McGovern Kia of Norwood
Norwood, MA
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My experience at Kia was great! The staff was quick, professional, and very helpful throughout the entire process. They took the time to explain the features of my new vehicle and m The staff was quick, professional, and very helpful throughout the entire process. They took the time to explain the features of my new vehicle and made sure I felt comfortable with everything before leaving. I also received a great trade-in value for my previous vehicle, which made the experience even better. Overall, the process was smooth and efficient, and I’m very happy with my purchase! More
I brought in my car for a recall and it ended with a service guy yelling and berating me. Maybe he was just having a bad day, but... They ran a diagnostic and found $3000 worth of additional "problems" service guy yelling and berating me. Maybe he was just having a bad day, but... They ran a diagnostic and found $3000 worth of additional "problems" with my car, then tried to charge me at least 4x compared with my local mechanic. (My car had just been in for service two weeks prior with none of these problems.) If you inflate costs, charge for a diagnostic without disclosing a price for that, then yell at a customer and insult them by saying they don't understand how cars work, you lose me as a customer. I'm allowed to question their charges. Note: they claim that they told me the price of the diagnostic beforehand, but they just pushed an iPad in front of me, scrolled down, and said initial here. Ten seconds. Lesson learned, but that’s not transparent. Who would pay $235 just to look at a faulty windshield wiper? That's crazy. That number was never disclosed. Why should you listen to me? This is the first bad review I've ever posted on this site. More
We had a great experience with Erik and Kia of Norwood. We had spent a lot of time at dealerships over the last month and Erik and team were efficient and responsive which led us to closing a deal quickly. We had spent a lot of time at dealerships over the last month and Erik and team were efficient and responsive which led us to closing a deal quickly. Highly recommend. More
I had a great experience with Brett . He was friendly, professional, and very helpful throughout the whole process. Everything was explained clearly, the service was quick and smooth, and He was friendly, professional, and very helpful throughout the whole process. Everything was explained clearly, the service was quick and smooth, and I felt well taken care of. I really appreciate the great customer service and would definitely recommend Brett to anyone looking for a good car services More
Adriano presented a variety of options for our preferred model and was quick to get us out on the lot looking at different trim levels. Smooth process start to finish. model and was quick to get us out on the lot looking at different trim levels. Smooth process start to finish. More
James and the team and super responsive and helpful. I’ve been going to them for a years now and they always make sure my car is good to go! Love working with them I’ve been going to them for a years now and they always make sure my car is good to go! Love working with them More
I could not have been more satisfied with the service I received. James was extremely helpful, courteous and professional. He seems like a real genuine person!!! received. James was extremely helpful, courteous and professional. He seems like a real genuine person!!! More



