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McGovern Kia of Norwood

Norwood, MA

4.8
921 Reviews

105 Boston Providence Hwy

Norwood, MA

02062

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Showing 921 reviews

October 09, 2026

Great customer service. Easy to work with and understanding of needs. Would highly recommend to others. More

by bcmurph45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Moussalli
Oct 13, 2026 -

McGovern Kia of Norwood responded

Thank you for sharing your experience and for the recommendation of our team! We hope to see you again at McGovern Kia of Norwood!

October 09, 2026

My experience at Kia was great! The staff was quick, professional, and very helpful throughout the entire process. They took the time to explain the features of my new vehicle and m More

by Maseana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian , Freddy Pacheco
Oct 09, 2026 -

McGovern Kia of Norwood responded

Maseana, we're thrilled you had a smooth and efficient experience at McGovern Kia of Norwood! It's great to hear the team was helpful and professional. Enjoy your new vehicle, and we hope to see you again down the road!

October 09, 2026

I brought in my car for a recall and it ended with a service guy yelling and berating me. Maybe he was just having a bad day, but... They ran a diagnostic and found $3000 worth of additional "problems" More

by KiaMan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jane Doe
Oct 09, 2026 -

McGovern Kia of Norwood responded

First, I want to apologize for your experience and for any interaction with our service department that left you feeling disrespected. Regardless of the circumstances, we expect our employees to treat every customer with professionalism and courtesy. That being said, I do want to clarify a few things regarding the diagnostic charges. Our service department provides estimates for customer review and authorization before proceeding with work. In this case, the diagnostic estimate was presented to you, and you signed your approval prior to the work being performed. We understand that dealership pricing may differ from that of an independent repair facility. However, our pricing reflects our labor rates, factory-trained technicians, and the diagnostic procedures we perform. You are certainly entitled to question our recommendations, compare estimates, and decide where to have your vehicle serviced. I apologize if the explanation of the charges or the interaction with our staff did not meet your expectations. We take concerns about professionalism seriously, but I also believe it is important to acknowledge that the diagnostic work was authorized before being performed. We appreciate your feedback and will use it to continue improving our customer experience. Jimmy Peluso General Manager McGovern Kia of Norwood

October 07, 2026

We had a great experience with Erik and Kia of Norwood. We had spent a lot of time at dealerships over the last month and Erik and team were efficient and responsive which led us to closing a deal quickly. More

by jmt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Joseph
Oct 08, 2026 -

McGovern Kia of Norwood responded

We’re glad you enjoyed working with Eric and the team! Thank you for choosing McGovern Kia of Norwood and for recommending us! Safe travels!

October 07, 2026

I had a great experience with Brett . He was friendly, professional, and very helpful throughout the whole process. Everything was explained clearly, the service was quick and smooth, and More

by alexisrodnaicha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
Oct 08, 2026 -

McGovern Kia of Norwood responded

Thank you for sharing your wonderful experience with Brett! We appreciate your recommendation and welcome you back to McGovern Kia of Norwood anytime. Have a great day!

October 07, 2026

Professional service, diagnosed the issue and fixed rapidly. Were clear about what was crucial and what was recommended. Will be back. More

by chasesnow8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
Oct 07, 2026 -

McGovern Kia of Norwood responded

Thank you for choosing McGovern Kia of Norwood and for sharing your experience. Our team will always be ready to help with whatever you might need.

October 06, 2026

Adriano presented a variety of options for our preferred model and was quick to get us out on the lot looking at different trim levels. Smooth process start to finish. More

by andmac92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adriano Otayek 5/5 Stars
Oct 07, 2026 -

McGovern Kia of Norwood responded

Hi, we're pleased to hear that Adriano made the process smooth and presented a variety of options. Thank you for choosing McGovern Kia of Norwood!

October 06, 2026

James and the team and super responsive and helpful. I’ve been going to them for a years now and they always make sure my car is good to go! Love working with them More

by elijaharnold07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney, James Charron, Molly Doyle, Jeff Kuznezov
Oct 06, 2026 -

McGovern Kia of Norwood responded

We love having you as a loyal customer! We’ll be sure to give James and the team your kind words – see you next time at McGovern Kia of Norwood!

October 06, 2026

I could not have been more satisfied with the service I received. James was extremely helpful, courteous and professional. He seems like a real genuine person!!! More

by eagles0811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Charron
Oct 06, 2026 -

McGovern Kia of Norwood responded

We couldn't ask for better feedback! It's great to know that James provided such a helpful, courteous, and professional experience. Thank you for choosing McGovern Kia of Norwood and for sharing your support. Safe travels ahead!

October 06, 2026

Easy experience purchasing a new car. Went to look for a used car and came out with a 2027. More

by Maryjane59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Banos
Oct 06, 2026 -

McGovern Kia of Norwood responded

This review is music to our ears! Thank you for choosing McGovern Kia of Norwood.

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