
McGovern Subaru
Newington, NH
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I don't think I've ever had so much fun buying a car! Dave answered all my inane questions, laughed at my jokes, and got me the car I really wanted (which, really, is the important part) Dave answered all my inane questions, laughed at my jokes, and got me the car I really wanted (which, really, is the important part) More
Service was friendly, timely and very professional. The service area has coffee, tea and some small snacks. The hour flew by. The department was very communicative regarding progress. Highly recommend. The service area has coffee, tea and some small snacks. The hour flew by. The department was very communicative regarding progress. Highly recommend. More
Customer care is excellent. On my 4th Subaru and would not consider purchasing from any other dealership. The Service department is outstanding. On my 4th Subaru and would not consider purchasing from any other dealership. The Service department is outstanding. More
I've bought or leased 6 cars (and sold one) through this dealership, and have always been treated fairly. Their service department goes above and beyond to be helpful and informative. I'll come back for mor dealership, and have always been treated fairly. Their service department goes above and beyond to be helpful and informative. I'll come back for more! More
I recently had the unfortunate experience with car sales person Cheryl Pierro at McGovern . My experience started when I dropped off my 2013 outback to have the oil changed and a rear wiper replaced at Se person Cheryl Pierro at McGovern . My experience started when I dropped off my 2013 outback to have the oil changed and a rear wiper replaced at Service. This is when I met with Cheryl to test drive some new Cars. Cheryl was very informative on showing me all the new features on the Outback and I took it for a ride. When I return to the dealership I popped into the service department to check on my Outback. There I spoke with service advisor Jay Dittbenner. I was informed that basically my sub frame and arm bushings and adjusters were rusted badly. The estimate for this was 4210.00 And of course I need a new tires. I’ve been going to the dealership for the last several years and in fact I was there in the beginning of the summer and had some work done on my vehicle to keep it properly maintained. So from early summer until November apparently the whole bottom of my car started rusting out. Not sure how the bottom of my vehicle can rust out in about four months. However it must be a very good coincidence that since I was looking for a new car, my car was falling apart. My guess is a good old Cheryl that worked at Subaru for 15 years mention this to the service department when I was out on a test . Apparently she has picked up some slick and unscrupulous ways of selling a car. I never mentioned that I wanted to trade my car. In fact, I was getting the oil changed to sell my car to a good friend of mine. I never told the service department that I was shopping for a new car or intended to use it as a trade. In conclusion my experience with Cheryl and Jay and their unethical practices find it morally wrong and troubling. Buyer beware More