McGovern Kia of Norwood
Norwood, MA
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I finally got the vehicle that I wanted to only concern I have is my windshield I don't feel that I should be responsible for getting it replaced when I was told at the time of purchase it would be replaced have is my windshield I don't feel that I should be responsible for getting it replaced when I was told at the time of purchase it would be replaced but till this date it has not been replaced!!! Not happy about that!!!! I fill that I'm getting the run around and it sad because this is the fourth car I've purchased from McGovern!!!! More
Brett was awesome, he explained to me what I needed to be done. Even arranged a ride home for me. When I picked up my car, it ran beautifully and Brett gave me his card and said that if I have any problem be done. Even arranged a ride home for me. When I picked up my car, it ran beautifully and Brett gave me his card and said that if I have any problems with it to give him a call. He treated me like a friend. I would bring my car back to him if I need any further maintenance. More
Service department has always been great! No complaints. Brett very helpful and got the estimates I asked for! No complaints. Brett very helpful and got the estimates I asked for! More
The dealership did an amazing job every step of the way want to give a special S/O to Freddy, Danny and my salesperson Lurgy thank you so much want to give a special S/O to Freddy, Danny and my salesperson Lurgy thank you so much More
The service department needs work. My car was in service over a week without determing the issue, which is apparently complex, but remains unresolved. I have to beg for a loaner.only o My car was in service over a week without determing the issue, which is apparently complex, but remains unresolved. I have to beg for a loaner.only one service advisor, Brett, was exceptional in getting me a loaner and keeping me informed. I ended up buying a new car. The sales representative, Adriano, was also exceptional. Ten stars each for Brett and Adriano. More
Service Dept here is always professional interactions . They kept me updated on the progress of my service. Answered all questions I had. I never stress when I come here They kept me updated on the progress of my service. Answered all questions I had. I never stress when I come here More



