
McGovern Hyundai of Brockton
Brockton, MA
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639 Reviews of McGovern Hyundai of Brockton
I helped my sister buy a new Hyundai Elantra a couple of weeks ago and was helped by Allan Palmer. He was willing to negotiate and we came to a reasonable agreement with both parties happy. Allen made the u weeks ago and was helped by Allan Palmer. He was willing to negotiate and we came to a reasonable agreement with both parties happy. Allen made the usually stressful experience of buying a new car that much more pleasurable and because of that my sister and I would both recommend not only Bernardi Hyundai but Allan Palmer himself. The second phase of the deal involved Chris Corriveau. He wrapped up the financial stuff. Not only did Chris take the time to fully explain things and answer all of our questions but he too was willing to negotiate fairly before everything was finally signed. We left knowing we got the best deal possible. Once again, highly recommended! More
We recently had some issues we needed to resolve with our Elantra. Starting with Nick Tammaro in the Service Dept and under the supervision of the General Manager, Derek Viveros, we are extremely satisfied w Elantra. Starting with Nick Tammaro in the Service Dept and under the supervision of the General Manager, Derek Viveros, we are extremely satisfied with the outcome. Kim Marchesi is the salesman to see and if financing is needed, Joe Dziedzic will work it out for you. All of these men have been accommodating, knowledgeable and cordial. Highly recommend this dealership. More
Allan Palmer was a great dealer to work with! He had the patience to go through many different car options with me, discussing payment plans and luxury accessories for my new car. He was a great help! I hig patience to go through many different car options with me, discussing payment plans and luxury accessories for my new car. He was a great help! I highly recommend Bernardi Hyundai to anyone in the market for a new car, the staff is full of information, friendly and trustworthy. I had a great experience and am now the proud owner of a 2013 Hyundai Accent. More
walked in to a very nice car buying experience.introduced to Kim,talked about Equus and leased vehicle.in car review of operation very informative.invited back for review if needed. Rick Smith Hub Refriger to Kim,talked about Equus and leased vehicle.in car review of operation very informative.invited back for review if needed. Rick Smith Hub Refrigeration More
I had a great experience at Bernardi, the sales manager Miguel and the salesperson Marie we're both wonderful! I had been to a few Hyundai dealerships and have been very disappointed! I'll definitely come Miguel and the salesperson Marie we're both wonderful! I had been to a few Hyundai dealerships and have been very disappointed! I'll definitely come back!! More
Great, great experience! I never felt pressured or taken advantage of at any time, the polar extreme of what happened where I bought my 2010. Allan Palmer's service was OUTSTANDING! I HIGHLY recommend this advantage of at any time, the polar extreme of what happened where I bought my 2010. Allan Palmer's service was OUTSTANDING! I HIGHLY recommend this place and they now have a customer for life! Thank you, Allan and Chris - I am very, very happy! More
I preface this review by saying that my wife and I are probably considered "difficult/challenging" customers. We don't like car shopping and we are not car enthusiasts. We are very slow, deliberate, pa probably considered "difficult/challenging" customers. We don't like car shopping and we are not car enthusiasts. We are very slow, deliberate, particular and patient in our car buying decisions and are very pragmatic in what we are looking for in a car. We are picky with who we work with. This does not mesh well withmany of the salesmen we have encountered who seem to not hear us when we are very clear up front that "we are not going to buy a car today, but we are interested in looking/asking questions" and put on the "hard sell" or try to press us on the importance of features that we don't want/need. Today we spent about 5 1/2 hours buying an Elantra (which is probably a long time from the dealership perspective) after several other trips the past few months. So why am I so pleased with my experience? At no point in this entire process (other than perhaps by the steady stream of emails/phone calls in between visits to see what our level of interest was) did we feel that we were treated in an impatient or disrespectful manner. We were very clear in our concerns, and I felt that they were heard by the salesman, the manager, and the finance person. I felt that the actual transaction was handled in a very professional, knowledgeable and honest way. I actually left feeling like I was valued as a customer, rather than as a human wallet. I think I would have felt frustrated (with me) had I been in their shoes, but at the time I was weighing "apples against oranges" and they were actually helpful with that process and did not push me in any one particular direction. It was very refreshing to work with a sales group who tried to address my "agenda" more than their own. I would also add that Kim Marchesi was by far the most knowledgeable car salesman I have encountered (about cars). More
I went to the dealership with my daughter who was buying I went to the dealership with my daughter who was buying a car. I had no intentions of buying a new car at all. The sales consultant, Roger Alexan I went to the dealership with my daughter who was buying a car. I had no intentions of buying a new car at all. The sales consultant, Roger Alexandre, was friendly, knowledgeable and not pushy at all. He had the answer to all her questions. He went above and beyond to help her receive the best deal she could. I was so impressed with the service, that I ended up buying a new Sonata. Love the car. I would highly recommend Bernardi Hyundai. More
I did rigorous research for a while to find a nice deal for my new car. I tapped into several dealerships near my place (Cambridge, MA) first, but I was disappointed with them since they did not have enoug for my new car. I tapped into several dealerships near my place (Cambridge, MA) first, but I was disappointed with them since they did not have enough information about the new car that I was looking for and wasted my time a lot by pretending to do and keeping changing their words. So, I decided to expand my research to a wider scope. I was able to get better responses/help from other dealerships, and Bernardi Hyundai topped all the others. I contacted a lot of dealerships to get quotes, and I was able to receive the best quote from Bernardi Hyundai, Justine. More importantly, there was no additional surprise fee to the quote when I actually visited the dealership. Justine was attentive to my questions and efficiently handled our communications/appointment. Kim Marchesi was my sales consultant, and he was superb!!! I had a comfortable and enjoyable test drive with him. When I liked the car, he made efforts to satisfy my needs and concerns during the buying process. I felt he was very genuine, and I didn't sense any kind of pushing, hiding or any other negative thing. He also let me call him any time to ask questions about the car. He gave a thorough explanation for the car's features and has been very nice throughout the whole process. I would strongly recommend him to any one who wants to buy a new car. I wish I had contacted Bernardi Hyundai and Kim/Justine from the beginning. I hope that my review can save other buyers' time and efforts. More