
McGovern Subaru
Newington, NH
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This dealership was excellent and efficient. The buying process was extremely easy. Everyone involved was helpful, friendly and very professional. I will highly recommend them to anyone. The buying process was extremely easy. Everyone involved was helpful, friendly and very professional. I will highly recommend them to anyone. More
Travis did everything he could to help us in our situation. He listened to our needs and helped us find the perfect car for our family! I will definitely come back and recommend my friends see him! situation. He listened to our needs and helped us find the perfect car for our family! I will definitely come back and recommend my friends see him! More
Travis and Christian we great through our whole buying experience. This was the first time we were purchasing a Subaru and they were both informative and helpful. They also were fast and efficient and it experience. This was the first time we were purchasing a Subaru and they were both informative and helpful. They also were fast and efficient and it didn't take us long from when we got in the door till we were driving away with our new vehicle! More
I started with A. P. In a chat and text. He didn’t hesitate to call me and cut the back and forth. I really appreciated the conversation versus text messages back and f P. In a chat and text. He didn’t hesitate to call me and cut the back and forth. I really appreciated the conversation versus text messages back and forth. After discussing what I was looking for and expectations, I set an appointment up. A.P. Sent over directions to me. I ended up visiting McGovern the next day due to my schedule. Travis showed me the Subaru Legacy I was interested in and spent time showing me the features. After a test drive, we worked out some numbers, hit finance and got everything done quickly. I have purchased cars before and know the flow. This one went very smoothly and there were no surprises. It was about 2 hours walking in to leaving with the paperwork done. It seemed to go by very quickly. Picked up the car the next afternoon and everything was ready to go. The first service appointment for the oil change was setup. I even had the email from Subaru Starlink already in my email. Travis spent some time with us going over Apple CarPlay and getting it setup for us. Overall, I am very happy I took the time to go visit McGovern. This was the best experience buying a new car I have had. More
I stopped in trying to lower my payment. Although its disappointing that they couldn't offer me what I wanted, that is not the reason I'm writing such a low review. The reason is that no rea Although its disappointing that they couldn't offer me what I wanted, that is not the reason I'm writing such a low review. The reason is that no real suggestions were offered other than me buying a car before they close in an hour in a half. The huge issue was my trade in. It has significant damage, and I understand that. But I'm not going to take a huge hit of negative equity without looking at my options first. The salesperson I was with didn't really seem to have the time to discuss alternatives. Maybe I do a lease turn in instead and see if Subaru's damage allowance helps me towards my payment. That's $1,000 extra in my pocket right there. Maybe I call my insurance and pay my deductible to get it fixed. Maybe I save up a bigger down payment over a few weeks or months so I can lower my payment. Maybe he could recommend a used car that fits my budget. (even if its not ideal) He seemed adamant that lowering my payment was not happening. Or at least that him exploring those options on his time wasn't happening. The only option was that I tell him how much more Im willing to pay to buy the car today, and eat over $6,000 of negative equity on a car that has a busted up liftgate. And if I go to shop "theyre all going to tell me the same thing" I immediately called a different dealer and the basis of our conversation was much different. They heard the concerns involving my trade and said their service and parts department can even give me a quote on a new liftgate install, then I can talk with my insurance. I wouldn't recommend the sales department here based on my experience today. Definitely explore your options before buying something there. The service department on the other hand is fantastic. I was really disappointed in sales. More
Randomly stopped in on my way to Maine only to get an offensive offer on a lease for a new outback… almost 700 dollars a month with an excellent trade in. I had to check the sign on the door to make sure offensive offer on a lease for a new outback… almost 700 dollars a month with an excellent trade in. I had to check the sign on the door to make sure I was at Subaru and not jaguar. As I got up to walk away the salesman tried to stop me to talk to his finance guy on a better offer but i was not interested in doing business with a dealership so ready and willing to rip me off blind. Save your time and money and go to a different dealership. More