
McGovern Subaru
Newington, NH
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First Subaru Hubby traded in a Ford Fusion for a leased Focus SVT.........not a good winter car or travel car. My car was getting old and couldn't be counted on as Hubby traded in a Ford Fusion for a leased Focus SVT.........not a good winter car or travel car. My car was getting old and couldn't be counted on as the primary family car in winter. Wanted a 4 wheel/all wheel drive vehicle before any major snow. Had many friends with Subarus who were pleased and each bought at different dealerships for different reasons. Started "exploring" with Ocean and Rick Rynerson explained all the salient features and what to look for in the Forester line. He answered all my questions and more. I felt he knew his product well and he was not pushy as I explained I was just starting out. I researched the other dealerships, went to each one and began pricing. Ended up back at Ocean with Rick. Very pleased with the price and sale process. I'm still getting a feel for the car as it is quite different from what I've had before. More
Excellent buying experience! Full disclosure-I have been in the retail/wholesale automobile business for over 40 years and held every dealership management position there is plus Full disclosure-I have been in the retail/wholesale automobile business for over 40 years and held every dealership management position there is plus was a dealer myself and still work as a consultant to car dealers nationwide. We recently moved to this area so when we decided to buy a new Outback I inquired to Ocean, among other dealers. Their response was prompt, gave me the info I was looking for, and a good price right off the bat. No games. Jessica is GREAT. The delivery process was easy and efficient. The Finance manager Chris was great and explained all of our options without trying to sell us anything. Very easy and pleasant purchase. Highly recommended!! More
"Second time purchase experience even better than first" Our first Subaru Outback was purchased from Ocean Subaru in 2010. We are sold on the vehicle so much so that it is the only one we considered when tim Our first Subaru Outback was purchased from Ocean Subaru in 2010. We are sold on the vehicle so much so that it is the only one we considered when time to purchase a new one. We were fortunate to be greeted by Cheryl Pierro who handled the purchase of an upgrade Outback seamlessly. She was gracious, informative and more than helpful throughout the transaction. Everything was done as promised. The new car delivered on time. Cheryl went above and beyond the call of duty, going over the details of the new car in depth. We will certainly refer any potential customers to her with enthusiasm. More
Stress free We turned in our leased Outback for a new lease on a 2016 Outback through USAA. We worked with Patrick. The whole process was the most straight forwa We turned in our leased Outback for a new lease on a 2016 Outback through USAA. We worked with Patrick. The whole process was the most straight forward car buying/leasing experience we have had. There were no surprises. Patrick kept us fully informed throughout. Because of the popularity of these cars, we had to wait a few weeks for delivery, but Patrrick kept us up to date until the day of delivery. More
Could be better When my '05 died, I started looking for another to replace it. Ocean Subaru was able to find me a car that was able to satisify both my desires, and t When my '05 died, I started looking for another to replace it. Ocean Subaru was able to find me a car that was able to satisify both my desires, and those of the budget. However, my sales agent made promises in regards to paperwork and the registery. As they address my concerns, I will update this review... More
Very friendly, informative and no pressure I recently bought a used Forester from Patrick. He was a very easy person to talk to about the car. I didn't try to lower the price because I though I recently bought a used Forester from Patrick. He was a very easy person to talk to about the car. I didn't try to lower the price because I thought it was a fair one compared with others I had seen posted on line. The car was very well inspected and prepped for sale. I did notice a rattling heat shield sound after I brought it home, but they repaired this for me at no charge. I will return when I need to trade this car in for something newer. Many years from now I think! More
Great first time buyer's experience! These folks were friendly and helpful from the very first email contact with Cheryl. I traded in my 2008 Outback (98K miles) and walked away with a g These folks were friendly and helpful from the very first email contact with Cheryl. I traded in my 2008 Outback (98K miles) and walked away with a great car at a great price PLUS they gave me a great deal on my trade in! Tyler could not have been more helpful. I am very satisfied with my 2016 Outback and my whole experience with Ocean. Highly recommend them!! More
good place to buy a car John Fudala helped us with the purchase of our new outback. He was professional, very helpful and made sure we got the care we wanted. John Fudala helped us with the purchase of our new outback. He was professional, very helpful and made sure we got the care we wanted. More
Left with a great car and a good feeling. Purchased an Impreza, which I was alerted to by this dealer after I had been specific about what I was looking for. They called me immediately when it Purchased an Impreza, which I was alerted to by this dealer after I had been specific about what I was looking for. They called me immediately when it became available. It was a little further to travel for me, but well worth it. The service was great from the moment I walked in. They were very busy, but managed to keep everyone engaged and comfortable while we waited. There was no pressure, no hassle, and it felt easy. I went back for inspection this week and they were quick and very nice. I have no misgivings about this deal, which is not usually the case when I purchase a vehicle. I might suggest some type of snack food be available, because they are extremely busy on weekends and just coffee doesn't quite do it. All in all, a good experience. More
New car Warranty work We bought a 2015 Impreza in July of 2015. The first time I went to check the oil I noticed the hood did not fit properly and it made a noise when I pu We bought a 2015 Impreza in July of 2015. The first time I went to check the oil I noticed the hood did not fit properly and it made a noise when I pushed on the corner of it. To make a long story short it has been there three times for the same and other issues and every time the service manager "Roger" tells me there is nothing he can do about any of the concerns I have had with the car. I've opened a claim with Subaru of America now and I am still pursuing it. This guy knows so little about the cars when I asked how to put the remote started in service mode he told me to disconnect the battery, The remote starter comes with a card explaining how but I could not find where they put it at first. Wouldn't bring him a roller skate to fix, terrible. More