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McGovern Kia of Norwood

Norwood, MA

4.8
945 Reviews

105 Boston Providence Hwy

Norwood, MA

02062

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Showing 945 reviews

November 11, 2026

My car was taken on time and worked on promptly. The work was finished in a timely fashion and, as far as I can tell, done properly. More

by lgkaplan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Charron, Molly Doyle, Jeff Kuznezov
November 11, 2026

Friendly and always very helpful whenever I need service done! He always make sure everything is explained in detail. Thank you More

by Agflaherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Charron
November 11, 2026

This was my first experience with this service center, and I was extremely impressed! The level of customer service was outstanding, and the entire visit was quick and efficient. The gentleman who checked More

by JBD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Charron, Molly Doyle, Jeff Kuznezov
November 09, 2026

As always the service was great and the price was fair. Also as always BRETT was assume. So was the young woman who helped me before she had to go home sick. More

by jsully1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett and 1 other young lady but I'm old and forgot her name.
November 08, 2026

My appointment was scheduled at 2:15pm I got there at 1:30pm I was done by 2:45pm Quick and professional staff. More

by dmizell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Charron
November 07, 2026

Dealership was awesome! Peter was great! Highly recommend coming here if you’re looking for a car. They take care of you well, especially Peter. He was excellent with helpin More

by Steven
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peter Nett
November 05, 2026

Needs a better waiting area. Music is playing way too loud. Building could use some clean-up and updating. More

by LJMilk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Charron, Molly Doyle, Jeff Kuznezov
Nov 06, 2026 -

McGovern Kia of Norwood responded

Thank you for your feedback. We appreciate you taking the time to share your experience. I apologize that the music was too loud during your visit. We understand that our waiting area should be a comfortable and relaxing environment, and we will address the music volume with our team. Regarding the condition of our facility, I completely understand your concerns. The good news is that we are currently in the process of building a brand-new, state-of-the-art McGovern Kia of Norwood dealership, which is expected to open in mid-2027! The new facility will feature a significantly improved customer waiting area and a much more modern and comfortable environment. In the meantime, we will continue working to keep our current facility as clean and welcoming as possible. Thank you again for your feedback and for choosing McGovern Kia of Norwood. We look forward to welcoming you to our new dealership!

November 04, 2026

Great experience with Erin! Reason I gave a 4 star was it took too long to get an appointment More

by Nnadeau49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
November 03, 2026

Excellent work—very professional and kind; they were able to fix the problem with my car. More

by Karenyessen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Charron
November 02, 2026

Overall, I had a good experience with my service advisor at McGovern Kia of Norwood. Although my vehicle repairs took longer than expected, my advisor was very helpful, patient, and professional throughout More

by seidemarcdaniel92
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erryn
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