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McGovern Kia of Norwood

Norwood, MA

4.8
921 Reviews

105 Boston Providence Hwy

Norwood, MA

02062

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Showing 921 reviews

October 19, 2026

I finally got the vehicle that I wanted to only concern I have is my windshield I don't feel that I should be responsible for getting it replaced when I was told at the time of purchase it would be replaced More

by davis_portia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Peluso, Brandon Hilton
Oct 19, 2026 -

McGovern Kia of Norwood responded

Thank you for bringing this to our attention. We apologize for the delay in replacing your windshield and for the frustration this has caused, especially as a loyal customer. We will look into this and get it resolved quickly. If you would like to discuss this further, please reach out to me directly. Drilon Shurdhi, Dealership Contact, dshurdhi@mcgovernauto.com, 781-658-7176.

October 16, 2026

Brett was awesome, he explained to me what I needed to be done. Even arranged a ride home for me. When I picked up my car, it ran beautifully and Brett gave me his card and said that if I have any problem More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lavanchy, James Charron, Molly Doyle, Jeff Kuznezov
Oct 16, 2026 -

McGovern Kia of Norwood responded

Susan, thank you for your thoughtful feedback! We appreciate your business and will share your kind words with Brett. -McGovern Kia of Norwood

October 16, 2026

I have had nothing but positive experiences at this dealership-from purchasing my vehicle to servicing it! More

by freshflowerta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hilton
Oct 19, 2026 -

McGovern Kia of Norwood responded

We're delighted to hear about your positive experiences with both our sales and service teams here at McGovern Kia of Norwood! Thank you for your continued trust and support. Safe travels!

October 16, 2026

I worked with Peter Nett and he was extremely pleasant to work with and very knowledgeable about the vehicles. More

by mike94656
Recommend Dealer
Yes
Employees Worked With
Peter Nett
Oct 16, 2026 -

McGovern Kia of Norwood responded

We are thrilled that you enjoyed your experience with Peter. Thank you for choosing McGovern Kia of Norwood.

October 15, 2026

Service team was friendly, attentive, explained everything prior to leaving my Telluride and delivered on their promises. Great service. More

by Educol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Charron
Oct 16, 2026 -

McGovern Kia of Norwood responded

Thank you for sharing your positive experience with us! We appreciate your business and look forward to your next visit here at McGovern Kia of Norwood!

October 15, 2026

I gave this review 5 stars because of James the service specialist. He seemed genuinely interested in my vehicle, service and time. More

by RobbieH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Charron
Oct 15, 2026 -

McGovern Kia of Norwood responded

Robbie, we're happy to hear James provided such excellent service. Thank you for choosing McGovern Kia of Norwood and for sharing your five-star review!

October 11, 2026

Service department has always been great! No complaints. Brett very helpful and got the estimates I asked for! More

by Iafolla56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett was the one who handled the work on Saturday. I’ve worked with James before and he’s great as well!, James Charron
Oct 13, 2026 -

McGovern Kia of Norwood responded

We're delighted you had a five-star experience with Brett and our Service Team! Thank you for choosing McGovern Kia of Norwood!

October 11, 2026

The dealership did an amazing job every step of the way want to give a special S/O to Freddy, Danny and my salesperson Lurgy thank you so much More

by oromero0809
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny , Freddy Pacheco, Lurgy Ramos
Oct 13, 2026 -

McGovern Kia of Norwood responded

Thank you for choosing McGovern Kia of Norwood! Freddy, Danny, and Lurgy will be so happy to hear they made your experience a five-star one!

October 11, 2026

The service department needs work. My car was in service over a week without determing the issue, which is apparently complex, but remains unresolved. I have to beg for a loaner.only o More

by MichaelCBernstein
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adriano Otayek, Pedro Oliveira, James Charron
Oct 12, 2026 -

McGovern Kia of Norwood responded

Michael, We apologize for the extended service visit, unresolved concern, and difficulty securing a loaner. While complex issues can take time to diagnose, you should not have to chase updates or repeatedly ask for assistance. That falls short of our expectations. Thank you for recognizing Brett and Adriano. We appreciate their efforts to keep you informed and help you through this experience, and we will share your praise with them. Please contact me directly so I can review what happened and address the communication and support concerns with our service team. Jeff Kuznezov Service Manager 781-352-3441

October 10, 2026

Service Dept here is always professional interactions . They kept me updated on the progress of my service. Answered all questions I had. I never stress when I come here More

by Griffev6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Charron, Molly Doyle, Jeff Kuznezov
Oct 13, 2026 -

McGovern Kia of Norwood responded

Thank you for sharing your excellent feedback about our service team at McGovern Kia of Norwood! We're so glad to hear that you can count on us for all of your automotive needs. See you next time, safe travels!

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