to deal with and he makes you feel like you are his only customer! I guess it is the Somerville roots!! THANKS JOHN & HONDA CARS OF BOSTON for making my experience so pleasant!!! More