McGovern Kia of Norwood

Luis was very helpful from start to finish with purchasing our new car. He answered all our questions and made the process painless. purchasing our new car. He answered all our questions and made the process painless. More

Pedro was wonderful and knowledge. Very patient and explained everything and how things work. Thanks Very patient and explained everything and how things work. Thanks More

Working with McGovern was incredibly easy. I will be glad to go back for them to meet my future needs! I will be glad to go back for them to meet my future needs! More

McGovern Kia was amazing. Adriano and Jimmy the GM were great and more than fair in all aspects of the deal. They worked with me on all my requests and I left a very happy cus Adriano and Jimmy the GM were great and more than fair in all aspects of the deal. They worked with me on all my requests and I left a very happy customer. More

I was very impressed with Peter and my interaction with him. He was truly interested to help me find a car that was right for me without the hard sell you expect. him. He was truly interested to help me find a car that was right for me without the hard sell you expect. More

Great service reps who explain in detail the service required and communicate wait times effectively required and communicate wait times effectively More

Came in for a new vehicle inspection and to pick up several accessories that had been ordered. Everything went smoothly and I couldn’t be happier. Many thanks to Brian for arranging the visit and organ several accessories that had been ordered. Everything went smoothly and I couldn’t be happier. Many thanks to Brian for arranging the visit and organizing all aspects. More

Have previously had amazing experiences with the dealership, and have purchased two vehicles from them so far, but recently had a terrible experience with the service shop, so much so it makes me qu dealership, and have purchased two vehicles from them so far, but recently had a terrible experience with the service shop, so much so it makes me question whether I should purchase future vehicles from here if I need to deal with the service team. Had to bring my vehicle in for a recall and a service appointment and asked a question about my the level of air needed in my tires. James was condescending in response but assured me they’d take a look at it. Upon time for pick up there was a miscommunication by the dealership with the timing of when my vehicle would be ready and James was so incredibly rude, refusing to take ownership and discuss the situation. In the end to get me off the phone he told me to take my vehicle elsewhere next time and then hung up on me. Clearly he was spoken to about how he talked to me, as at pick up I was told there was no charge for the service, but he didn’t apologize either. I will not be coming back if I have to interact with James. They also didn’t fill the back tires after all that :( More

Very client friendly. Attentive staff. Erick was Awesome. The music played in showroom was great! Very easy interaction! Quick turnaround! Went in on Sunday, drove the new Attentive staff. Erick was Awesome. The music played in showroom was great! Very easy interaction! Quick turnaround! Went in on Sunday, drove the new car home Monday at 5pm!! More