McGovern Subaru

Great buying experience. Sale price quoted was the real thing, no hidden or extra costs. Skip provided detailed explanation of purchase. Cheryl took time to review every aspect of new car with us. Would thing, no hidden or extra costs. Skip provided detailed explanation of purchase. Cheryl took time to review every aspect of new car with us. Would definitely buy again from Ocean. More

Great experience. Michele was on vacation so we work with another salesman but unfortunately I cannot remember his name. He was very kind and make the process easy. another salesman but unfortunately I cannot remember his name. He was very kind and make the process easy. More

I would recommend Jim Mahoney. he was excellent to work with. Very straightforward with no runaround. The only thing I would change in the sales process is to ensure customer get full price when signing i with. Very straightforward with no runaround. The only thing I would change in the sales process is to ensure customer get full price when signing initial agreement. In my case, the extended warranty was brought to my attention during the meeting with the Finance Manager, and it was presented as add-on to the monthly finance rate rather than as part of the total purchase price. More

We were very pleased with Ocean Subaru. Rick made our car buying process very relaxed and stress-free and no pushiness what so ever. We were able to drive away in our new Outback that same day! I will certai buying process very relaxed and stress-free and no pushiness what so ever. We were able to drive away in our new Outback that same day! I will certainly recommend this dealership to my friends and family. Thank you The Dennehys More

I went to Ocean Subaru on 8/31/13 to get a new "to me" vehicle. I already had a couple vehicles in mind but since my credit is improving but not flawless I wanted to make sure I could get something in me" vehicle. I already had a couple vehicles in mind but since my credit is improving but not flawless I wanted to make sure I could get something in my price range. Not only did I get the exact car I wanted (2011 Subaru Legacy Premium) but for far less than I expected. Jim was our salesman and was knowledgeable, respectful, and not pushy like almost every other car salesmen I have encountered. He had an appointment with another customer so other salesmen/saleswomen helped us with any questions we had without batting an eye. Everyone was just so wonderfully helpful. Even the finance manager was excellent. Ocean Subaru has a culture like no other dealer I have ever dealt with and it was refreshing. I would highly recommend this dealership to anyone and everyone. Although some of the vehicles seemed a little bit high but that's why you negotiate. I got a good deal on my car but I also did my homework to get that deal. My biggest suggestion is to check out their inventory online and know the price of the vehicle(s) you are interested in or the deals they have online and mention it when negotiating a price. I can't stress enough though that my experience at Ocean Subaru was excellent! Great job by all, thank you. We are now a Subaru family because of this great experience. Wonderful, wonderful, wonderful people is what makes me know that I will be a return customer. Brett Fralish Newmarket, NH More

Sales associate was rude and cold, gm offered no resolution to situation, service dept was unfriendly. Nothing good about my numerous visits to Ocean Subaru. resolution to situation, service dept was unfriendly. Nothing good about my numerous visits to Ocean Subaru. More

We had already decided on a Subaru Forester as we had bought a 2012 with our son. With the redesign of the 2014 the Forester has been very hard to find. We tried the dealership we previously bought fro bought a 2012 with our son. With the redesign of the 2014 the Forester has been very hard to find. We tried the dealership we previously bought from and a few others trying to find a 2.5i premium with all weather package. I went to True car to try and find what I was looking for and Ocean called literally within a minute of finishing the application. We struck a great deal on a car that another dealer was willing to trade. Unfortunately, the other dealer reneged and left us without a car. Ocean had a gray 2.5 i premium coming in and they worked to find us another trade, ending up with our second choice - Marine Blue. They installed a fog light kit and we literally made one visit to sign the papers and the next day Ben Allen delivered the car to our door. Ben and Michelle were great as was the whole dealership. The entire deal was done on the phone and internet and they went the extra mile to make it easy for us even though it was a 45 minute drive. I'd wholeheartedly recommend Ocean to anyone in the market for a Subaru! More

Lack of communication is the biggest problem with this dealership. We traded in our honda fit for a new Crosstrek. Sounds easy enough, right? Not quite. We have Ben tell us to don't make our next payment dealership. We traded in our honda fit for a new Crosstrek. Sounds easy enough, right? Not quite. We have Ben tell us to don't make our next payment on our Fit because its easier for them to pay off the Fit themselves. Then after we swap cars it turns out that Mark is under the assumption that we were supposed to be paying the next payment on our Fit which they now have. Numerous calls back and forth between both Honda and Ben & Mark left me frustrated. FINALLY I get an email from Mark saying that the Fit has been finally paid off. No apologies for the inconvenience. It definitely has left a bad impression on us... More

VERY PLEASED with my purchase experience. I contacted many dealerships in my area and ended up driving over an hour away to purchase from OCEAN as this was the ONLY dealership that was willing to work wi many dealerships in my area and ended up driving over an hour away to purchase from OCEAN as this was the ONLY dealership that was willing to work with me on a car deal the way I needed. I have an extremely busy schedule and wanted to work a deal out (including a trade) online as much as possible so that I wouldn't have to waste time haggling at various dealerships. I gave each dealership my criteria for purchase, which was a 2.5i limited Outback SAP, my trade and ultimately, to all be under a certain payment. In addition, this would need to be worked out online ahead of time, so that basically when I got there, I only had to sign paperwork. Not only was Ocean Subaru the only dealership to do this, they did exactly as I asked the first time. There were many dealerships out there that didn't get it. I would tell them what I needed and would get the typical "I think that can happen. Why don't we set an appointment for you to come in and we'll see what we can do". Ocean didn't play that game. All in all, I'm extremely pleased and think everyone in the Boston area should avoid the dealerships there and just go to Ocean. Despite the drive, you'll save more time in the long run...On top of that, you'll get a better deal! Well done! More

Came here because this dealership had exactly what I was looking for. I wanted to test drive the car, though I wasn't sure if I would like it enough to buy it. As soon as we arrived, Laura greeted me and looking for. I wanted to test drive the car, though I wasn't sure if I would like it enough to buy it. As soon as we arrived, Laura greeted me and within 10 minutes, I was test driving the car - and loving it. Our negotiations stalled, but Michelle called me the next day and we settled on a (great!) number. They even beat the lowest finance rate I'd gotten on my own. Laura drove the paperwork to me an hour away, and I picked up my car a few days later. When Laura called to check in a few days later, I reported a strange rattle I'd been hearing. She had me book an appointment, and the Service Dept didn't stop until they figured out and resolved the problem, providing me a loaner for 1.5 weeks. It takes a lot to impress me, but believe me when I say I am VERY impressed. Ocean has a casual atmosphere, and everybody pays attention to you - no pushy behavior, no harassing calls, no irritating sales people. I've shopped for several cars in my lifetime - this has definitely been the most pleasurable experience. More