McGovern Kia of Norwood

Best experience with the service dept in years. I had a recall and James Churron & Molly were amazing. They took my car and had it ready 1st funk in the morning as promised. I have had to go to the I had a recall and James Churron & Molly were amazing. They took my car and had it ready 1st funk in the morning as promised. I have had to go to the dealer for some things and amazing quick friendly service More

Friendly- honest- Great to work with Molly was very helpful Brandon in sales was knowledgeable and helpful helpful Brandon in sales was knowledgeable and helpful More

The dealership was easy to work with and professional. Lou my salesman was great! Would recommend this dealership to others. Lou my salesman was great! Would recommend this dealership to others. More

My experience working with Taylor on the purchase of a new Kia was outstanding. Taylor was respectful of my time, personable, and highly professional. The combination of McGovern’s low prices and Taylo new Kia was outstanding. Taylor was respectful of my time, personable, and highly professional. The combination of McGovern’s low prices and Taylor’s excellent service are an unbeatable combination. More

Excellent experience from beginning to end. Treated with respect and given all the information I needed to make an informed decision! Treated with respect and given all the information I needed to make an informed decision! More

Attentive, helpful, and got things done as promised. Two thumbs up and glad to have my car bought and serviced here. Thanks James, keep up the great work! Two thumbs up and glad to have my car bought and serviced here. Thanks James, keep up the great work! More

James was professional and helpful. He answered all my questions in a friendly and practical manner. Thank you, James! He answered all my questions in a friendly and practical manner. Thank you, James! More

I had an amazing experience working with Peter, and I can’t recommend him enough! From the moment I walked in, he took the time to understand exactly what I was looking for and worked tirelessly to get m can’t recommend him enough! From the moment I walked in, he took the time to understand exactly what I was looking for and worked tirelessly to get me the best price possible. He wasn’t pushy at all and really made sure I felt comfortable with my decision every step of the way. His patience and knowledge made the whole car-buying process stress-free and enjoyable. If you’re looking for a car, go see Peter — he’s the best! More

Brought my Sorrento in for a recall, also had a check engine light issue. There was a coupon for the check, engine, light for a free technician evaluation. Recall was taken care of, and the check engine engine light issue. There was a coupon for the check, engine, light for a free technician evaluation. Recall was taken care of, and the check engine light was explained to me — an issue with the transmission that will be covered under warranty. This is my first time at McGovern Kia. I will definitely be going back. More

Salesman Hans was very pleasant,but management was very lax. I requested that registration include retention of my previous plates, and it was checked on purchase form, as requested, but when I arrived the lax. I requested that registration include retention of my previous plates, and it was checked on purchase form, as requested, but when I arrived they had registered vehicle with new plates, which I accepted, but was not happy with them overlooking my request. Also, I made an error on the personal check I gave them and was so informed on the following business day. When I arrived I was informed that since the check was personal they would need a cashiers check, which they should have told me when they called about the issue in the first place. After offering a few alternative methods including direct withdrawall from my checking account the finance would not accept them. When I complained to the manager that I had to hire a home health aid to care for my wife and had a family member take time off from to drive me 25 miles to the dealership, I had no ride to rectify the problem, as she had left for work after dropping me off. The manager did accept my personal check, and offered to put my old plates on the car, but I accepted the new plates, but I was very agitated at management for not carefully reviewing the check and purchase order on the day I test drove the car and agreed to purchase it. More