
McGovern Hyundai of Brockton
Brockton, MA
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638 Reviews of McGovern Hyundai of Brockton
My experience at the service department has been exceptional. My dealings have been with Richard Pearson. I have found him to be very knowledgeable, professional and experienced. It is a pleasure exceptional. My dealings have been with Richard Pearson. I have found him to be very knowledgeable, professional and experienced. It is a pleasure to take my car to the service department and know that my car will be taken care of and the problem I went in for has been eliminated. More
My experience with Bernardi Hyundai Brockton was for the first oil change for a new car. This appointment was setup at the time of purchase, several months ago. When I came in at the appointed time, the first oil change for a new car. This appointment was setup at the time of purchase, several months ago. When I came in at the appointed time, the shop was just closing due to a snow storm. The Service Consultant (Jeffrey) was very helpfull in setting me up with a new time frame and giving me a break on my next scheduled service appointment for my inconvenience. When I returned for my oil change, Service Consultant Richard took immediate action to perform the scheduled service and a complimentary car wash. Also a multi point inspection, assured me of the condition of fluids, lights, tires & brakes, as well as pointing out a problem with my license plate quality, which should be replaced. I have only the highest praise for the Service Department in Brockton. I will always mention my experience at this dealership in conversations with friends and at work, as being of the highest quality work and concern for my satisfaction. More
My wife and I purchased two 2012 Hyundai's recently and have given reviews on the great customer service we received by Dave Molnar. Unfortunately, it goes downhill from there. The service department at Be have given reviews on the great customer service we received by Dave Molnar. Unfortunately, it goes downhill from there. The service department at Bernardi Hyundai has poor customer service. They make you feel guilty for asking for a car wash. I was told by my salesperson that an oil change at 1000 miles was recommended due to the engine parts moving and creating filings that are best to be removed sooner than later. This sounded like good advice. We live 30 minutes from Bernardi. They had the best deal. My wife drove up to have her oil changed and was told that it was way too soon. My wife explained what her salesperson had said, she was met with the same verbiage. I attempted to make an appointment for my 1000 mile oil change and was met with more of the same. I ended up speaking to the General Manager(Patrick Coffey) of the dealership, who after explaining that they recommended an oil change after 3000 miles, agreed to allow me to have my oil changed at 1000 mile. To me this was too little too late. I believe they need to change their slogan, to Bernardi for Now, and that's it. I was made to feel like ok you purchased your cars, no need to be polite anymore. I am done with them. More
Richard was very professional and knowledgeable and able to answer the questions I had regarding my car He set up my next appointment and advised me he would be able to assist me when I came in for my appoi to answer the questions I had regarding my car He set up my next appointment and advised me he would be able to assist me when I came in for my appointment I certainly hope so he's an assest to Bernardi's More
HELLO ALAN WAS VERY FRIENDLY AND HELPFUL THE PEOPLE AT HELLO ALAN WAS VERY FRIENDLY AND HELPFUL THE PEOPLE AT THIS DEALERSHIP SHOW THAT THEY REALLY CARE, THEY TAKE THE TIME TO ANSWER ANY QUESTION THAT YO HELLO ALAN WAS VERY FRIENDLY AND HELPFUL THE PEOPLE AT THIS DEALERSHIP SHOW THAT THEY REALLY CARE, THEY TAKE THE TIME TO ANSWER ANY QUESTION THAT YOU MAY HAVE AND MAKE YOU FEEL COMFORTABLE THANK YOU More
My whole experience buying my new car was excellent. What My whole experience buying my new car was excellent. What pleasant people, just very helpful and so nice! Not overly pushy. Went out of their way My whole experience buying my new car was excellent. What pleasant people, just very helpful and so nice! Not overly pushy. Went out of their way to work with me, and I thank them! More
Great customer service, friendly, courteous, professional, helpful. Always willing to go the extra mile to help out. A lot of dealerships don't do that. Also, no pressure. So helpful, which I ap professional, helpful. Always willing to go the extra mile to help out. A lot of dealerships don't do that. Also, no pressure. So helpful, which I appreciate, esp in this economy. Richard & crew does Make a difference. More
After I decided to purchase a Hyundai I stalled in visiting dealerships because I was dreading the unpleasant experience of haggling with aggressive salesmen and obnoxious sales managers. Bernardi H visiting dealerships because I was dreading the unpleasant experience of haggling with aggressive salesmen and obnoxious sales managers. Bernardi Hyundai was my second dealer visit and it was like going from night to day. Tom McNiff was the salesman I worked with and he was most pleasant and considerate car salesman I have ever dealt with. After completing a questionnaire we discussed the car I wanted and the price. I was impressed by his directness and honesty and the lack of elusiveness during the whole process. While I expected for him to bring over the sales manager to close the deal, it was he who went to the manager for final approval. I am not a haggler and I don't like the process, however I believe I got a fair deal and I wasn't pressed into buying more than I wanted. I don't know if this is the dealership's general sales policy or if it was due to Tom McNiff, but I certainly appreciated the experience and I left with a positive feeling after making the purchase. More
I was very happy with the service I received. Everyone was friendly and very positive attitudes. I called ahead and they told me to come right in. Excellent service. I have been to Norwood, Rayham and by was friendly and very positive attitudes. I called ahead and they told me to come right in. Excellent service. I have been to Norwood, Rayham and by far this was the best experience I had. Very pleased. I told my friend that have Hyundia and they said they wished they had went there and that they will going forward. Thank you More
Everyone I had an interaction with was very friendly & helpful, Richard made sure I understood what was going on with my vehicle & that my wait was pleasant, issues were explained to me by Richard & the & helpful, Richard made sure I understood what was going on with my vehicle & that my wait was pleasant, issues were explained to me by Richard & the mechanic who was also very helpful, he was able to explain what was going on with my car in terms I could understand, both men explained what further things I need to take care of to keep my car running & safe, any follow up will be done at Bernandi Hyundai More