
McGovern Kia of Norwood
Norwood, MA
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I had a great experience with my sales person and everyone… up until I decided against getting the extended warranties. The day I picked the car up I noticed some cosmetic issues that were camouflage everyone… up until I decided against getting the extended warranties. The day I picked the car up I noticed some cosmetic issues that were camouflaged or waxed (more visible once washed) and was told that was part of getting a used car and because I didn’t get the warranties nothing could really be done. It’s unfortunate due to the damage being done prior to pick up. But please learn from my mistake. Not to mention my brother just bought the warranties & they don’t cover scratches )only dents). More
Service was quick. Service advisor was pleasant and easy to work with. Transportation was provided by Uber. Would definitely recommend Kia of Norwood Service advisor was pleasant and easy to work with. Transportation was provided by Uber. Would definitely recommend Kia of Norwood More
Very happy with service. Gave quick estimate broken down for each issue . Serviced my car quickly for less than the original estimate. Got a complimentary Uber to and from Gave quick estimate broken down for each issue . Serviced my car quickly for less than the original estimate. Got a complimentary Uber to and from the dealership More
I met with Courtney upon picking up my new Kia. I got a tour of the dealership, including the Service department, where I met Courtney. He was very friendly, and I felt welcomed. I got a tour of the dealership, including the Service department, where I met Courtney. He was very friendly, and I felt welcomed. More
Brandon and the McGovern team were great at their role. They patiently let us consider our car options, did not apply purchase pressure, and have continued to support through and after the buying process. They patiently let us consider our car options, did not apply purchase pressure, and have continued to support through and after the buying process. More
I had the pleasure of working with Erick Joseph at McGovern Kia of Norwood. I had already visited other Kia dealerships and for a number of reasons, my search led me to McGovern Kia of Norwood. Worki McGovern Kia of Norwood. I had already visited other Kia dealerships and for a number of reasons, my search led me to McGovern Kia of Norwood. Working with Erick was easy and unlike my visits to a couple of other Kia dealerships, I didn't feel rushed to sign an agreement at my first visit. Erick is knowledgeable and easy to work with. I got the impression that I would have had a similar experience from any other salesperson at the dealership. I would work with him again, and highly recommend Erick and the dealership n More
Brett from McGovern Kia in service was exceptional. He insured we were able to get a tow to get our car to the dealership. He kept us abreast along the way for the service and when the car would be ava He insured we were able to get a tow to get our car to the dealership. He kept us abreast along the way for the service and when the car would be available. He also was able to provide us a loaner car so our out-of-pocket expense was limited. He explained everything that was done in a way that we could understand, and appreciate his kind, thoughtful, and service oriented approach. It makes a difference, and we are grateful and we look forward to working with him and the dealership in the future on both service and purchases. More