McGovern Subaru

The staff at McGovern Subaru in Portsmouth were stellar in their service to me as a customer. I brought in my old car (new to me by about 3 months or just over 4k miles) for work, and it turned out that it in their service to me as a customer. I brought in my old car (new to me by about 3 months or just over 4k miles) for work, and it turned out that it was sold to me with many major problems just under the surface. Not the minor issues that you can expect from a used car, but major ones, amounting to over $13k in parts and labor just to address the issues and pass inspection. Needless to say, I was left in a hard place with some tough decisions. (A shoutout to Anthony my service rep, he’s honest and good at breaking bad news). Anthony advised me that it would be better financially to purchase a new car then put so much money into the car that I had. So I took him up on it. (For record the last drive my car had was into the service bay, after that it stopped going into gear.) Anthony connected me with Rowan Heard, who was an amazing guy to deal with. We went through the process, first crunching the numbers and working out what I could afford and then what was available. I got a really clean 2019 outback wagon, Rowan was knowledgeable about the cars that he’s selling, and he’s antitheses of the stereotype of a car salesman. I felt no pressure from him and he got me set up. I would highly recommend him and his team at McGovern, they took care of me. More

I had a great experience at McGovern Subaru! I worked with Jay (salesperson) and Peter (financing). They were both kind, helpful, and patient. I was very happy that I went to McGovern to get my I worked with Jay (salesperson) and Peter (financing). They were both kind, helpful, and patient. I was very happy that I went to McGovern to get my new car. Thank you! More

Quick, easy sales process and a nice modern dealership. Second Subaru I’ve bought from them Second Subaru I’ve bought from them More

Cheryl Pierro was highly recommended by a friend and I can see why. She was thorough and patient and answered my laundry list of questions - even those asked twice! I visited multiple times and she worked can see why. She was thorough and patient and answered my laundry list of questions - even those asked twice! I visited multiple times and she worked with me on finding what I wanted within my range. When I stopped back at the dealership after the purchase and had a question about a feature, she came out to the car and sat with me to clarify. Her goal is to find the car that satisfies the client's needs and is willing to take the time to make that happen. No push, no hard sell. As for my Forester - love it and appreciate the sales experience I had finding it. Thanks Cheryl! You did a great job. Thanks also to Christian. More

Everyone was very helpful. The car was ready to go only a few hours after we purchased it. The car was ready to go only a few hours after we purchased it. More

High marks to Cheryl Pierro in sales Tim Hall in service. . Friendly and efficient .would recommend to friends. Well done service. . Friendly and efficient .would recommend to friends. Well done More

Went into the dealership to get a commuter car for a new job. Nate met me at the door and set me up for what I needed. job. Nate met me at the door and set me up for what I needed. More

The experience and dealer service were excellent I have already recommended Rowan to 2 other friends, one has already bought a car from Rowan already recommended Rowan to 2 other friends, one has already bought a car from Rowan More

Nate was very helpful and I didn’t feel pushed into anything. He was laid back and answered all my questions. anything. He was laid back and answered all my questions. More

From start to finish Ann was wonderful to work with. She was very thorough and helped me understand each step of the process. Ann went above and beyond, even staying late to accommodate my work schedule She was very thorough and helped me understand each step of the process. Ann went above and beyond, even staying late to accommodate my work schedule! Once I left with my new car, she made sure to check-in and make sure I was still loving it in the weeks following. 10 out of 10 would recommend! More