McGovern Kia of Norwood

The dealer would be 5 stars if it wasn’t for: -had to come back and wait nearly another hour after initial service completion due to vehicle still shaky -pricing (rear brake work shouldn’t cost over $70 come back and wait nearly another hour after initial service completion due to vehicle still shaky -pricing (rear brake work shouldn’t cost over $700) Otherwise, this is really a good dealer. I appreciate the free uber rides. Service rep Erryn was kind, clear, and diligent. But more importantly, one of the mechanics (or tech?) Virgilio stayed past the 3pm service closing time to ensure my lady’s vehicle was correctly serviced. Virgilio (sorry if I spelled it wrong) could have left, but he stayed, fixed the problem, and even rode with me to test drive. That is high quality service right there. I’ll try and be back in the future for the additional work needed, and I am grateful Virgilio already agreed to continue working on the vehicle personally. More

I am very pleased with the service. James Charron is wonderful by keeping me informed on the status on my car, Excellent service. James Charron is wonderful by keeping me informed on the status on my car, Excellent service. More

Great personality. Very knowledgeable. Very accommodating. Very understanding. Great service. Would highly recommend! Nothing else Very knowledgeable. Very accommodating. Very understanding. Great service. Would highly recommend! Nothing else More

Transparent communications by the team at Kia McGovern in Norwood. They actively listened to understand the buyer‘s need. Norwood. They actively listened to understand the buyer‘s need. More

Miguel and Michael made the process easy with transparency, and mostly pain free time waiting to get the deal done. transparency, and mostly pain free time waiting to get the deal done. More

Great service. Micheal helped me pick out the car the was exactly what I wanted. I had a Soul and loved it but they don’t make them anymore. He suggested the Seltos Micheal helped me pick out the car the was exactly what I wanted. I had a Soul and loved it but they don’t make them anymore. He suggested the Seltos which I love! The act of buying it was made easy. I highly recommend them. More

Brett was extremely helpful through the entire process of helping me with my service needs with my engine. He kept me informed along the process and was able to have my car serviced quicker than he originall helping me with my service needs with my engine. He kept me informed along the process and was able to have my car serviced quicker than he originally projected. More

Peter was so kind and patient with me. He asked me about everything I was looking for in a car. It was easy because whatever I didn’t think of he did. We went out to look at multiple cars He asked me about everything I was looking for in a car. It was easy because whatever I didn’t think of he did. We went out to look at multiple cars and test drove the car he picked with me. We gabbed about everything On the ride. More

Full overhaul inspection replaced my engine told me about future service options, very professional and polite, hats off to Erryn and the technicians that worked on my Kia Sorento SX, thanks guy! future service options, very professional and polite, hats off to Erryn and the technicians that worked on my Kia Sorento SX, thanks guy! More

Lia, the salesperson was great. Very knowledgeable, understanding and professional. The Sportage was ready to pickup when they said it would be Very knowledgeable, understanding and professional. The Sportage was ready to pickup when they said it would be More