McGovern Kia of Norwood

I had a very positive experience at McGovern Kia of Norwood. I was looking for a newer used 7 passenger vehicle to add to the family line up. I happened across a Subaru Ascent Onyx Touring edition loca Norwood. I was looking for a newer used 7 passenger vehicle to add to the family line up. I happened across a Subaru Ascent Onyx Touring edition located at this dealer. We called to inquire about it's availability and were told that there was an appointment scheduled but we decided to take the drive....from the area of Salem, NH. We hit accidents which delayed our arrival but we were in regular communication with a rep who was keeping us updated. About an hour in we received a call saying that the car was still available and we were the next appointment. We arrived and were greeted warmly by the team and Randy, who put us into Adriano's care for sales. The car was pulled up, we went for our test ride and the Subaru performed surprisingly well. The team was very helpful throughout the process, the vehicle was as advertised and they were very transparent about the CarFax which reflected a minor accident and the course of repair that was taken. It was repaired by a subaru dealer and I'll tell you it was like it never happened. Randy, Andriano and Danny all stand out as those were the associates we were dealing with the most but everyone was friendly and polite. I'll tell you that we got a good deal between the number on the vehicle and the finance numbers. Delivery happened in a timely manner with Adriano personally delivering the Subaru himself. In short, the car was available, as advertised, drove well, nothing was masked or hidden about damage or it's past, we came to an agreeable price and financing numbers. This was an honest, smooth, pretty timely transaction...and mom rang the bell on the way out! Couldn't have and wouldn't have done it without her and the respect shown to her by the McGovern staff. It didn't go unnoticed. More

Overall, excellent customer service experience. Brett was very accommodating and expedited. replacement of our engine communicated with us and kept us apprised of the engine replacement. Brett was very accommodating and expedited. replacement of our engine communicated with us and kept us apprised of the engine replacement. More

Service advisor was friendly and pleasant. He also delivered my car within the time promised when I arrived. He also delivered my car within the time promised when I arrived. More

Great Kia dealership! My sales consultant, Anthony was patient and helpful throughout the process! No pressure tactics and very flexible. My sales consultant, Anthony was patient and helpful throughout the process! No pressure tactics and very flexible. More

Great help and was always efficient with timing and respect. I would come back! Good job. respect. I would come back! Good job. More

Very welcoming and made me feel at home. Easy to test drive and talk about different options as far as model and price and financing. Easy to test drive and talk about different options as far as model and price and financing. More

Pleasant, salesperson-Adriano very friendly, he is knowledgeable what buyers looking for makes process quick and easy. knowledgeable what buyers looking for makes process quick and easy. More

Great experience with trading in my car for a new 2026 Kia Sorento. Thank you to Anthony for his expertise and knowledge of the product. I am pleased with McGovern Kia. Great dealership and staff! Kia Sorento. Thank you to Anthony for his expertise and knowledge of the product. I am pleased with McGovern Kia. Great dealership and staff! More

James and the service crew were exceptionally helpful and always show great interpersonal skills in my years of having my vehicle serviced at McGovern Kia. Thanks guys always show great interpersonal skills in my years of having my vehicle serviced at McGovern Kia. Thanks guys More

EXCELLENT SERVICE EXPERIENCE. EVERYTHING EXPLAINED. SERVICE DURATION WAS AS PREDICTED. PRICE WAS RIGHT. VERY SMOOTH. EVERYTHING EXPLAINED. SERVICE DURATION WAS AS PREDICTED. PRICE WAS RIGHT. VERY SMOOTH. More